Horseshoes, hand grenades and location data?

Gil Larsen, VP of the Americas at Blis, says retailers either win or don't - unless you're playing horse shoes or chucking hand grenades, neither of which many of us have much experience doing.

FEATURES


5 rules for a retail town square: What Apple, Whole Foods Can Teach Us

Here's a potential formula for retail of the future: One Apple squared equals a community experience minus the traditional sales space.

Predictions for retail, payments, and mobile in 2017

From mobile wallets to on-demand apps, and consumer demand for a more personalized and interactive shopping experience, merchants big and small are facing a new wave of expectations from customers.

Retail banking execs learn new ways to woo, wow and win customers at the 2016 BCX Summit

This fall, retail financial services executives from the US and beyond convened at the Bank Customer Experience Summit in Chicago to learn more about the latest banking trends and the customer attitudes driving them. But it wasn't all work, as our highlights video proves.


5 critical traits to be a future-focused retailer

Bill Chidley, a partner at ChangeUp, offers up the five critical traits required to be a future-focused retailer.

Black Friday: Gimmick, gone or more relevant than ever?

Is Black Friday relevant, needed, necessary, or even a valuable marketing opportunity, or has it become a gimmick in the retailer's quest to grab consumers' attention earlier than ever?

Live webinar: How merchant-branded payment boosts brand, loyalty and customer satisfaction

Mobile pay is an increasing want for consumers and now there’s a new opportunity for retailers wanting to provide more than just mobile device payment functionality.

How technology can enhance the customer in-store experience

Rather than being a threat, technology can in fact significantly enhance the customer in-store experience.

Cyber weekend: A global opportunity for retailers

Cyber weekend – this year spanning Thursday, Nov. 24 to Monday, Nov. 28 – has clearly now become a global opportunity for online retailers.

Why 30 retailers are asking consumers to self-personalize the shopping experience this holiday

Personalization has long been touted as the Holy Grail for improved customer experience at retail.

Autumn comforts: Discovering your shoppers' comfort zone

Along with the falling leaves and cooler temperatures comes the desire for comfort. So, in this season of comfort, how can we ensure that the feeling translates successfully to the sales floor?

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RESOURCES




Implementing a Billpay Kiosk Project Step-by-Step

Deploying billpay kiosks looks like a complicated process, but it doesn’t need to be.

Type: White Paper

Sponsor: U.S. Payments




[LIVE WEBINAR] Why merchant-branded mobile payments is a successful approach to meeting consumer expectations

Date: December 6, 2016 | Time: 11:00 AM ET | Duration: 60 Minutes | Adoption of device-based offerings have been tepid so far. Are you on the same page as your customers when it comes to mobile checkout? Join us to find out.

Type: Webinar

Sponsor: IBM Corporation




Study Reveals 2016 Holiday Shoppers’ Growing Retail Customer Service Expectations

Radial and CFI Group surveyed U.S. consumers to discover their expectations for the 2016 holiday shopping season in the areas of customer service, ordering, and fulfillment and delivery. Get the results to meet and exceed your customer expectations during the holiday season and beyond.

Type: Case Study

Sponsor: Radial




Digital Signage Statistics [Infographic]

Digital signage is a powerful visual communication tool that engages audiences, improves efficiency and reduces operating costs. But how do we know that it actually works? What hard evidence is there to justify the implementation of digital signage? Increasing adoption rates and company case studies tell us that digital signage is

Type: Infographic

Sponsor: Mvix




Ringing Up POS System Sales with Intel® vPro™ Technology

The market for point-of-sale (POS) machines is extremely competitive, but POS machine designers can get an edge by appealing to two top retailer concerns: security and maintenance costs. Solve these problems for retailers and they are likely to line up to buy your money-saving solution.

Type: White Paper

Sponsor: Intel Internet of Things Solutions Alliance




Using Beacons with the Intel® Retail Sensor Platform

The Intel® Retail Sensor Platform offers brick-and-mortar stores a compelling solution for revolutionizing inventory tracking, collecting in-depth intelligence on customer behavior and preferences, and dramatically reducing losses from misplaced items and inventory shrink.

Type: White Paper

Sponsor: Intel Internet of Things Solutions Alliance


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