Blogger Bryan Pearson discusses how Birchbox, Amazon, Rent the Runway are re-inventing the store.
TimeTrade recently published The State of Retail, a report designed to ascertain the current perceptions and behaviors that drive retail shopping.
Bill payment kiosks provide a boost for the launch of prepaid programs.
Finding the correct space for your retail kiosk can be a challenge. This means you have to become skilled at finding ways to make your kiosk stand out.
Living mannequins have their place, but few events translate to pure retail progress like a pair of Louboutins arriving by Uber, writes RCE blogger Bryan Pearson.
Developments in retail technology are offering the potential to boost sales with targeted add-ons.
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Retail Customer Experience sat down with Christian Lundquist, CEO of SenionLab, to explain IPS and how it might help retailers.
The power of social media could shape retail digital transformation, according to Alex Hum in his latest blog post.
An important attribute of a leader is consistency. Without it, employees are left to wonder what is and isn't acceptable. This also takes focus and energy away from the customer.
Dan Leberman, vice president North American online small and medium business unit for PayPal, debunks the myths that inhibit e-commerce.
Although technology continues to enhance the customer experience, retailers are still guarded when it comes to embracing upgraded payment options.
While enthusiastic about the virtual currency's future, bitcoin experts sounded a note of caution about retail consumer adoption.
Consumers will spend more than $20 billion on their moms this Mother's Day.
Doug Fleener, former director of retail for Bose Corporation, lists five ways to improve retail hiring practices.
While Lululemon left little to the imagination with its see-through yoga pants crisis two years ago, the active wear chain has applied much imagination to its menswear, which could create renewed energy.
There are some retailers that focus on customer service. Blogger Cindy Pass takes a look at why these companies are worthy of recognition, and why a "confused customer won't buy."
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A look at why adding interactive digital signage could give retailers a seamless customer experience.
Dunkin' Brands Group Inc., The J.M. Smucker Company and Keurig Green Mountain Inc. announced that Dunkin' K-Cup pods are now available for sale at retailers nationwide.
The design was inspired by L.A.’s Sunset Boulevard and features 21 new dining and retail destinations, including newly revealed first-of-its-kind The Marketplace by Wolfgang Puck.
Registration is now open.
Nordstrom and TD Bank Group announced this week an agreement under which TD will acquire Nordstrom's existing U.S. Visa and private label consumer credit card portfolio.
There are numerous definitions of experiential purchasing, according to The NPD Group's recent report Experiential Purchasing and the New Retail.
Nearly three-quarters of customer service professionals lack the tools they need to deliver an optimal customer experience, according to a recent study.
Andy Austin, the thought leader who directed the customer experience at AT&T’s high-touch retail stores nationwide, will head CBX’s Experience Technology Group.
Tablet shipments have been on a steady decline, while tablet trade-ins are growing.
The world's top 100 brands are now worth $3.3 trillion to businesses, according to BrandZ.
Hot Topic, a mall and web-based specialty retailer, will acquire Geeknet, the parent company of retailer ThinkGeek.
The technology will allow developers to take advantage of Bindo's systems and expand upon them.
Consumer study reveals top subscription services and how super subscriber shoppers select Internet, cable, mobile phone, streaming, grocery and other services.
Walmart, and its membership-model outlet Sam's Club, recently released a statement lining out its position on farm animal welfare.
Jeweler partners with Tryzens to upgrade e-commerce platform using Magento Enterprise to support growth plans.
Starting in Manhattan, Amazon Prime Now will deliver groceries and more from D’Agostino, Gourmet Garage and Billy’s Bakery.
Research from CashStar and Texas A&M Center for Retail Studies reveals that brand mavens have enormous purchasing power.
Store-Sync is designed to drive e-commerce and in-store sales by providing a seamless experience for shoppers who use both digital and traditional channels.
American Eagle Outfitters this week reported EPS of $0.15 for Q1..
Retail Gift Card Association bi-annual shopper survey reveals shoppers' preferences for giving, receiving, redeeming and exchanging gift cards.
Study of over 1,000 U.S. consumers finds that "cool" features help shoppers discover relevant products, information; "creepy" ones identify, target, track.
Target will begin its RFID rollout in a small number of stores late this year.
Built to combat the rising trend of fraud in e-commerce, vGuaranteed is a "revenue-generating payment solution for digital goods, services and subscriptions."
Manhattan Associates announced this week that DICK'S Sporting Goods has been voted recipient of the annual "Shipper Partner of the Year" award.
CFI Group reported that the average shopping experience is no longer either in-store or online; it's an interwoven process, and shoppers are finding flaws.
Datalogic QuickScan devices will be used to enhance loyalty programs that provides reward points and promotional discounts at checkout.
GS1 US Simple Product Listing is designed to help ensure that products are accurately represented across sales channels and are discoverable by search engines.
The Obama Administration’s plan to revise federal overtime regulations would likely “hollow out” low- and mid-level management positions in the restaurant and retail industries and trigger a shift toward more hourly and part-time workers, according to the National Retail Federation.
Swedish fashion retailer H&M launched its first national recruiting campaign boasting its benefits, pay and sustainability efforts.
Omnichannel solutions provider TouchCommerce introduces TouchMedia for large retailers and other enterprise brands.
The Ascena Retail Group is buying the owner of Ann Taylor and Loft in a deal valued at about $2.16 billion.
The FAO Schwarz toy store in midtown Manhattan will close July 15 due to rising rent.
Apparel brand and retailer lululemon athletica inc. announced the resignation of Delaney Schweitzer, executive vice president, global retail.
Monthly sales at restaurants exceeded grocery store sales for the first time on record, the National Restaurant Association reported.
Cravy, a West Palm Beach, Florida-based technology company, and Whole Foods Market have teamed up to test an on-demand delivery program for residents in West Palm Beach and Palm Beach, Florida.
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Stephen E. Schatz, with the National Retail Federation, is reporting that an earlier-than-normal Easter holiday did not play a major factor in consumer spending and retail sales in April.