FEATURES


Using data to spike holiday shopping traffic

Three ways retailers and manufacturers can accomplish greater loyalty and sales during the busy holiday season.

A retail marketing wish list, from wise men to golden rings

Who knows? Someone may be watching.

2014 Bond Holiday Study

Holiday gift budgets are up this year with consumers stretching their dollars even further, this represents tremendous potential for brands to strengthen customer bonds and build brand loyalty. Happy Holiday Selling!

Sponsored by: Bond Brand Loyalty

Mobile payments dominate the early holiday shopping season

Consumers now more than ever are using their smartphones and tablets to shop on Thanksgiving, Black Friday and Cyber Monday.

How to align your loyalty program with your company's charitable works

It took Scrooge three ghosts and a long night to become a charitable man. For many loyalty marketers, it only requires the spirit of competition.

Piecing Together the 4K Puzzle

4K video, also referred to as Ultra High Definition (UHD), delivers stunning beauty and resolution in digital signage and video extension applications. As with all new technology, it presents challenge that make deployment tricky. Black Box outlines the piece of the 4K puzzle and how to put them together in this white paper.

Sponsored by: Black Box

UGG brings interactive signage to new concept store

The first-ever UGG Australia technology-driven concept store opened last month in the Washington, D.C., metropolitan area, featuring interactive digital signage touchscreens and giving shoppers the ability to customize their favorite styles.

The basics of bitcoin for retail

E-commerce and brick-and-mortar retailers targeting millennials and other tech-savvy consumers should give serious consideration to accepting the virtual currency.

A customer service robot lands a retail job

Lowe's is experimenting with customer service robots. What could possibly go wrong?

#GivingTuesday: Do we need another holiday this season?

Another holiday concocted to get us to buy more gifts? On the contrary, this special day is a simple idea that can become one of your most important traditions of the holiday season.

Survey names 'naughty,' 'nice' online retailers when it comes to security

Criteria for judgment included password requirements, personal information requested and how much effort they put into helping their customers follow good security practices.

Webinar spells out five big mistakes retailers are making with mobile this year

As the holiday shopping season really gets underway, retailers need to make their online shopping experiences as frictionless as possible. This presentation explores some ways they can.

The key piece missing from Apple Pay

Apple Pay diminishes the ability to track shopper behavior. This is among the reasons that some major retailers are not accepting it.

Shazam coming to 200 shopping malls

The Shazam mobile app will now bring shoppers and advertisers even closer together at ground zero for the retail experience, the shopping mall, via digital signage.

Once again, retailers face a short holiday season

This year, retailers have 26 days between Black Friday and Christmas. That's only one more day than last year's similarly compressed season.

Microsoft wins award for Titanfall retail launch

The launch included midnight debuts of the game, and featured 10 minutes of original content unique to the stores.

Virtual currencies: bitcoin and beyond [infographic]

An array of virtual currencies are making their presence known.

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NEWS


Second consecutive week sees $5B weekdays of online desktop spending

The online desktop spending season-to-date remains up 15 percent, still ahead of forecast.

Provision Interactive to deploy promotional kiosks at Rite Aid stores

Provision Interactive Technologies Inc., a subsidiary of Provision Holding Inc., announced plans for the rollout of Provision's 3D Savings Center digital signage kiosks in 200 Rite Aid locations in the New York and Los Angeles markets beginning in 2015.

Study says more people buying beauty and personal care products online

The research found that Beauty and Personal Care, an industry traditionally rooted in the ability to touch, smell, sample and experiment with products in stores, is being played by a new set of rules.

Survey says online shoppers lack trust in credit cards

Connexity's Bizrate Insights finds U.S. shoppers most trust their personal bank, PayPal and Amazon.

Japanese department store buys into digital signage

Japanese department store chain PARCO last month opened its new store in Fukuoka, Japan, deploying digital signage throughout the store as part of its ICT strategy.

NCR Silver POS adds LevelUp

NCR Silver merchants can activate the LevelUp application as a payment option in their POS system.

First Data and Verifone partner to fight consumer payment data theft

First Data will offer Verifone's Secure Commerce Architecture (SCA) to provide safer, streamlined transactions and expedite EMV integration in the United States.

Blade Financial introduces debit-card program for bitcoin businesses

"The reality is, consumers just don’t have enough ways to spend their cryptocurrency."

LA kiosk recycles foreign currency into gift cards, charitable donations

Los Angeles-based Leftovercash Inc. rolled out its first automated foreign currency conversion kiosk at the Northridge Fashion Center Mall in the San Fernando Valley.

UK consumers want more mobile purchasing options, survey says

Some 47 percent of mobile users in the U.K. would like to use their mobile phone more to pay for physical or quasi-physical goods and services.

Millennials twice as likely to spend more this holiday season

The idea of not spending more this holiday season was consistent across age, income and education levels, but millennials had the lowest propensity to hold back on their spending this year.

Luxury brand Sabon boosts e-commerce holiday sales by 35 percent via personalization

Sabon said it saw dramatic improvements across key performance metrics including user engagement, total page views, time spent on site and most importantly, sales.

Bindo adds invoicing to tablet-based POS

Retailers can now deliver invoices directly to individual customers through Bindo's new invoicing feature.

Interactive Customer Experience Summit coming to Chicago in June

The conference will focus on technologies such as digital signage, self-service kiosks, mobile and tablets, as well as emerging technologies like beacons, virtual assistants and augmented reality.

Hancock Fabrics upgrades tech for POS, inventory, training

James Hayes, division vice president of IT for Hancock Fabrics, estimates that EarthLink's multi-faceted solution will save Hancock Fabrics approximately 20 percent over their previous plan.

Three-quarters of all online purchases made within the first 60 minutes

Within the first minute of an online shopping session, brands lose 30 percent of their site visitors.

Retail sales increase 0.6 percent in November

Gains were consistent with NRF's holiday sales forecast, which anticipates an increase of 4.1 percent over last year.

Report says mobile shoppers prefer Sundays

In the U.S., Amazon is the most popular shopping destination for mobile users, with a 36.3-percent market share of traffic; eBay comes in second with 16 percent, followed by Craigslist with 11.5 percent.

Microsoft adds bitcoin as payment option

Customers can now buy apps, games, videos from online stores.

Reflektion launches visual site search for online retailers

The solution is generating an average of 315 percent more revenue per search term compared to standard site search.

Square reaches $100 million single-day sales milestone

Square also announced over 40 percent of its payment volume comes from sellers who process over $125,000 a year.

CardFlight inks pact with merchant services provider for mobile POS

Partnership to provide a custom mobile POS solution to merchants through its sponsor bank's network of retail branches.

Jewelry retailer Pandora implements assortment planning solution

Founded in 1982 as a local Danish jewelry shop, Pandora today has stores in more than 80 countries with 10,000 retail locations and 1,200 concept stores.

Amazon adds 'make an offer' feature to its marketplace

Amazon has added a feature to its third-party marketplace that calls to mind the spirit of weekend yard-sale trips: haggling.

NY State tax agency clarifies sales-tax status for virtual-currency purchases

Be aware of exceptions to the rule for merchants as well as customers.

Walgreens offering 'virtual doctor visits' through its mobile app

Available in both iOS and Android versions of the Walgreens mobile app, the platform enables users to consult virtually with physicians for a range of acute conditions.

Webinar to delve into the impact of mobile on holiday shopping

Retail Customer Experience will host a free webinar that delves into the impact mobile technology is having on this holiday season, including analysis of this year's Black Friday shopping event.

One in five Americans will soon purchase a wearable device

On an overall basis, more than four in 10 adults are very familiar with wearable computers.

Data from sales registers shows Black Friday down over last year

November sales comps before the holiday were positive, suggesting that consumers began their holiday shopping earlier this year.

Report says Black Friday down from last year, but November saw modest growth overall

In-store engagement improved, with average duration up and bounce rate down, as the shoppers that did visit the store had a strong intent to buy.

Report details shopping behaviors of US Hispanic population

Hispanics account for one-sixth of the U.S. population, totaling 53 million people. These shoppers have increased their spending more than 200 percent since 2000, with purchasing power projected to surpass $1.7 trillion by 2017.

BitStraat providing free tablets to Amsterdam retailers

Goal is "to make Amsterdam the bitcoin capital."

IBM report says Cyber Monday revenue up 8.5 percent over last year

From Thanksgiving through Cyber Monday, overall online sales increased 12.6 percent, with mobile sales up 27.2 percent compared to the same period in 2013.

Anheuser-Busch deploys 1,000 transparent digital signage coolers

MRI has deployed 1,000 of its ThruVu Digital Coolers for the beer-brewing giant and parent company of Budweiser.

'Payment experience' designed to bridge multichannel gap

SALT Technology Inc. announced a new payment experience designed to bridge the gap between online, physical and mobile channels for customer checkout.

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