FEATURES


NRF: Labor ruling illustrates skewed objectivity, bureaucratic bumble

The top retail-advocacy group is not mincing its words on how it views a critical national labor board ruling that it claims will hurt job creation in the U.S.

CONNECT: How to get your app into the hands of millennials

Millennials will only keep 20 apps on a phone so the challenge is creating one that makes the cut.

More than Menus: How Digital Signage is Making a Difference Behind the Counter

Quick Service Restaurant operators are discovering how changing menus over from paper and plastic to LCD is just the start of a powerful digital makeover. This paper looks at how operators are using one sophisticated digital engagement platform to gain tangible differences in both the customer facing and staff facing areas.

Sponsored by: ComQi, Inc.

Argo Tea talks exceeding tea-lover expectations while advancing product innovation

It's not easy being a beverage player these days as consumers want everything from great flavors to healthy options, and increasing competition is only making it more difficult.

CONNECT: Why restaurants aren't deploying beacons

A recent panel at Networld Media Group's CONNECT Mobile Innovation Summit discussed beacon technology's role with restaurateurs and retailers today.

Brand Alignment – A Design Imperative for Successful Loyalty Initiatives

Take a moment and think about how many plastic loyalty cards are being carried in the purses and wallets of your Members. Surely they’re participating in more than just a single program—but how many points are they accumulating daily. More importantly, do all those points add up to something meaningful for Members?

Sponsored by: Bond Brand Loyalty

CONNECT: How to get your app into the hands of millennials

Millennials will only keep 20 apps on a phone so the challenge is creating one that makes the cut.

Back-to-School: How retailers are tackling consumers' social network activity to engage customers

In our final segment of our 10-part Back-to-School series, the focus is on social networks and social influence and how retailers are adjusting marketing strategy. Mavrck CEO Lyle Stevens offers up expert insight.

CONNECT: The issues preventing widespread beacon deployment

A recent panel at Networld Media Group's CONNECT Mobile Innovation Summit discussed beacon technology's role with retailers today.

Wearable payments: The next frontier?

Companies like Nymi are attempting to take this corner of the industry to another level, but where does the market stand as we roll towards 2016?

CONNECT: The current state of mobile wallets and mobile ordering

A recent panel at Networld Media Group's CONNECT Mobile Innovation Summit attempted to clarify today’s mobile payments market, which is becoming an increasingly difficult task when you consider the options available to merchants.

Restaurant to customers: Just pay what you think the meal is worth

What better experience can a diner have than tallying up their own meal tab?

Back-to-School: 4 ways retailers can cash in

Retailers need to recognize the event of back-to-school shopping has changed. It’s no longer a mother-child outing shaped by retailers. Now students are fashion influencers through a crop of well-watched blogs.

Coca-Cola taps digital signage to find out 'What's in a Name?' in Times Square

Coca-Cola collaborated with Posterscope, Clear Channel, ICUC and Google to produce a very personalized digital out-of-home campaign earlier this year in Times Square.

Macy's multi-prong strategy targets boosting in-store, online experience

Despite lackluster earnings in the second quarter, the retailer is taking some big strides in next months to regain market footing.

CONNECT: Does your mobile experience offer 3 crucial things?

Three components are necessary for a successful mobile experience.

IPO or no IPO? Top considerations for retailers mulling going public

The IPO landscape is attractive for retailers within special or unique niches, especially for those that can build grassroots buzz and differentiate themselves in a loaded market.

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NEWS


BJ’s Wholesale Club taps retail veteran for COO, president role

New leader is former CEO of Hess Retail and takes new role as of Sept. 8.

U.S. productivity remains in a growth mode

Labor costs takes a dip but hourly compensation remains at same 1.8-percent rate as last month.

Sales, profit heading in right direction for Vera Bradley

Amidst turn-around strategy, fashion purse-maker beats financial analysts' expectations.

Young shoppers want lowest price, seniors seek retailers who treat them nice

Price matters to the youngest of shoppers, but service quality matters to the older consumer.

Movie toys, foreign exchange spur LEGO sales, profit

World's top toymaker enjoying robust gains in first half of 2015.

Consumer love for discount proves rewarding for Dollar General

The discount retailer enjoyed big gains in profit, sales not too shabby either.

Report: Amazon laying off product engineers amidst restructure of hardware innovation hub

The Amazon Fire smartphone is likely in hospice mode, destined for a final market goodbye at some point this year, but Amazon isn’t one to retrench due to a high-profile product failure.

Economy on a healthy road as August comes to a close

Consumers were spending on big items, such as cars in July, thanks to increases in wages and salaries. The healthy economic trend is predicted to continue.

Big Lots beats financial projections, shareholders rewarded

Discount retailer Big Lots beat earnings projections for the second quarter and is upping its full year outlook given the healthy fiscal activity.

MCX adds more digital couponing options to CurrentC

MCX said Inmar will leverage its extensive manufacturer relationships, digital coupon technologies and promotional expertise to provide MCX with content, offer management services, and processing and settlement products.

RadioShack gift card court battle nears resolution with $40M settlement

Defunct retailer agrees to plan to refund a good number of consumers holding valueless cards.

Amazon debuts daily delivery service in its own backyard

One-hour service via Prime Now is $7.99, two-hour delivery is free.

Video highlights of CONNECT Mobile Innovation Summit

This video highlights reel of the CONNECT Mobile Innovation Summit reveals opportunities for enterprises to leverage mobile and digital channel in everything — from building out a brand to boosting sales and enhancing customer experience and engagement.

Abercrombie & Fitch: We're working hard to boost shopper experience

Despite not meeting analysts' earnings expectations the brand remains intent on boosting customer experience in next quarter.

Walgreens taps healthcare provider to run new clinics, boost customer communication capabilities

Walgreens takes outsourcing approach to boost medical clinic patient engagement.

Oracle buying up Maxymiser to drive mobile experience forward

Oracle is acquiring cloud-based software maker Maxymiser in its quest to optimize web and mobile customer experience.

Dickey’s Barbecue selling products in grocery stores

Dickey’s Barbecue Pit is selling its signature buttery rolls in 180 Jewel-Osco grocery stores throughout the Chicagoland area.

Abercrombie & Fitch creates new team to drive brand improvement

New brand leadership strategy will be a significant contribution to brand progress, say company leaders.

REI taps in-house tech chief to serve as first-ever CIO

The move illustrates how technology is playing a bigger role in customer experience solutions and business operations.

Target loses merchandising chief, creates new VP COO role

The executive shuffle continues with a new CFO hired on as well.

Amazon opening yet another Texas fulfillment center

E-commerce giant already employs more than 3,500 in the state.

Newegg expands premiere membership sharing

Now four family members can share a Newegg membership and businesses can share memberships with employees.

Why self-checkout kiosks won't eliminate the cashier anytime soon

Customers tend to rely on self-checkout kiosks only for small orders, as each additional item increases the chance of a technical problem, says an industry expert.

Zenput plugs in new task-management features to drive consistent store experience

Streamlined project management features promise to save time and money.

Walmart earnings expectations not as robust mid year

Investments pressuring earnings expectations.

Back-to-school report: Consumers delaying shopping to save, attain better deals

Consumers are looking to save money and shopping time by delaying store visits during the second busiest retail season of the year.

Barnes & Noble top retailer in back-to-school survey

The national book retailer is the most familiar and most favored of back-to-school retail brands, reveals survey.

Loyalty programs gaining deeper ground with retailers

A new report notes big divide between loyalty efforts and mobile marketing, however.

NPD Group launches retail version of Checkout Tracking

A new version of the NPD Group’s market analyzing technology Checkout Tracking is being released specifically for retailers, according to a recent press release.

July sales up for retailers

U.S. retail sales were up in July as more people bought cars and a variety of other products

NRA releases mobile payments guide for restaurateurs

The 'guide will provide a roadmap' for restaurant owners and operators interested in implementing mobile payments into their business, NRA official says.

Big Tesla fan in line to get free Model X courtesy of unique referral contest

Bjorn Nyland, a rabid Tesla Motors' customer, says he'll offer test rides once he claims his free prize.

SITO Mobile chief to ring market closing bell Thursday

The mobile solution provider's NASDAQ uplisting will be marked by the bell ringing event.

Mobile consumers tap different online sites for different needs

Mobile shoppers have different sites for product research and product pricing, and loyalty plays a part in mobile buying.

Beauty retailer hits omnichannel strategy head-on

Sephora is launching a subscription beauty box service and the move is getting applause from industry watchers.

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