Three ways retailers and manufacturers can accomplish greater loyalty and sales during the busy holiday season.
Who knows? Someone may be watching.
Holiday gift budgets are up this year with consumers stretching their dollars even further, this represents tremendous potential for brands to strengthen customer bonds and build brand loyalty. Happy Holiday Selling!
Bond Brand Loyalty
Consumers now more than ever are using their smartphones and tablets to shop on Thanksgiving, Black Friday and Cyber Monday.
It took Scrooge three ghosts and a long night to become a charitable man. For many loyalty marketers, it only requires the spirit of competition.
4K video, also referred to as Ultra High Definition (UHD), delivers stunning beauty and resolution in digital signage and video extension applications. As with all new technology, it presents challenge that make deployment tricky. Black Box outlines the piece of the 4K puzzle and how to put them together in this white paper.
The first-ever UGG Australia technology-driven concept store opened last month in the Washington, D.C., metropolitan area, featuring interactive digital signage touchscreens and giving shoppers the ability to customize their favorite styles.
E-commerce and brick-and-mortar retailers targeting millennials and other tech-savvy consumers should give serious consideration to accepting the virtual currency.
Lowe's is experimenting with customer service robots. What could possibly go wrong?
Another holiday concocted to get us to buy more gifts? On the contrary, this special day is a simple idea that can become one of your most important traditions of the holiday season.
Criteria for judgment included password requirements, personal information requested and how much effort they put into helping their customers follow good security practices.
As the holiday shopping season really gets underway, retailers need to make their online shopping experiences as frictionless as possible. This presentation explores some ways they can.
Apple Pay diminishes the ability to track shopper behavior. This is among the reasons that some major retailers are not accepting it.
The Shazam mobile app will now bring shoppers and advertisers even closer together at ground zero for the retail experience, the shopping mall, via digital signage.
This year, retailers have 26 days between Black Friday and Christmas. That's only one more day than last year's similarly compressed season.
The launch included midnight debuts of the game, and featured 10 minutes of original content unique to the stores.
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An array of virtual currencies are making their presence known.
The online desktop spending season-to-date remains up 15 percent, still ahead of forecast.
Provision Interactive Technologies Inc., a subsidiary of Provision Holding Inc., announced plans for the rollout of Provision's 3D Savings Center digital signage kiosks in 200 Rite Aid locations in the New York and Los Angeles markets beginning in 2015.
The research found that Beauty and Personal Care, an industry traditionally rooted in the ability to touch, smell, sample and experiment with products in stores, is being played by a new set of rules.
Connexity's Bizrate Insights finds U.S. shoppers most trust their personal bank, PayPal and Amazon.
Japanese department store chain PARCO last month opened its new store in Fukuoka, Japan, deploying digital signage throughout the store as part of its ICT strategy.
NCR Silver merchants can activate the LevelUp application as a payment option in their POS system.
First Data will offer Verifone's Secure Commerce Architecture (SCA) to provide safer, streamlined transactions and expedite EMV integration in the United States.
"The reality is, consumers just don’t have enough ways to spend their cryptocurrency."
Los Angeles-based Leftovercash Inc. rolled out its first automated foreign currency conversion kiosk at the Northridge Fashion Center Mall in the San Fernando Valley.
Some 47 percent of mobile users in the U.K. would like to use their mobile phone more to pay for physical or quasi-physical goods and services.
The idea of not spending more this holiday season was consistent across age, income and education levels, but millennials had the lowest propensity to hold back on their spending this year.
Sabon said it saw dramatic improvements across key performance metrics including user engagement, total page views, time spent on site and most importantly, sales.
Retailers can now deliver invoices directly to individual customers through Bindo's new invoicing feature.
The conference will focus on technologies such as digital signage, self-service kiosks, mobile and tablets, as well as emerging technologies like beacons, virtual assistants and augmented reality.
James Hayes, division vice president of IT for Hancock Fabrics, estimates that EarthLink's multi-faceted solution will save Hancock Fabrics approximately 20 percent over their previous plan.
Within the first minute of an online shopping session, brands lose 30 percent of their site visitors.
Gains were consistent with NRF's holiday sales forecast, which anticipates an increase of 4.1 percent over last year.
In the U.S., Amazon is the most popular shopping destination for mobile users, with a 36.3-percent market share of traffic; eBay comes in second with 16 percent, followed by Craigslist with 11.5 percent.
Customers can now buy apps, games, videos from online stores.
The solution is generating an average of 315 percent more revenue per search term compared to standard site search.
Square also announced over 40 percent of its payment volume comes from sellers who process over $125,000 a year.
Partnership to provide a custom mobile POS solution to merchants through its sponsor bank's network of retail branches.
Founded in 1982 as a local Danish jewelry shop, Pandora today has stores in more than 80 countries with 10,000 retail locations and 1,200 concept stores.
Amazon has added a feature to its third-party marketplace that calls to mind the spirit of weekend yard-sale trips: haggling.
Be aware of exceptions to the rule for merchants as well as customers.
Available in both iOS and Android versions of the Walgreens mobile app, the platform enables users to consult virtually with physicians for a range of acute conditions.
Retail Customer Experience will host a free webinar that delves into the impact mobile technology is having on this holiday season, including analysis of this year's Black Friday shopping event.
On an overall basis, more than four in 10 adults are very familiar with wearable computers.
November sales comps before the holiday were positive, suggesting that consumers began their holiday shopping earlier this year.
In-store engagement improved, with average duration up and bounce rate down, as the shoppers that did visit the store had a strong intent to buy.
Hispanics account for one-sixth of the U.S. population, totaling 53 million people. These shoppers have increased their spending more than 200 percent since 2000, with purchasing power projected to surpass $1.7 trillion by 2017.
Goal is "to make Amsterdam the bitcoin capital."
From Thanksgiving through Cyber Monday, overall online sales increased 12.6 percent, with mobile sales up 27.2 percent compared to the same period in 2013.
MRI has deployed 1,000 of its ThruVu Digital Coolers for the beer-brewing giant and parent company of Budweiser.
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SALT Technology Inc. announced a new payment experience designed to bridge the gap between online, physical and mobile channels for customer checkout.