Today's retail stakes are too high for "lies, damned lies, and statistics."
The retail world today is epitomized by near-global access to the Internet and speedy adoption rates of smartphones.
Tablets have been touted as "reinventing" and "revolutionizing" retail. Retailers and consumer-facing businesses have been testing the use of tablets to gain operational and marketing advantages. Download Frank Mayer's white paper to learn more about how to use Tablets to Transform Retail Experience.
Frank Mayer and Associates, Inc.
The difference between good and great is often just a little bit of extra effort by the employees who serve the customer.
'How to Profit from ATMs: A Guide for Retailers and Restaurateurs' delivers 40 pages packed with essential information about the business of owning, operating and earning revenue from ATMs.
Now is the time to organize this rich data and break it into smaller data, allowing you to better understand it, resulting in benefits such as improved engagement with your customers. You can utilize the mass of information in a useful way, enabling you to make more accurate decisions during all steps of the retailing process.
The second annual ATM & Mobile Innovation Summit in September will feature experts with exceptional depth of knowledge in areas of innovation, security, compliance and regulation.
Pro Direct's vision was to capture the dynamic feeling of walking into a physical realization of their website.
Nikki Baird, Jack Philbin among the keynote speakers for the inaugural executive event.
Is it harder to deliver a positive customer experience via mobile platforms? Forty percent of e-commerce executives say yes.
Retailers who approach their offerings to act more like a partner than a promoter will likely emerge the victors in the future of retail.
Psychology 101 meets loyalty marketing.
What happens, in a good story, when we skip certain parts or make changes to it? Quite simply, the essence of the story changes.
This past weekend, Target debuted its new store format, TargetExpress, which the company said is its smallest-footprint store to date.
Customers typically don't question your motivations when you bundle offerings. They do when you try to upsell.
Online merchandising is still evolving, and many e-retailers are overlooking invaluable tactics.
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Here are some hard lessons learned for retailers concerning data breaches.
WooThemes and 2Checkout collaborate to offer online payment technology in nearly 200 countries to accept payments in 26 currencies.
The shopping-via-video experience allows customers to make a purchase by clicking on individual items within the video.
The new features enable retailers to maximize existing investments in iOS devices for RFID inventory transactions and to support in-store mobility strategies.
Study finds that 90 percent of retailers surveyed are selling on marketplaces, 64 percent are using digital marketing.
Coupon usage is growing among back-to-school and college shoppers.
Shoppers can now reserve new looks straight off the fashion runway with an assist from pre-order platform Luevo.
Victory Park Capital invests in Square so that mPOS provider can target more small businesses with lending opportunities.
Company updated mobile app to give consumers the ability to track sales from their favorite brands and merchants.
When it comes to protecting their personal and financial information online, consumers just might be their own worst enemy.
The mPOS provider addressed in a blog post what it called myths about it pricing, service and a number of other issues.
The company doesn't specify that PIN numbers were stolen, but refers to 'other numerical information' in the announcement that its POS system was compromised.
The iMobile3 PassMarket mobile app provides customers with rewards, offers, gifting, messaging, store locator and payment features to simplify the shopping experience for customers using their mobile devices.
Footwear manufacturer New Balance is partnering with Oregon-based Brandlive to produce a four-day series of online and in-store video events, all designed to promote the debut of the latest version of the company's 880 running shoe line to retail customers as well as retail store employees.
The U.S. Department of Commerce today reported that retail sales slowed unexpectedly in July, according to Reuters.
London-based cloud software and big data company eCommera today announced the launch of its new global brand identity, OrderDynamics — unifying its subsidiaries under a single brand across the globe. Under OrderDynamics, the company will continue to offer an integrated...
Just as quickly as consumer optimism surged in July, it plummeted in August, even as gas prices fell by more than 15 cents over the past month.
Overall retail spending growth was at its strongest levels in a year as nearly all retail categories turned in improved numbers.
The CFPB has previously shown an inclination toward rule-making in response to consumer complaints; now it has Bitcoin and other digital currencies in its sights.
Five percent of net profits will support nonprofits that empower women and girls.
Swirl beacons installed in retail shopping locations throughout North America will be used to trigger delivery of value-added lifestyle content and personalized offers to over 9 million Epicurious mobile app users.
Starbucks wants to make sure customers never forget to claim one of its loyalty rewards again. Based on suggestions from customers, My Starbucks Rewards members will now receive a nudge via email, reminding them to claim rewards before they expire....
A new Mercator research note explores factors influencing the willingness, motivation and speed of payments players in implementing EMV technology.
Nearly 7 in 10 consumers surveyed strongly believe that digital coupons have a positive impact on a retailer's brand, and 68 percent also say that coupons generate loyalty.
Barnes & Noble now has Google employees in some of its stores, pulling customer orders and prepping them for same-day delivery. According to a report from CNN, stores in Manhattan, Los Angeles and San Francisco are now offering same-day delivery...
Mobile wallet provider's wallet is aimed at financially underserved consumers.
Payment solution provider Global Payments Inc. announced that it has signed a referral agreement with BitPay that will allow Global Payments to incorporate cryptocurrency into its product suite and to offer bitcoin payment acceptance to its worldwide merchants.
Amazon.com announced it has expanded Same-Day Delivery with new “Get It Today” capabilities for customers in Baltimore, Dallas, Indianapolis, New York City, Philadelphia and Washington DC metro areas, with more than a million eligible items now available for same-day delivery.
TouchCommerce has announced its newest solution, TouchStore, which it says enables retailers to enhance the omni-channel shopping experience for in-store customers by providing personalized online assistance through mobile devices.
The figure includes estimated probable losses for what the company believes to be 'the vast majority of actual and potential breach-related claims,' including claims by payment card networks.
Mobile commerce platform Branding Brand has released the results of its Mobile Commerce Index for July 2014. The worldwide data sample reports smartphone-generated traffic, orders, and revenue by consumers to retailer smartphone-optimized websites from July 2014 vs. July 2013.
Sitecore has announced an early access program for Sitecore Commerce, which it says is the first enterprise-grade .NET customer experience management solution with fully integrated commerce functionality.
Ugam has announced Assortment Intelligence, a solution that it says generates insights for retailers about what products to keep, carry and drop, based on real-time data collection and analysis.
Walmart is looking at online as a growth opportunity in the face of some disappointing quarters.
The expansion of the program across a broader number of Simon's malls, Premium Outlet and Mills centers is expected to be completed by spring of 2015.
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Backoff uses a variety of methods to compromise the POS, including keylogging and injecting malicious code into explorer.exe. That second one is particularly nasty because it means the exploit will still be there if the machine is turned off or rebooted.