See a little bit of what you missed if you didn't join us for #CONNECTsummit2014.
Retail evolution is speeding up, and it waits for no one.
Many retailers have fully embraced data-driven marketing to inform customer communications for channels such as email, direct mail, online advertising and more. However, mobile is a different animal because it’s intensely personal. Learn more with The Retailer's Mobile Strategy Guide.
Research points to a strong return on investment for creating positive and memorable customer experiences.
'How to Profit from ATMs: A Guide for Retailers and Restaurateurs' delivers 40 pages packed with essential information about the business of owning, operating and earning revenue from ATMs.
How do mobile POS and in-store technology influence shopper satisfaction levels, and the resulting rise in sales and profits for retailers? The latest Retail Satisfaction Barometer (RSB) survey based on ACSI (Customer Satisfaction Index) methodology reports what technology trends and drivers impact key business areas.
Toshiba Global Commerce Solutions
For marketers, labeling a target market as "millennials" or "boomers" makes as much sense as grouping all the Capricorns together and targeting them.
#CONNECTsummit14 included mobile innovation leaders from across the spectrum: tech, restaurant, retail.
Combining directional audio with digital signage offers an entirely new dimension to customer engagement.
It is a business practice so long-standing it is practically a cliché. Companies fall all over themselves to woo new customers, but once they get them, they have no idea how to make them profitable.
For online retailers, Alibaba’s enormity is a good illustration of the vast size and opportunity presented by Chinese e-commerce, which has recently been deemed the biggest e-commerce market in the world.
Amazon's first smartphone combines visual product recognition with one-click shopping from the online giant's inventory. Should other retailers be scared?
How your employees can gawk, stalk, talk or rock the retail sales experience.
Apple introduces mobile wallet capabilities that combine NFC, Passbook and Touch ID. The company has support from banks, major card issuers and retailers.
With Apple's rollout of Apple Pay, now might be a good time for marketers to get to know Passbook.
According to global consulting firm Bain & Company, it costs six to seven times more for an organization to acquire a new customer than to keep an existing one.
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Four digital signage and in-store merchandising experts talk about the customer engagement challenges facing retailers ahead of this year's DSA event.
Sephora, which has ranked among the top five spots for the past two years, took the number one spot for the first time this year.
InComm, a provider of integrated point-of-sale technology products to retailers, has entered into a strategic partnership with the Merchant Customer Exchange, a company formed by the nation's leading merchants to develop a customer-centric and mobile payment network.
The employee-owned grocer is based in West Des Moines, Iowa, and operates 237 stores in Iowa, Illinois, Missouri, Kansas, Nebraska, South Dakota, Minnesota, and Wisconsin.
Move comes months after investor Carl Icahn suggested a split so that both entities could focus on their strengths.
Bigcommerce Analytics delivers information such as best-selling products, popular categories, average order value (AOV), purchase funnel analysis, abandoned carts, category-level merchandising and customer acquisition insights.
Comosoft Inc. recently announced the development of two new point-of-sale technologies for high-volume multichannel marketers: in-store digital signage and location-based services.
SKP seeks to expand its global market reach with U.S. entry and intends to expand beyond mobile with online and offline shopping experiences.
According to the report, compared to 2012, less importance is being placed on following retailers on social media, finding out about new products through blogs, and participating in online retail customer communities.
The company said Mood Mix is designed to give small business owners a high level of control and interaction with their music programming, allowing brands to customize their soundtracks by mixing musical genres, decades, artists and albums.
Banks aren't confirming it and Home Depot insists that no PIN data was taken, but sources say bank accounts have been compromised.
The announcement comes after the recent launch of a similar service, #AmazonCart, which uses the same functionality to add products to a user's Amazon shopping cart.
In their initial campaign, Dailybreak and RevTrax achieved results that were above key industry benchmarks, with 47 percent of consumers printing the coupon after viewing the offer and 60 percent of coupons printed redeemed, with two additional weeks of redemption data ahead.
Digital interactions expected to influence 50 percent of retail store sales; Non-store sales to rise 13.5 to 14 percent.
Square CEO Jack Dorsey recently said the company's register service will eventually accept all forms of payment, including bitcoin and Apple Pay.
Overall, 70 percent of Americans consider shipping options to be an important factor in the shopping experience compared to 66 percent in 2013. Also, one-third (33 percent) of respondents said they plan to pay more attention to shipping this year compared to last year.
Retailers identified a renewed focus in marketing efforts, investing in tools with greater data capture and analytical capabilities.
Four million of the company's signs are currently installed and operating in retail stores in over 1,000 US cities.
With LightSpeed Payments, retailers will no longer need to deal with a third party to begin accepting credit and debit cards or to access critical information about financials.
The Digital Screenmedia Association has extended its deadline for entries for its annual DSA Crown Awards that recognize "outstanding and best-in-class" content across digital signage, mobile technologies, and self-service and interactive kiosks, according to an announcement from the DSA. The new deadline is 5 p.m. Eastern on Monday, Sept. 22.
The account information for 56 million payment cards was compromised in a malware attack that lasted five months.
UniPay is a combination magnetic stripe and EMV mobile reader that connects through the audio jack port of a mobile device.
Simon Launch organizers will select 10 startup finalists to pitch a panel of judges and will then select up to three winners.
Starbucks has redesigned its Android app, adding several new features.
Ninety-three percent of U.S. consumers said the type of reward offered is a “very important” or “somewhat important” factor in their decisions to join a loyalty program and to remain engaged with a brand.
Presence is an inaudible digital signal broadcast through Mood’s global content delivery network of media players. With the Presence signal activated, clients can communicate with consumers while they are in their location and deliver relevant, engaging content to enhance the in-store experience.
Other regional players such as Sheetz, RaceTrac and Speedway also earned high enough scores to land in the top five.
According to the company, the Revenue Intelligence Dashboard utilizes self-learning algorithms to present the seller with in-depth business information and adaptive alerts, enabling smarter decision making and optimized business operations.
According to the company, customers can pick up, return or exchange purchases without leaving their vehicle, with a guaranteed wait time of five minutes or less.
TNS' Managed POS Encryption includes support for the VeriShield Protect end-to-end encryption solution from VeriFone and Trustwave's hardware-agnostic point-to-point encryption.
Slice, which offers an eponymous shopping app that extracts and organizes online shopping data from e-receipts, announced it has opened its API to web publishers.
The SmartFocus survey also reveals a significant age-related gap in digital shopping preferences. Nearly half of all millennials spend more time shopping online than in stores while only 27 percent of baby boomers prefer to shop online.
The company outlined its latest advancements in omnichannel strategy and technology as the company continues to add new dimensions for attracting shoppers and serving the needs of individual customers.
Leisure spending is at a six-month high; late-season travel, back-to-school spending propel growth.
Shoppers can select same-day or next-day delivery for $5. Customers will also have the option of shopping in the Foot Locker store and having their items delivered to a local destination of their choice.
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When combined with revisions to July, August sales indicate a consistent improvement in consumer confidence and spending but run contrary to August's lackluster jobs report.