Web platform offers up engagement opportunity as well as data analytics capability.
Experts offered insight on how to choose the best customer relationship management partner and technology from the enterprise retailer perspective and the vendor viewpoint.
POS software is a key component of every business establishment and plays a critical role in fostering the success of any business. This makes it important to select the right solution from among the many solutions offered by a seemingly endless roster of vendors.
Survey reveals traditional items being replaced on shopping lists, and students are even buying their own supplies these days.
Just 13 percent of more than 17,000 consumers surveyed have a digital wallet on their smartphone.
Being a digitally advanced retailer in 2015 requires change and innovation throughout the business. The convergence of new devices and technological advancements has guided the growth of online and in store retailing.
In this fourth installment of the 10-part Back-to-School series the focus is on a NY clothing retailer undertaking new strategies to boost loyalty and revamp its perceived brand.
Despite positive economic moves in the housing and job markets, the retail back-to-school sales season won't be as robust as last year. Overall, however, spending has been on a steady and healthy progression.
Developing a culture of learning is a 365-day commitment that will motivate staff and have a significant impact on the bottom line if retailers put in the time and effort.
Sometimes ensuring a good customer experience requires taking a deep breath and strategy.
Total mobile online retail payments are expected to grow from $75.8 billion to $217.4 billion at a 23 percent compounded annual growth rate between 2014 and 2019, according to Javelin's Mobile Online Retail Payments Forecast.
Amazon’s Prime Day sales promotion was already beating the mega online retailer’s 2014 Black Friday order rate by late afternoon Wednesday, with eight hours remaining in the deal event.
The Internet of Everything has changed the retail landscape when it comes to the customer experience; one of the principal endpoint solutions being utilized across that landscape is digital signage.
Just as a great experience can boost business, a horrid customer experience can hurt the bottom line. What message would you send in the latter situation?
In this first part of a 10-part series on back-to-school retail strategies experts offer up insight on new trends and why you need to start planning for the school shopping season right now.
Food retailers can prepare for the ban by taking a few necessary steps.
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Tablets and a business intelligence service is helping a restaurant chain to not only foster more efficient customer point of sales it’s helping gleam valuable data to drive greater engagement.
Marketing automation and loyalty program provider FiveStars is partnering with Advantage Waypoint to drive merchant expansion and speed growth.
Referral program success could prove valuable for Tesla and its customers, while driving down car costs.
July delivers small sales boost but not as much as industry watchers expected.
Discount shopping on national brand an increasing trend, reports analyst.
Off-price retailer move should be finalized by year's end.
Retail payment remains a mix of options as consumers focus on convenience, reveals new study.
Proposed labor rules could destroy the industry, claims International Franchise Association chief.
Grocery apps for shoppers are a great way to enhance customer interaction and spur consumer loyalty.
A 90-day trial run by Golden Pantry Food Stores reveals iSIGN technology to be an effective marketing tool.
The new TripAdvisor integration is the latest addition to Enplug’s app portfolio geared toward boosting customer interaction via social networks
While the NRF's initial sales expectations aren't what they were back in February there is still a big bright spot ahead for retailers in the second half of 2015.
Best Buy tapped to sell Apple Watch starting Aug. 7.
The goal is to engage young shoppers in merchandising to ensure its Junior department is hip.
Paytronix Systems has unveiled the Paytronix Campaign Center, an enhancement to the Paytronix Rewards Platform that enables marketers to determine the effectiveness of their campaigns in five minutes or less.
Amazon is reportedly once again expanding its retail footprint, this time with a Silicon Valley-based food selling operation.
Reports of children killed last year is prompting the Swedish furniture seller to provide consumers with wall-mount kits to stop dressers from flipping over on children.
Girls aren't buying as many toys these days as boys and it's impacting the bottom line for retailers.
Search giant Google not only wants its users to find what they need but buy what they need without leaving its website.
Free webinar offers insight from sandwich chain Which Wich regarding implementing a successful customer relationship management strategy.
PayPal previously was listed on the Nasdaq under the same ticker symbol "PYPL" before it was acquired by eBay Inc. in 2002 for $1.5 billion.
Chris Calvert and her team are focused on boosting customer service across the insurance business.
First Data Corporation hopes to bolster its prepaid gift card solution by buying digital gift card pioneer Transaction Wireless, a San Diego-based enterprise digital gift card distribution platform.
Travelers at San Francisco International airport are now tapping interactive screens if looking to buy headphones or a cold healthy drink.
Every retailer knows to pay attention and reward the loyal, happy consumer but they also need to pay close attention to the irate, angry shopper.
Toys “R” Us is moving its ecommerce operations in-house and developing a new online shopping platform.
When it comes to fee-based retail loyalty programs the millennial shopper is the most enthusiastic.
AmEx Express Checkout enables AmEx cardholders to check out quickly at participating online merchants by using their americanexpress.com account login.
The latest version of the app has new features and functionality, including an interactive user interface, a two-tap checkout process and instant, real-time rewards for every purchase completed using the app.
A retail store chain IT leader offers insight on how he's ensuring Internet connectivity and why he went with a wireless technology approach.
Massachusetts retailers are hoping to spur business in mid-August with a sales tax-free weekend.
When it comes to retail shopping men and women have very distinct behaviors, both in the brick and mortar environment and online, and retailers need to tune marketing and merchandising approaches to meet the varied needs.
Starbucks is increasing prices ranging from 5 to 20 cents per drink in the U.S
American Apparel is aiming to slice $30 million in operating expenses in the next 18 months via layoffs and store closures as the fashion clothing retailer continues on its turnaround quest.
Not only is there potential to frustrate a loyal customer, but an inefficient tax-exempt POS process can draw audit scrutiny and big fines. Free live webinar offers insight on avoiding the scenario.
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India-based online wallet MobiKwik last week announced an agreement with retail outlet WHSmith India to enable digital payments at multiple offline outlets.