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GlobalShop: Walmart on the return of retail architecture
Walmart's architectural manager explains how new store designs can combat the "not in my back yard" effect.
Walmart's architectural manager explains how new store designs can combat the "not in my back yard" effect.Report: Catalogs increasingly drive online sales
More than ever, people shop the catalog but buy on the retailer’s Web site.
More than ever, people shop the catalog but buy on the retailer’s Web site.ShopTogether unites distant shoppers online
New tool lets two or more people browse an online store in tandem.
New tool lets two or more people browse an online store in tandem.49. Cafes and other amenities
Long a staple in bookstores such as Barnes Noble, Borders and Books-A-Million, cafs offer a place for shoppers to linger over …
Long a staple in bookstores such as Barnes Noble, Borders and Books-A-Million, cafs offer a place for shoppers to linger over …BLOGS
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Annoying Customer Behaviors
Annoying Customer Behaviors A thorn in your side... ...or an opportunity for higher prices? Break the bonds of industry pricing! Get …3/16/10 - Dale Furtwengler -
Retail Customer Experience: Change or Die
You can't open a newspaper, turn on the TV, or go online without seeing a story of a venerable business calling it quits. Whether it's the hardware …3/9/10 - Bob Phibbs -
Is Discounting Ever Appropriate?
Is Discounting Ever Appropriate? It is... ...the key is to knowing when and how. Break the bonds of industry pricing! Get compensated well for …3/8/10 - Dale Furtwengler -
March Quote
"No matter how hard you try or how much you spend, your brand can't be any better than what your customers experience." Think about it …3/4/10 - Mike Wittenstein -
Pricing and Name Awareness
Creating Name Awareness Can you use pricing to create name awareness You can, but it may not be how you want to be known. Break the bonds of …3/3/10 - Dale Furtwengler
