7 reasons why traditional retailers are struggling

Traditional retailers' legacy of store success is their biggest challenge.

FEATURES


Why offering more payment options should be a priority for retailers

When making such major life purchases as houses and cars, consumers usually have access to financing. But what happens when they seek flexible payment options for other high-ticket items?

Creating a 'phygital experience': Experts offer insight, tips and strategy advice

When it comes to technology one steadfast trend is the arrival of new buzzwords and phrases and this year it seems the term ‘phygital’ is the big word when it comes to retail customer experience.

Video: Retailers dive into technology at Interactive Customer Experience Summit

The Interactive Customer Experience (ICX) Summit featured almost three days of education, networking and tours.

Merchants chase Uber for a better mobile customer experience

It's no surprise the ride-sharing service comes up a lot during discussions about personalization and customer interaction. That was a topic of conversation during multiple panels at two trade conferences in May.

So long Siri ... Hello Alexa ... Goodbye privacy?

It seems our lives are now filled with sexy sounding digital assistants all competing to serve us. The allure of the new digital assistants is that they are always on, and don't require a computer.

Talking With: Stratacache VP Jeff Griffin on digital media trends, the game-changer to come

Retail experience industry expert Lyle Bunn talks with Jeff Griffin as Griffin joins forces with Stratacache,

Talking With: Visa digital executive about brand awareness, Pay with Amazon, and the IoT

Mobile Payments Today sat down with Vish Shastry at the Shoptalk conference to discuss Visa Checkout and where the card network plans to take it in the coming year.

Talking With: Amazon payments exec on connected experiences, Alexa and the IoT (Part 2)

In part two of a chat with Patrick Gauthier, Mobile Payments Today speaks with him about cart abandonment, Amazon's role in mobile commerce and how the way we pay is changing.

Talking With: Amazon payments exec on brokering consumer trust, solving customer pain points (Part 1)

Mobile Payments Today sat down with Patrick Gauthier at the Shoptalk conference to discuss a wide range of topics including e-commerce, the checkout experience and what makes Pay with Amazon different from MasterPass, PayPal and Visa Checkout.

The Honest Company CEO: Innovation, focus are keys to success

Initially a pure etailer, The Honest Company fast became a brand now found offline on mainstream retailer shelves. And it happened in just four years.

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RESOURCES




Great Omnichannel Expectations

How Retailers Can Offer More Personalized, Consistent Shopping Experiences That Increase Sales And Deepen Customer Loyalty

Type: White Paper

Sponsor: CitiXsys




How To Stretch Customer Imagination With Digital Signage

Identify a variety of opportunities where new and unique displays can be deployed for maximum impact.

Type: White Paper

Sponsor: LG Electronics USA, Inc.




The Disconnect Between Brands & Consumers in Mobile-Enabled Loyalty Programs

Are brands and marketers implementing mobile loyalty programs fast enough? Where does mobile loyalty rank as a strategic business priority? Considering the radical evolution of mobile technology, our research highlights the differences between what consumers expect from a loyalty program and what brands currently offer.

Type: White Paper

Sponsor: 3Cinteractive Corp.




[LIVE WEBINAR] The Transformative Power of Mobile in Retail Store Operations

Date: July 21, 2016 | Time: 2:00 PM EDT | Duration: 60 Minutes | Exploring technology solutions to improve customer engagement and enhance their shopping experience? Looking for ways to increase same-store sales and improve associate productivity? Think you can't have it all and still control costs?

Type: Webinar

Sponsor: Microstrategy




Samsung Digital Signage Displays Transform Branch Banking Experience

See how Mountain America used digital signage to optimize their banking and financial services for their customers.

Type: Case Study

Sponsor: Samsung Electronics America




The Ins and Outs of Digital Signage

General learning on digital signage options and how businesses benefit. Download this ebook from Samsung.

Type: White Paper

Sponsor: Samsung Electronics America


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