About us

RetailCustomerExperience.com is a Web portal devoted to helping retailers differentiate on experience, rather than on price. It is founded on the understanding that retail today is fundamentally different than any other time in its history, and staying competitive requires a new, holistic understanding of customers and how they want to shop.


Site Editors

Nicole Troxell

Josh Fischer has worked in retail, marketing and communications for over 15 years. His creative writing has appeared in the Miracle Monocle and Juked. 

Learn more about Networld Media Group.