Starmount has introduced its new mobile selling assistant, Engage, which it says allows retailers to deliver a more efficient, personalized store experience for customers, from point-of-interest to point-of-sale. Engage provides store associates with full transaction capabilities to assist customers without leaving their side.
Going mobile with Engage empowers store associates to better assist shoppers and efficiently checkout buyers. Key features and related capabilities of Engage include:
- Secure transactions with the functionality of a point-of-sale (POS) system
- Simplified customer data collection
- Tender with credit or gift cards
- Paperless e-receipt delivery or printer connectivity
- Flexible selling capabilities (item and transaction discounts, price override, tax override, etc.)
- Lightweight application running native on the Apple iPod touch, iPhone, iPad or other smart devices
Urban Outfitters, the specialty retail company, implemented Starmount’s mobile selling solution in select Urban Outfitters stores last year to differentiate the in-store experience and drive efficiency. By extending POS beyond the typical cash wrap environment, Engage enables store associates to do more through richer customer interactions and service, targeted cross-sell and up-sell of products, and efficient store operations to reduce long wait times and lines.
