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According to the Hitwise blog, Facebook fans have a real measurable value: 20. That’s the number of additional visits Hitwise analyst Robin Goad said a retailer receives for every Facebook fan it acquires. In a post on his findings, Goad attributed the findings to Hitwise’s “unique data set.”

In his post, Goad said Hitwise data shows top retailers can expect 62,000 visits from Facebook each month, even those with no Facebook fans.

Goad explained that the “1 fan = 20 extra visits” formula comes from a “unique methodology” that combines Hitwise and Techlightenment data. 

“We took the top 100 retailers ranked in the Hitwise Shopping and Classifieds category and benchmarked visits to those websites against the number of fans those brands had on their Facebook page,” said Goad in his post. He said Hitwise then used its Search Sequence tool to see the propensity of consumers to search for retail brands after visiting Facebook.

Hitwise also announced it will be offering a new service, in partnership with social media agency Techlightenment, to help brands acquire new Facebook fans as well as analyze the online behaviors of their existing Facebook fans.

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  • Tara Prabhakar
    about 11 months ago
    This is interesting information. I wonder how the retailer uses the extra 20 visits. After all, these visits are motivated and involved visits and high potential prospects. You could begin a relationship at the website by offering these visitors something of value in exchange for useful information. For example, a personal care retailer could offer information on make-up trends for a specific skin / hair type (in exchange for information on the visitor's skin type, current make-up routine, products used, retailer shopped at, etc.). An apparel discount store could talk about the styles in vogue for specific sizes and body shapes (pear...) in exchange for information about their current apparel shopping habits.
    I guess my point is that if you just leave it as attracting more visitors to a regular retail website but do nothing further to build a relationship, it's a passive interaction and does nothing beyond building brand awareness.
  • Diego LLaneza
    about 11 months ago
    I am a little lost ... doesn't this same data suggest that every twenty "extra" (to what?) visitors to the web-page only 1 becomes a fan?
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