Wincor Nixdorf Inc., one of the world's leading providers of total IT solutions for the retail industry, has introduced its 360 Scan Portal, a fully automatic self-checkout solution with 360-degree scanning technology. Designed for high-volume retail environments, the 360 Scan Portal speeds consumers through the checkout line, providing them with a better overall shopping experience, while greatly improving operational efficiency for retailers, the company said in a press release.
The concept 360 Scan Portal is a part of Wincor Nixdorf's advanced Automated Checkout Suite of solutions. Wincor Nixdorf developed the 360 Scan Portal in partnership with Datalogic Scanning and Royston LLC.
Customers simply place all of their items on a conveyor belt, and the advanced 360-degree scanner automatically reads the barcodes at up to 60 items per minute — roughly twice the speed of conventional checkout systems. Customers do not need to ensure bar codes are facing a specific direction, as the 360 Scan Portal locates and scans multiple barcodes automatically with 98 percent accuracy. Items without a readable barcode and age-restricted items are photographed for manual scanning by a checkout attendant.
Because the items are transported by the conveyor belt to the bagging area, attendants can be positioned to bag the items while the customer is paying during high-traffic times or customers can have the option of bagging their own purchases. It is also flexible enough to vary between self-service and checker-driven configurations depending on customer throughput during the day. The fully customizable system can be designed for widely varying retail environments and multiple payment methods.
Because of the significant improvements it makes to in-store productivity, the 360 Scan Portal enables retailers to deploy in-store personnel with greater flexibility to increase customer service levels in other areas of the store, in some cases repurposing up to 60 percent of traditional checkout staff for more one-on-one customer interaction, which ultimately builds long-term customer loyalty, the company said.