At this year's Integrated Systems Europe, Display Solution AG partner U-See2 will unveil the DS1962, what the companies are calling "the world's first dual-sided interactive screen offering," aimed at improving service by displaying information and promotions on a client-facing screen:
Countless organizations provide computer-based services to their customers and clients. Every day, these businesses let their clients face the back side of computer screens, cutting them off from the very services intended for their benefit. The result is customer alienation, and a potential loss of revenue.
U-See2 is a patented dual-sided screen that offers highly flexible viewing. Its swivel arm allows the system to operate either back-to-back, or in a side-by-side configuration. The client-side touchscreen makes the customer a full participant in the service process.
Panel-based touch buttons allow U-See2 to be operated in two modes:
- Clone Mode: Both agent and client view identical content on their screens.
- Extended Mode: A different view appears on each screen as configured in MS-Windows.
Using the U-See2's "drag-and-drop" application, the agent can use the mouse to select any part of his or her screen for display on the client screen, controlling what information is presented to the customer on the customer-facing digital signage screen.
Further details and a live demo of U-See2 will be offered at stand 9-A136 at ISE in Amsterdam, Netherlands, Jan. 29-31.
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