Top 100: 30. Loyalty technology

Top 100: 30. Loyalty technology
Tags: Top 100 Retail
April 25, 2010

Loyalty programs are nothing new, but their importance is more obvious than ever as retailers look for ways to compete other than on price. In one case, data from a loyalty program helped warehouse retailer Costco warn loyalty customers who had previously purchased Clif Bars that the product had been recalled as part of a growing salmonella scare.

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