Neiman Marcus has launched its online Beauty Product Specialist Program, offering online customers the personalized counter experience they would receive in a Neiman Marcus store, according to a press release.
Currently the program has specialists representing a dozen brands such as Dior Beauty, Laura Mercier, Revive, Shishedo and Yves Saint Laurent.
"Through this program our customers can expect to receive guidance on skincare regimes, makeup application, and choosing a personal scent," said Kelly St. John, Neiman Marcus Direct VP and Divisional Merchandise manager. "The Neiman Marcus Online Product Specialist is here to take the mystery and question out of the equation for the customer when it comes to her cosmetic and fragrance needs."
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