NCR Corp. and Evolution Robotics Retail (ERR) have announced the availability of ERR's LaneHawk loss-prevention feature on NCR's SelfServ Checkout terminal.
According to a news release from the two companies, LaneHawk combines video with patented object-recognition technology to detect and identify items left in the bottom of shopping carts during checkout. The system alerts cashiers and automatically enters the items into the shopper's order. ERR says unnoticed bottom-of-the-basket relate to $3,500 in losses per checkout lane each year.
Joe Saccomanno, NCR's industry marketing director, says LaneHawk also helps speed and improve the customer checkout process:
In addition to reducing shrinkage, effective bottom-of-basket detection can contribute to faster checkout and enhanced customer satisfaction. We're pleased to add this advanced loss-prevention technology to the list of third-party NCR-compatible solutions.
The companies says LaneHawk will demonstrate the technology with the SelfServ Checkout solution at NCR's booth at the National Retail Federation convention in January.
