Retail Customer Experience will host a free webinar this Tuesday at 2:00 PM eastern time, titled "Implementing self service to gain a competitive advantage in today's down economy."
The one-hour event, which is free of charge, is sponsored by IBM and will feature a panel of experts on implementing self-service in the retail environment. Participants will include Janet Webster, president of Creating Solutions Consulting, and Norma Wolcott, Self Service Business Executive, IBM Corporation.
Topics covered will include how self-service solutions can deliver real ROI across segments, how to build loyal customer advocates with self service, and how to overcome the inevitable hurdles to implementing a winning self-service strategy.
Click here to register for this webinar.
