Understanding PCI DSS and Payment Card Security

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"We're going to come into the '90s, allow returns in the stores, and allow store gift cards to be used as tender online," Cooper said lightheartedly before he explained why the project is going to take some time.

"It will require modification of 15 legacy systems," Cooper noted. "And that goes all the way down to the store's POS systems. But the more we can convince the powers that be that the multichannel shopper is more valuable than the store shopper, the easier it will be to get the job done."

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