Store closings spell big opportunities for the survivors

Store closings spell big opportunities for the survivors
Tags: Customer Service, Department Stores, Loyalty Programs, Marketing, Online Retailing, Retail - Apparel, Retail - Electronics, Retail - General, Retail - Home Center, Retail - Mall, Retail - Warehouse, Shopper Marketing, Specialty Stores
March 4, 2009

The Associated Press: Retailers left standing amid the carcasses of their competitors are going after orphaned customers. They're using aggressive mailers, accepting dead stores' gift cards and stocking the items that were once their rivals' best-sellers.

"The retail market is just collapsing, and so the big opportunity for sales growth is trying to get customers from stores which have recently closed," said C. Britt Beemer, chairman of America's Research Group.

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