CHICAGO — NEC Display Solutions of America, a provider of commercial LCD displays and projectors, announced it is the recipient of the 2008 Frost & Sullivan Award for Customer Value Enhancement in the global digital signage market.
Frost & Sullivan said NEC's broad product portfolio comprised of high-performance digital signage displays, coupled with its solutions for content building, has significantly enhanced value to its customers.
"NEC Display Solutions has successfully exploited its ability to provide new products and enhanced services, while capitalizing on its global footprint," said industry analyst Abhigyan Sengupta at Frost & Sullivan. "The company has also displayed an uncanny ability to understand customer requirements and service customized solutions, thereby delivering on customers' expectations."
The Customer Value Enhancement Award is presented each year to the company that has best demonstrated the ability to expand its customer base, while maintaining its existing one, with more innovative value creation and enhancement strategies than competing vendors.
"It's an honor to be recognized for all facets of our digital signage solution," said Pierre Richer, president and C.O.O. at NEC Display Solutions. "NEC goes above and beyond selling hardware, but provides the infrastructure, logistics and financing to set up a complete digital signage network. This award recognizes these differentiating qualities and is further proof of our customer-centric strategies aimed at offering a total solution."
In judging the Customer Value Enhancement Award, Frost & Sullivan tracked company market positions, and those exhibiting significant growth are noted. Customer base and revenues are compared year-over-year to monitor customer response and market expansion. A company is considered a candidate for the award when it continues to demonstrate solid growth rates from market expansion and customer retention.
