Offer employees $2K to quit? It works for Zappos

Offer employees $2K to quit? It works for Zappos
Tags: Department Stores, Online Retailing, Psychology, Specialty Stores
September 17, 2008

Tech.Blorge: Zappos, the enormous online shoe and accessory retailer on track to top $1 billion in revenue this year, has an unusual strategy to retain the brand-passionate employees who are more likely to provide good customer service: It bribes them to quit after a week or so on the job.

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