Self-checkout could reinvent the c-store

Self-checkout could reinvent the c-store
Tags: Kiosks / Self-Service, POS, Retail - Convenience Stores, Self-Checkout, Technology
April 15, 2008

Convenience Store Decisions: Will self-checkout prove a viable solution for convenience stores? It just may, for some. At least a couple of the larger operators are already testing it, and smaller operators are waiting for word on exactly how the cost/benefit ratio will eventually work itself out. Perhaps the question for c-stores with smaller stores and fewer employees isn't whether self-service checkout technology can reduce labor costs, but how it can help operators allocate labor more efficiently.