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Inside Retailing (Australia): Brian Walker, who consults with retailers under the moniker "The Retail Doctor", has published four key elements of effective store and design: external signage, store layout, internal category management and internal ambiance. "There are many examples of power in a retail store where all the elements of innovative design, format, statement, power merchandising, clear and compelling messaging combine with a unique and consistently delivered sales and service impact," he said.

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