An expert discusses the five key elements of a successful in-store tech project.

The self-checkout market is positioned for strong growth in the next few years, and the timing could not be better.

The proliferation of e-readers is fundamentally changing the value proposition of bookselling.

Proponents of the bill point to environmental benefits, while detractors decry possible loss of jobs.

Some in-store bakeries are used "merely to warm up bread made in industrial units hundreds of miles away."

Bringing the online experience into the store, embracing cross-channel behavior are keys to success.

80 percent of the revenue generated from transactional emails comes from shopping cart recovery.

From rounded corners to natural textures: Neurological research reveals why consumers react the way they do to the in-store experience.

Participants will use their BlackBerrys and iPhones to pay for purchases at merchants who accept contactless payments.

Several wireless carriers are testing a system that allows consumers to pay for purchases with a wave of their smartphones.

Retailers can exploit BI, coupled with smart phone technology, to help store ops do its job.

More than 1,000 consumers voted on the best retail experiences in eight segments and across multiple attributes.

Nine out of 10 of the top converting retail websites in the U.S. also have catalogs.

An expert lays out five key steps to take before beginning any in-store tech project.

Work underway at MIT's Media Lab points to the future of screen media in retail.

The inventor of an iconic web feedback mechanism talks about the future of online retail.

To prosper in a buyer-dominant world, you must stop thinking like yesterday’s seller and start thinking like today’s buyer.

Phone, web and social channels all provide insight into customer wants and needs.

BI tools can reveal valuable insight by linking the market basket to performance data at every level.

RCEES 2010 saw a solid mix of perspectives and best practices — and lots of takeaway lessons.