Whole Foods is reviewing its language policy after two Spanish-speaking workers said they were suspended for complaining about it.

Innovative retailers are creating a richer customer experience with mobile devices.

In a country that measures time in centuries, retail is changing overnight.

Experts predict mobile payments will reach critical mass in the next few years.

The Canadian sporting goods chain created an award-winning retail environment at its flagship in Toronto.

Retailers must incorporate technology that customers want in order to provide a seamless omnichannel experience.

Marketing 101 classes are being rewritten … by consumers.

A commentary on how to save brick-and-mortar retail with tailored in-store experiences.

Charging different prices to different people may be discriminatory for the same reasons "ladies' nights" have been banned in some states.

When running a marathon or building a loyalty program, remain patient, stick to your plan and trust your training …

A recent symposium in Dallas discussed ways to fit interactive and mobile technologies into the omnichannel equation.

The Marketplace Fairness Act is causing a divide in the industry and has tax experts bracing for chaos.

The evolution and tide of consumer change is global ... and is escalating.

New report finds consumers depend on their smartphones, but it's not all bad for merchants.

The retailer completed its deployment of contactless terminals and released significant usage numbers.

Retailers have collected data on customer preferences and demographics for years, but biometrics takes it to a new level.

Sales of items typically stocked near grocery checkout counters have fallen sharply over the last year and a half.

The ubiquity of vending may help push mobile payments into the mainstream.

How interactive digital signage through mobile brings shoppers' desires to focus.

The traditional path to purchase has been disrupted by the convergence of websites, kiosks, tablets, smartphones and social media.