BNET blogger Lydia Dishman spells out the many ways the fashion-savvy First Lady is boosting the bottom lines of apparel retailers and brands. She starts with a J. Crew cardigan Mrs. Obama wore to …
Loyalty to nationally advertised brands has been falling over the past two years. Decision Analyst's "Anatomy of the Recession" report, based on a survey of 15,384 U.S. grocery shoppers, indicates …
More than a quarter of consumers highly value their friends' recommendations via social networking sites when shopping for Christmas gifts, according to a survey of 393 U.K. Christmas shoppers …
Though the Christmas countdown is in its final stages, it seems shoppers still have plenty of shopping left to do. According to NRF's 2009 Holiday Consumer Intentions and Actions Survey, conducted by …
The best things in life aren't free, especially for companies trying to lure customers by offering sweet deals on two complementary products. Marketers traditionally have relied heavily in their …
A new blog at the Huffington Post sings the praises of the pop-up store phenomenon. Jeffrey Hutchinson notes the growing number of retailers using the pop-up concept, for everything from product …
Historically, consumers that give up expensive products during a recession go back to buying them once better days return. But according to a new report from McKinsey Quarterly, that is probably not …
The abandonment rate has steadily dropped since the end of October — but when you look beneath the monthly average, a strong weekly cycle becomes apparent …
Retailers will spend millions of dollars on advertising this holiday season, but many shoppers won't commit to buying some gifts until hearing from people just like them that their worth it …
The shopper experience study underway by The Integer Group and M/A/R/C Research reveals that electronics and department stores continue to see the largest loss of shoppers and have the worst …
The pendulum has swung away from generalization and back toward localization, but retailers and brands are learning how to execute locally through their existing buying models …
Retailers who were expecting strong Cyber Monday sales over shoppers' lunch hour may have been disappointed when those sales were softer than expected, but quickly forgot about the workday crowd …
A legend of retail shares a wealth of advice with a packed house Tuesday morning.
Mullin lauds Macy's, Sears and Apple in BIG Show opening speech in New York City.
Faced with a tough economy and shaky consumer confidence, retailers innovated when it came to customer experience this year.
Demand for low prices has driven down the value of customer service. Here's how retailers can drive it back up.
In what is another challenging holiday season for retailers, mobile marketing and advertising provide a very welcome bright spot.
As new stores have opened over the past several years, they have upped the bar, and you may unknowingly be turning off potential customers.
The abandonment rate has steadily dropped since the end of October — but when you look beneath the monthly average, a strong weekly cycle becomes apparent …
When retailers lower prices without asking customers to give up something in return, confusion results and sales are negatively impacted.
The pendulum has swung away from generalization and back toward localization, but retailers and brands are learning how to execute locally through their existing buying models …
A National Retail Federation survey conducted over the weekend confirms the expected: more people spent less.
