More issues are being raised about Facebook privacy and the social networking site's practice of sharing user data. According to an article on The Times of India, Facebook is using the services of …
Endorse, an offers platform for consumer brands, announced yesterday a new capability that gives incentives for shoppers to share their use of brands through social media. With the Endorse app, which …
We're taking a break from our usual format this week and next, so that we can bring you a few brief highlights from the third annual Retail Customer Experience Executive Summit, which took place last …
Walmart announced yesterday a consumer-driven change to its holiday layaway policy, extending the program and cutting fees. The new policy adds an extra 30 days to the layaway availability, going …
U.S. consumers took advantage of back to school shopping this summer, according to findings from IBM. Over the months of July and August sales grew by 11 percent. Fueling this back to school shopping …
Two big retail names announced big changes this week: Best Buy installed its new CEO, and Groupon shook up its leadership with a new emphasis on its technology. We talk about those changes and what …
Charlotte Russe is launching newly redesigned e-commerce web and mobile sites that also leverage Facebook, according to a company press release from Fluid Inc., the digital agency behind the redesign …
Wednesday's "appreciation day" set sales records at Chick-fil-A, and polarized an awful lot of people in the process. Meanwhile, other retailers have come out on the opposite side of the issue …
New software is available to help retailers figure out what makes consumers buy rather than browse. MicroStrategy, a provider of business intelligence software, recently launched Wisdom Professional …
As if showrooming hasn't gotten easy enough, a new app is available to help consumers get not only their friends' recommendations as they shop, but theWajam Social Shopping app also provides a …
The mobile phone brings with it an almost infinite array of possibilities for retail marketers, but new innovations bring new concerns about ethical marketing and the extent to which consumers are …
In-store sales of women's clothing are expected to see a 9.2 percent increase in the third quarter of 2012, according to a just-released IBM analytics-based forecast of U.S. retail sales data. The …
Mobile shopping rose while social media sales fell, providing an indication of where U.S. retailers may invest in order to capture the attention and loyalty of the digital consumer, according to a …
RetailCustomerExperience.com is adding a third full day, focusing on helping retailers navigate social media, to its annual Retail Customer Experience Executive Summit Aug. 6-8 at Hotel Sax in …
In a move that some may believe is an invasion of privacy, Microsoft is trying to predict consumers' moods, according to geekwire.com. The website recently reported about the company's new patent …
Social media is changing the way retailers, brands and consumers interact. Learn how retailers are putting Facebook, Twitter and other social tools to work for them.
We're taking a break from our usual format this week and next, so that we can bring you a few brief highlights from the third annual Retail Customer Experience Executive Summit, which took place last …
Like food trucks before them, are retail trucks the next hot consumer trend?1 comment- Natalie Gagliordi
Social media expert Dave Kerpen shares the secrets of using social media to increase the bottom line.1 comment- Cherryh A. Butler
How three employees, one smartphone and a social website threw a major company into crisis mode1 comment
Mobile and social customer experience strategies are becoming more important than ever for brands.
Marketing pros give tips on what to do with all those fans and followers.1 comment- Cherryh A. Butler
