The Retail Revival has begun!

 
Jan. 4, 2013 | by Doug Stephens

I’m happy to let you know that my new book, "The Retail Revival: Reimagining Business For The New Age of Consumerism," is now available for pre-order.

You can get it here:

Wiley

Amazon

Barnes & Noble

Synopsis: The Retail Revival documents the rise of an incredible new era of consumerism leading to a complete redefinition of what retail is. The book sheds perspective on how massive demographic and economic shifts, as well as historic levels of technological and media disruption, are turning this once predictable industry into a sea of turbulent change, leaving consumer behavior permanently altered. It examines the key seismic shifts in the market that have even companies like Walmart and Procter & Gamble scrambling to cope, and explores the technologies that are transforming how, where, and even why we shop.

Enlightening and entertaining, The Retail Revival provides no-nonsense clarity on the realities of a completely new retail marketplace, pointing to a dynamic and exhilarating revival of the industry. It offers hope and guidance for any businesses eager to capitalize on these historic shifts, providing a concise overview of what really matters and how to profit from it.


Topics: Consumer Behavior , Customer Experience , Customer Service


Doug Stephens / Retail futurist, Doug Stephens is an in-demand speaker for private and public sector audiences across North America on the mega-trends shaping a new era of retailing and consumerism. His thinking has influenced many of North America's best-known brands. Doug is a regular guest expert on the CTV television series App Central TV and media contact on trends in the retail landscape.
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