Mike Wittenstein | RetailCustomerExperience.com

Mike Wittenstein

Mike Wittenstein is one of the best at customer experience design. I offer service assessments, brainstorming sessions, second opinions, keynote addresses, and complete customer experience design packages.

Mike Wittenstein is one of the best at customer experience design. I offer service assessments, brainstorming sessions, second opinions, keynote addresses, and complete customer experience design packages.

Every business offers its customers an experience. How’s yours?
Why are some companies still leaving their customer experiences to chance? They blindly assume they’re doing everything right, while their customers drift aimlessly away to other brands offering a …
2011-01-01
On Customer Experience
There’s certainly nothing new about focusing on the customer experience to differentiate a business. Over the past decades, brands have rocketed to iconic status by doing just that. Think Apple …
2011-01-01
Winn-Dixie reinvents itself with 'fresh and local' concept
The beleaguered southern grocery chain is taking aim at Whole Foods with its new store design and positioning.
2010-06-30
Site connects would-be pop-up retailers with available spaces
A new online marketplace tries to make it easier for retailers to find locations for temporary stores.
2010-04-08

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