Williams-Sonoma's Atlanta space boasts unique experience for shoppers

It is the retailer’s eighth location to include a home showroom and the first in the South.

U-Vend, Ingram Micro team up on self-serve retail platform

Self-serve kiosks being launched in Canada will provide consumers a new channel for buying cell phones and phone accessories.

BJ’s Wholesale Club taps retail veteran for COO, president role

New leader is former CEO of Hess Retail and takes new role as of Sept. 8.

U.S. productivity remains in a growth mode

Labor costs takes a dip but hourly compensation remains at same 1.8-percent rate as last month.

Sales, profit heading in right direction for Vera Bradley

Amidst turn-around strategy, fashion purse-maker beats financial analysts' expectations.

Young shoppers want lowest price, seniors seek retailers who treat them nice

Price matters to the youngest of shoppers, but service quality matters to the older consumer.

Consumer love for discount proves rewarding for Dollar General

The discount retailer enjoyed big gains in profit, sales not too shabby either.

Report: Amazon laying off product engineers amidst restructure of hardware innovation hub

The Amazon Fire smartphone is likely in hospice mode, destined for a final market goodbye at some point this year, but Amazon isn’t one to retrench due to a high-profile product failure.

Economy on a healthy road as August comes to a close

Consumers were spending on big items, such as cars in July, thanks to increases in wages and salaries. The healthy economic trend is predicted to continue.

Big Lots beats financial projections, shareholders rewarded

Discount retailer Big Lots beat earnings projections for the second quarter and is upping its full year outlook given the healthy fiscal activity.

MCX adds more digital couponing options to CurrentC

MCX said Inmar will leverage its extensive manufacturer relationships, digital coupon technologies and promotional expertise to provide MCX with content, offer management services, and processing and settlement products.

RadioShack gift card court battle nears resolution with $40M settlement

Defunct retailer agrees to plan to refund a good number of consumers holding valueless cards.

Amazon debuts daily delivery service in its own backyard

One-hour service via Prime Now is $7.99, two-hour delivery is free.

Video highlights of CONNECT Mobile Innovation Summit

This video highlights reel of the CONNECT Mobile Innovation Summit reveals opportunities for enterprises to leverage mobile and digital channel in everything — from building out a brand to boosting sales and enhancing customer experience and engagement.

Abercrombie & Fitch: We're working hard to boost shopper experience

Despite not meeting analysts' earnings expectations the brand remains intent on boosting customer experience in next quarter.

Walgreens taps healthcare provider to run new clinics, boost customer communication capabilities

Walgreens takes outsourcing approach to boost medical clinic patient engagement.

Oracle buying up Maxymiser to drive mobile experience forward

Oracle is acquiring cloud-based software maker Maxymiser in its quest to optimize web and mobile customer experience.

Dickey’s Barbecue selling products in grocery stores

Dickey’s Barbecue Pit is selling its signature buttery rolls in 180 Jewel-Osco grocery stores throughout the Chicagoland area.

Abercrombie & Fitch creates new team to drive brand improvement

New brand leadership strategy will be a significant contribution to brand progress, say company leaders.

REI taps in-house tech chief to serve as first-ever CIO

The move illustrates how technology is playing a bigger role in customer experience solutions and business operations.

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