Study says 'neutral' online reviews are anything but neutral

Although businesses have recognized the value of online reviews for monitoring consumer interests, social media monitoring tools only track positive and negative sentiments, while overlooking the large amount of neutral reviews, which comprise about 50 percent of online reviews.

Brick and mortar retail sees 59 percent revenue growth in Q2

MarketLive has announced the results of its Performance Index report for Q2 of 2014. The index report signaled a strong retail economy with across-the-board, year-over-year increases in traffic, revenue, conversion, add-to-cart and average order sizes, according to the company.

BitPay announces free-of-charge bitcoin processing for merchants

Digital currency firm BitPay has announced a new pricing plan which offers basic payment processing free-of-charge, forever.

Mobile ad engagement doubles

Nearly 50 percent of mobile shoppers say mobile ads are informative/helpful, up 113 percent from 22 percent in 2013.

First Data to acquire gift card platform Gyft

First Data has announced the acquisition of Gyft Inc., a digital platform that enables consumers to buy, send, manage and redeem gift cards using mobile devices. Financial terms of the deal were not disclosed.

Marquee software optimizes online product descriptions

According to the company, Marquee automatically and consistently sharpens the relevance of product descriptions across web, mobile and tablet platforms.

Uniqlo to open flagship store in Chicago

Global clothing retailer Uniqlo has announced it will open a flagship store in the Chicago market in the fall of 2015.

MarketLive integrates login and pay with Amazon

E-commerce platform MarketLive has announced a strategic agreement with Amazon Payments, offering the ability for MarketLive merchants to help streamline the login and checkout process and increase conversion numbers. According to the companies, the integration of Login and Pay with...

Most parents say back-to-school spending will increase this year

A majority of parents plan to spend more on their children's back-to-school shopping this year, driven by rising costs or necessity rather than greater spending power, according to a survey released by Accenture.

Lord & Taylor deploying beacons in North American stores

HBC Department Store Group today announced it is deploying the Swirl in-store beacon marketing platform to deliver digital experiences to consumers' smartphones while they shop in the company's department stores in Canada and the U.S.

Fujitsu, OnCue offer in-aisle point-of-information systems

Fujitsu has announced an international distribution and license agreement with OnCue Technologies, a developer of in-aisle point-of-information solutions that are designed to enhance the consumer shopping experience. Through this relationship, Fujitsu will resell OnCue Technologies' InfoCue and Expert OnCue mini...

Survey says in-store is the preferred method for back-to-school shopping

Omnichannel is very important as 73 percent of consumers will research online, but buy in-store.

Worldwide e-commerce sales to increase nearly 20 percent in 2014

Business-to-consumer e-commerce sales worldwide will reach $1.47 trillion in 2014 according to new figures from eMarketer, increasing nearly 20 percent over 2013.

Cambridge shopping center adds 'virtual assistant'

The Grafton Shopping Centre in Cambridge says it is ready to dazzle shoppers with a "virtual" employee who greets customers when they enter.

Visa launches new tools to secure payments from Internet-connected devices and wearables

Visa Inc. today announced the creation of Visa Digital Solutions, what the card company said is a comprehensive suite of offerings that facilitate secure payments across a broad range of Internet-connected devices and wearables. Visa in the press release cited...

Target app uses image recognition to speed mobile purchases

Earlier this week, Target unveiled its new iOS app "In a Snap," which lets users scan images of products in an advertisement and either purchase them or save them for later.

NRF revises annual economic forecast, expects stronger second half of year

The National Retail Federation has lowered its retail sales forecast for 2014 because of slow growth recorded during the first half of the year, but said sales are expected to grow significantly faster over the next five months. NRF forecasted...

Search marketing tops online retail customer acquisition tactics

Despite the arsenal of digital marketing tactics now at every retailer’s fingertips, one customer acquisition tactic still stands above the rest: paid search programs. According to the 2014 Shop.org/Forrester Research Inc.

Report says delivery will make or break holiday shopping this year

After a holiday season marred by lackluster order fulfillment and dissatisfied consumers, a new report from CFI Group and eBay Enterprise urges retailers to enhance fulfillment practices early to avoid losing customers, and revenue, this holiday season. Among its findings,...

The latest payment breach victim may be Goodwill Industries

Brian Krebs, the noted security blogger whose recent claim to fame was breaking the news of the Target breach, reports in his blog that banks are reporting a series of breaches at Goodwill stores across the country. Goodwill Industries International operates 165 thrift stores in the U.S. and Canada.

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