MasterCard grocery app puts ordering right in the kitchen

The Groceries by MasterCard shopping app, integrated in the Samsung Family Hub refrigerator, lets consumers buy food from online FreshDirect and Shop Right right in the kitchen. The app signifies MasterCard's move into the smart home market and expands on...

Discover taps FIME for terminal certification

Discover is engaging payment consultancy FIME to provide approval services for terminal end-to-end certification of its Discover Network and Diners Club international acceptance system using D-Payment Application Specifications. The services allow acquirers to integrate new EMV chip terminals into Discover...

Aeropostale files Chapter 11, closing 113 U.S. stores

Teen clothing retailer Aeropostale has filed for Chapter 11 bankruptcy and plans to support ongoing business with a $160 million loan. The retailer, according to a Reuters report, has liabilities of $100 million to $500 million and will be closing 113 U.S. stores and 41 Canada locations.

Report: Customer attrition not a big concern for retailers, banks

The looming risk of losing customers isn't driving retailers and banks into action to stall such a trend, as just four in 10 are working to boost customer experience. A new Ovum/ACI Worldwide survey reveals nearly 80 percent of retailers,...

Latin America retailers embracing tech to drive customer experience

The evolving Latin America retail segment is embracing technology to spur sales and customer loyalty, with two thirds of retailers assessing shopper data to boost the in-store experience, reveals a new report. The latest strategies involve increasing speed and efficiency,...

Sporting goods retailer assets to hit auction, store closings loom

Sports Authority is on its last leg of retail as it decided to sell off assets following a failure to reorganize under a bankruptcy action. The company is pursuing a sale, according to Forbes, as it moves to sell assets at auction May 16. The retailer will likely shutter all of its 450 stores.

Clothing sales a bright retail sales spot in Australia

While retail activity in Australia, overall, isn't breaking any records, apparently consumer demand for clothing is getting big attention, especially children's clothing. A recent MasterCard SpendingPulse report notes that while Australia's retail growth is "very modest," given the 3.4 percent...

Princely retail experience remains strong at Minnesota home furnishings shop

Minnesota retail storefront also a shrine to the man called Prince.

Sears Canada reinvention brings leadership, IT overhaul

Sears Canada is revamping its leadership ranks, deploying new technology and driving a cultural change in the quest to drive sales, profits and consumer loyalty. Its new executive chairman believes it's not too late for the company to reverse its...

Amazon expands university pickup strategy

University of Connecticut students and faculty now have their own Amazon pickup location, the first in the state. The 4,000-square-foot pickup site at 40 Wilbur Cross Way in Storrs Center will open this summer. "We are excited to bring an...

Got an innovative retail idea? Walmart wants to hear about it

Innovators aiming to reshape and reinvent retail experience have an opportunity to pitch ideas and technologies to the world's biggest retailer. Walmart is holding a Technology Innovation Open Call in October.

US Bank launches loyalty app pilot

U.S. Bank has launched Deal Local, a mobile app designed to help local businesses attract new customers and build loyalty with existing customers through deals and rewards, according to a press release. Retailers in Lawrence, Kansas, now have exclusive access...

Foxtel hires on new customer service, retail leader

Mark Buckman, former managing director at Telstra and Commonwealth Bank CMO, has been tapped as Foxtel's new leader for customer and retail strategy. His official title is managing director and he begins the job in June. The position involves, sales, marketing and customer service.

Amazon expands Prime Now restaurant delivery

San Francisco diners seeking a meal can now access a new restaurant delivery service launched by Amazon via its Prime Now program. For a limited time it will be free one-hour delivery from local restaurants including Big Chef Tom's Belly...

MTN South Africa hires on customer experience leader

Isabella Naidoo is the new chief customer experience officer at MTN South Africa. Naidoo steps into the role previously held by Eddie Moyce, who resigned from the position, according to a Tech Central report. The report noted the new leadership...

Former Target CEO takes Radio Shack helm

RadioShack has a new CEO, its third leader in the first half of this year. Dene Rogers, who previously served as CEO of Sears Canada and for Target Australia, is replacing interim CEO and CFO Gordon Briscoe.

Mother's Day shoppers are mostly moms, reveals new study

Retailers aiming to capitalize on the Mother's Day sales event should know one thing upfront: nearly half the gift shoppers will be moms themselves. New Ebates research reveals spending will be up from 2015, with 30 percent of consumers expecting...

Barneys goes personal and to the cloud to boost customer engagement

Barneys New York is using a new personalization technology to boost customer experience at its new flagship Manhattan location. It's deployed RichRelevance's Cloud and ibeacon technology to enhance digital store aspects, according to an announcement. "The customer experience in this...

Surf merchandise retailer develops own store scent, custom sound

Few retailers boast their own scent and the short list now includes surf clothes and merchandise retailer Billabong. It tapped Mood Media and ScentAir to craft a custom scent for the flagship stores as well as a custom sound. The...

Mother's Day should prove lucrative for clothing retailers, eateries

A new study reveals clothing will be a popular choice for Mother's Day shoppers, as well as a special meal, and spending is expected to be up six percent this year. The Brand Keys' Mother’s Day survey predicts 88 percent...

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