Search marketing tops online retail customer acquisition tactics

Despite the arsenal of digital marketing tactics now at every retailer’s fingertips, one customer acquisition tactic still stands above the rest: paid search programs. According to the 2014 Shop.org/Forrester Research Inc.

Report says delivery will make or break holiday shopping this year

After a holiday season marred by lackluster order fulfillment and dissatisfied consumers, a new report from CFI Group and eBay Enterprise urges retailers to enhance fulfillment practices early to avoid losing customers, and revenue, this holiday season. Among its findings,...

The latest payment breach victim may be Goodwill Industries

Brian Krebs, the noted security blogger whose recent claim to fame was breaking the news of the Target breach, reports in his blog that banks are reporting a series of breaches at Goodwill stores across the country. Goodwill Industries International operates 165 thrift stores in the U.S. and Canada.

Amazon sneakily introduces barebones mobile wallet app

Amazon Wallet appeared on the Amazon Appstore and Google Play store late last week, but a number of Android fan blogs are just noticing it exists. Amazon's new app, which is a beta version, does not support mobile payments, but...

Canadian shopping site SHOP.CA launches mobile app

SHOP.CA, a site offering daily sales events for Canadian shoppers, has announced its first mobile app for iPhone and Android devices. According to the company, the new app will feature the same exclusive daily sales on products from 27 categories...

Retail websites are loading 49 percent slower than last year

Software firm Radware has announced the release of its latest quarterly study titled "State of the Union: Ecommerce Page Speed & Web Performance, Summer 2014." According to the company, of the top 100 retail websites, the median page has grown...

Globally 3 in 10 consumers don't trust retailers with securing their data

A global fraud study of more than 6,100 consumers across 20 countries has revealed distrust among global consumers in retailers to protect their data. The new study, "Global Consumers: Concerned and Willing to Engage in the Battle Against Fraud," is...

Fashion retailer Zara adds RFID-based inventory intelligence

Tyco Retail Solutions announced that Inditex Group, one of the world’s largest fashion retailers, has awarded Tyco a chain-wide contract for RFID-based inventory intelligence. The Tyco solution is currently deployed in 700 Zara stores across 22 countries, the companies said...

Harris Poll names the best grocery store brands in the U.S.

The 2014 Harris Poll EquiTrend (EQ) study, which measures brand equity for more than 1,500 brands across 170 categories, finds traditional grocery store brands rank highest overall in three of the four regions surveyed. According to the company, the EQ...

ACI Worldwide to acquire Retail Decisions to boost CNP fraud prevention

ACI Worldwide, a global provider of electronic payment and banking products, and Retail Decisions (ReD), a fraud prevention company, today announced that they have entered into a definitive transaction agreement, according to a press release. Under the terms of the...

Facebook is testing a "buy" button

Facebook announced in a blog post this week that it is testing "a new feature to help businesses drive sales through Facebook in News Feed and on Pages." In other words, the social networking giant is adding a "buy" button....

Survey: iOS dominates mobile commerce with 11.6M iPhone users making at least one purchase a month

Sixty-six percent of iPhone users are making purchases via mobile sites at least once a month, compared to only 47 percent of those with an Android smartphone. iPhone owners are also the most frequent shoppers, with 1 in 10 making a purchase using their mobile every single day.

Electronics, school supplies drive increased back-to-school, college spending

Millennials will spend $913 million of their own money on school items this year.

Skin care brand applies digital signage for in-store experience

Skin care brand Dermalogica recently opend its second and third concept stores featuring face-mapping skin analysis, skin bar and micro-zone skin treatments in South Africa, and has deployed digital signage to help communicate the brand experience to customers.

Vibes introduces personalized push messaging for brands

Mobile marketing firm Vibes has announced the release of personalized Push Messaging, integrated with Catapult, its mobile relationship management platform for brands.

Lower money anxiety pushes retail sales higher in June

Retail sales excluding automobiles rose 0.4 percent reflecting a decrease in the level of money anxiety among consumers.

NRF applauds introduction of the Marketplace and Internet Tax Freedom Act

The National Retail Federation has issued a statement from Senior Vice President for Government Relations David French on the introduction of The Marketplace and Internet Tax Freedom Act, which was introduced by Senators Michael Enzi, Richard Durbin, Lamar Alexander, Heidi Heitkamp, Susan Collins and Mark Pryor.

Visa introduces Visa Checkout to replace V.me

Visa today announced the launch of Visa Checkout, a payment service that replaces V.me and enables consumers throughout the United States, Canada and Australia to pay for goods online, on any device, in just a few clicks, according to a...

Columbia Business School releases study on mobile ad effectiveness

Brands spent $8.4 billion on mobile advertising in 2013, and that number is expected to quadruple to $36 billion by 2017, according to eMarketer. But do mobile display ads actually work? Researchers at Columbia Business School have found that, despite...

First Data introduces Perka mobile loyalty solution for SMB merchants

First Data Corporation has announced the commercial integration of its Perka Mobile Loyalty Solution. Its apps are now available through First Data distribution systems, according to the company. Perka is a cloud-based customer loyalty solution that connects businesses to their customers using location-based apps and mobile phones.

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