Amazon quietly rolls out Kindle vending kiosks

Jan. 10, 2014

It appears the king of e-commerce is experimenting with physical retail. According to an article on GeekWire, an Amazon-branded Kindle vending kiosk has been spotted in the McCarran International Airport in Las Vegas.

The Kindle kiosk, which was created by Zoom Systems, sells items such as the $379 Kindle Fire HDX, a $20 Kindle PowerFast adapter, and an assortment of Kindle e-readers and covers. According to the article, the kiosk seemed to still have a few kinks:

At different times during the process of buying the Kindle power adapter, interface was unresponsive for 10 seconds or more. We were able to work through the sluggishness, and after completing the purchase with our credit card, the adapter slid neatly into the bin at the bottom of the machine. The on-screen dialog explained how the item could be returned using the company's online system.

However, the kiosk didn't allow us to link the purchase to an existing Amazon account, which would seem to be an obvious feature for Amazon to add in the future.

In an email to GeekWire, an Amazon spokesperson said the company has made the kiosks available at a variety of locations, including events, malls and airports.

Read more about vending kiosks.


Topics: Automated Retail / Vending , Kiosks / Self-Service , Online Retailing

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