Technology solutions that increase customer service, customer loyalty and store efficiency are more important than ever and are increasingly within reach of independent grocery stores seeking to compete with larger chains, a point NCR Corporation is showcasing at the Unified Grocers 90th Annual Expo June 20 and 21 at the Long Beach Convention Center in Long Beach, Calif.
"Independent grocers realize that technology can dramatically improve customer service, store management and the overall bottom line; these grocers also realize that shoppers are seeking stores that offer more efficient, converged retail solutions and experiences," said Tammy Sterling, NCR marketing director, retail channels. "At this expo, we'll be showing owners and managers the value NCR solutions provide and how, through our channel partners and leasing programs, more of this technology is now affordably available."
The company unveiled its grocery software suite, including NCR Advanced Checkout Solution (ACS) for independent retailers, NCR Advanced Back Office (ABO) and NCR Advanced Marketing Solution (AMS).
NCR ACS for independent retailers is a feature-rich point of sale application designed specifically for the independent grocer. NCR ABO works seamlessly with ACS and is a full-function back-office software application designed to help independent grocers quickly maximize productivity, manage inventory and mange prices. The software is designed to be easy to learn, easy to use and easy to manage, according to the company.
NCR AMS will soon be debuting as a software as a service (SaaS) model, and the first integration will be with NCR ACS for independent grocers. AMS delivers on NCR's c-tailing vision by coordinating consistent, enterprise-level promotions executed in real-time across the retailer's available channels. Using AMS, retailers can create targeted, multichannel offers to drive customer loyalty and respond to competitive pressures.