Sleep Train implements cloud-based analytics tool

Jan. 21, 2014

Software provider Manthan Systems announced today that Sleep Train Inc. has gone live with ARC Merchandise Analytics, its cloud-based advanced analytics solution including support for merchandising, marketing, stores and the executive team.

With more than 1,400 employees, Sleep Train is the No. 1 mattress retailer on the West Coast of the U.S., operating more than 280 stores under the banners Sleep Train Mattress Centers, Sleep Country USA, Got Sleep? and Mattress Discounters, according to the announcement.

Sleep Train said it has implemented Manthan's ARC Merchandise Analytics application to deliver real-time dashboards and analytical views to its employee base from the corporate office to store associates. The solution comes with hundreds of pre-built, retail-specific KPIs, dashboards, reports and alerts, along with thousands of retail best practices metrics, measures and dimensions out-of-the-box.

"We set out to select a flexible and scalable BI platform to meet our long-term growth objectives that could be deployed quickly, meeting our immediate analytics and reporting requirements," Marc Tseu, VP of IT at Sleep Train, said in the announcement. "Manthan delivered on this with their proven implementation methodology for a truly retail-specific advanced analytics solution that will help Sleep Train transform its information into intelligent and actionable data."

Read more about retail technology.

Topics: Customer Experience , Omnichannel / Multichannel , Technology

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