A recent study reveals the furor over showrooming may be all for naught. According to the 2nd Annual U.S. Mobile Path-to-Purchase Study released today by xAd and Telmetrics and conducted by Nielsen …

Pricer, a provider of electronic shelf labels (ESL) for retailers, has launched SmartTAG, its new generation of ESL products. Pricer's SmartTAGs enable retailers to add more information to labels …

Two years after conquering Jeopardy, IBM's Watson is setting its sights on customer engagement. IBM today unveiled its IBM Watson Engagement Advisor, a cognitive computing assistant that learns …

During this week's Momentum 2013 conference in Las Vegas, Manhattan Associates announced the release of its Store Inventory Fulfillment solution, which it says transforms store locations into …

Detailed research from the Urban Land Institute reveals that Millennials prefer shopping in brick-and-mortar stores. Surprisingly, the brands Millennials love best include JCPenney, Target, Walmart …

The Hellman's mayonnaise brand took an innovative approach to product awareness with its recent high-tech supermarket campaign in Brazil — one that resulted in almost a 70 percent increase in …

RadioShack landed a five-year contract with the National Association of College Stores to install its own label-branded fixtures and popular merchandise in campus bookstores. According to dallasnews …

Touchrate, an Orlando, Fla.-based company specializing in interactive touchscreen technology, announced its solutions recently went live for clients such as MetLife Insurance, Pacific Bicycle and …

Manthan Systems, providers of business intelligence solutions for retailers, announced recently it's successful implementation of the ARC Customer Analytics and at TANGS, a fashion lifestyle retailer …

The Customer Experience Professionals Association (CXPA), an international non-profit organization, announced that it will launch a Certification Program for customer experience professionals in 2013 …

Contingent Network Services announced recently its completion of a strategic IT project to deploy new in-store technology to Finish Line stores. The retailer of athletic shoes, apparel and …

HighJump Software, a global provider of supply chain management software, announced today that the Florida-based apparel and home merchandise retailer Bealls Inc. has selected its cloud-based …

Mobile point of sale and wallet provider Square has said no to guns. According to CNN Money, the company has updated its terms of service and banned any retailer that sells "firearms, firearm parts …

RichRelevance, the company behind personalized online product recommendations for clients including Walmart, Sears and Target, announced it has acquired Avail, a European provider of online …

Following a report on CBS 11 in Dallas (and subsequent reporting through other websites) that Nordstrom was tracking shoppers' activity via smartphone data, the company announced that it has ended …

With the growing popularity of mobile, social and e-commerce, traditional brick-and-mortar retailers are turning to the cloud to optimize the in-store experience, according to an article on wired.com …

The Nestlé Nespresso boutique in Munich, Germany, is testing an RFID-based self-checkout kiosk by French manufacturer IER. The Expedited Self Payment kiosk is being targeted at smaller …

The market research firm Trendsource released results of its Mother's Day buying intentions study, revealing that shoppers prefer the in-store experience for buying that special gift for mom. Despite …

A recent post on guardian.co.uk lists five retail technology trends that "just might help you create a standout customer experience." A condensed version of the list is as follows: Brand journalism …

It's not just hype. Small businesses have taken to mobile point of sale and are adopting the technology in increasing numbers. This is according to a new study from Constant Contact. The company …