Features, News & Blogs
Merkle, an independent customer relationship-marketing agency, announced the release of its new retail database-marketing suite. Merkle's Retail Marketing Suite (RMS) includes both off-the-shelf and customizable customer relationship marketing …
Often times, as I cash in my CVS Extra Bucks or Nordstrom Notes, I wonder how much these loyalty programs cost retailers. For some, I imagine they are a valuable loss leader. And done well, a good number should cross over into profitability. So I …
Looks like last year's fine-tuning of Best Buy's Reward Zone loyalty plan is paying off for the retailer, but time will tell if it is delivering for members. In a second-quarter earnings call Sept. 14, Best Buy Chief Financial Officer James …
Unbendable Customer Experience Rule #2 Unbendable Customer Experience Rule #2 Make sure that what you do best−is what your customers want most.
Generosity: noun~ Willingness to give or share; unselfishness All successful relationships are underpinned by generosity. The willingness to give or share without expectation of repayment is central to healthy, human interaction. It doesn't matter …
I had coffee recently with a friend who works in the mobile technology sector. We were talking about how much progress had taken place in the mobile industry in the last 6 months, when he made a comment that really struck me. He said "Six months is …
According to a new consumer survey by the Nielsen research firm on "Awareness and Effectiveness of Digital Display Screens Installed In Grocery Stores," digital out-of-home media (DOOH) increases sales at the point of sale. Four out of …
The Digital Signage Show: Inside Target's digital signage networkChris Borek of Target's interactive media team revealed some success factors of the company's Channel Red in-store digital media network yesterday at The Digital Signage Show in New York City. The presentation was part of a panel session called "…
Premier Retail Networks, Inc. (PRN) and Rouxbe Video Technologies Inc., an online cooking school, announced an agreement to present customized cooking programming produced in HD by Rouxbe for display on PRN's Checkout TV network and TV Wall network …
Webinar reveals key future trends for digital signageOn Tuesday, more than 300 people logged in to a webinar to hear results and analysis from the Digital Signage Association's 2010 Digital Signage Future Trends Report. The report is the results of surveys from more than 1,200 participants, along with …
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