 | On the Top Tour, it was much harder to find what was going right than what was going wrong. So many basic rules of retailing were being violated, it was easy to see how customers feel they're in a sea of sameness. Takeaway: Don't let up. Retail has … |
 | Generosity: noun~ Willingness to give or share; unselfishness All successful relationships are underpinned by generosity. The willingness to give or share without expectation of repayment is central to healthy, human interaction. It doesn't matter … |
 | A few weeks ago, a colleague of mine James Bickers, Senior Editor here at Retail Customer Experience, shared a story that I thought was particularly good. "Just down the road from my house is a great, locally owned, independent comic book shop that … |
| Magnetic 3D, a global provider of autostereoscopic "glasses-free" 3-D displays and digital signage solutions, today announced that it has been selected by Ogilvy to represent glasses-free 3-D display technology in their Digital Lab in New York … | |
| More than half (51 percent) of shoppers in the United States seek out in-store kiosks for access to the retailer's website, according to a recent survey from Cisco's Internet Business Solutions Group (IBSG). Among U.S. respondents, 42 percent also … | |
| NCR Corp. recently announced that Century 21, a discount designer department store chain, will expand its use of digital signage to stores throughout the metropolitan New York area, including its flagship location in lower Manhattan. As part of its … | |
| Employees in Teamwork Retail stores are using iPads to ring up purchases and look up product info on the retail floor, Not only is the store's inventory a couple of taps away but Teamwork on the iPad can also add a new customer, give a discount, and … | |
 | ViGix showed its small-footprint kiosk capable of dispensing products such as watches and pre-paid gift cards. "What we have here is the world's smallest, and what we believe the only, vending kiosk," Ross Elkin vice president of sales & … |
| According to AV Interactive, Sportswear and footwear store Footlocker has deployed a Lumacoustics-designed and -developed 32-inch touchscreen digital sign that allows shoppers to design and customize their own New Era baseball caps while in the … | |
 | New technology now allows shoppers to skip fitting rooms and cosmetics counters, and instead virtually see how they look in specific outfits and makeup via in-store kiosks, mobile phones or tablets. Although other companies have previously launched … |
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Reducing Abandoned Shopping Carts with Live Help
Click-to-chat and click-to-call options can help retailers turn shoppers into buyers.Type: Mini-GuideSponsored by: ATG -
An Introduction to Smart Retailing
Technology can create new ways to engage customers with intelligent means to manage, monitor and measure interactions.Type: White PaperSponsored by: Nanonation -
Pfaltzgraff Company retail kiosk
Livewire implemented a hybrid online kiosk application that leveraged Pfaltzgraff's existing e-commerce Web site to provide virtual inventory ordering capability to customers and salespeople in the …Type: Case StudySponsored by: Livewire -
ADFLOW & LG Case Study - TELUS Lift & Touch Zone
TELUS Mobility is enhancing the shopping experience with interactive technologies at the point of sale, thanks to LG and ADFLOW.Type: Case StudySponsored by: ADFLOW Networks -
Price Checkers and Digital Signage Can Provide Data to Customers
Price checking scanners and digital signage can be integrated to allow retailers to enhance marketing and offer convenience for customers, leading to increased ROI.Type: White PaperSource: RetailCustomerExperience.com
