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Commentary: Lessons learned from mystery shopping
Mystery shopping has helped c-stores protect their bottom lines by ensuring attentiveness to the shopper.
| VeriFone Systems Inc. today announced the acquisition of LIFT Retail Marketing Technology Inc., the provider of a digital marketing system designed to increase sales for convenience stores. Financial terms were not disclosed. LIFT Retail, based in … | |
| Mars Chocolate North America recently conducted a study in partnership with a national c-store retailer, hoping to understand the way consumers make purchase decisions. The "C-Store Discovery Project: Path to Purchase Study" (P2P Study) examines … | |
| Convenience stores might not top the average person's list of marvelous technological achievements, but as The History Channel's "Modern Marvels" makes clear in a recent episode on the convenience store phenomenon, there is much more to America's go … | |
| Convenience store cashiers may not remember their customers by name or recall their favorite soft drinks, but fuel dispensers soon will — thanks to the enhancements announced today by merchandising provider Gilbarco Veeder-Root. According to a … | |
| Gilbarco Veeder-Root announced it has certified up-selling technology from LIFT Retail Marketing Technology Inc. for use with the Passport point of sale system. According to the company, the integrated solution increases in-store sales and minimizes … | |
 | That value isn't necessarily derived from lower prices — though, of course, price is a strong loyalty motivator for consumers. As a giant retail leader that can compete on price better than any company thanks in large part to its economies of … |
 | The most recent 2011 Store Openings list (a list obtained from credible published sources available to the general public, updated 3/24/11) reveals that store unit expansion is aligned to consumer desire for better pricing and better quality of life … |
| Panphonics, a provider of directional audio speakers, today announced that it has developed new audio systems for the direct delivery of messages in retail environments. According to the company's press release, recent findings from Panphonics … | |
| CBX, a strategic branding and retail design consultancy, announced that its retail division has been retained by Cadena Comercial OXXO, North America's largest operator of convenience stores, to assist with an expansion of its foodservice offer … | |
| Zawya, Dubai's newest supermarket and convenience-store chain, has implemented Oracle Applications to support its growing business in the United Arab Emirates. The retailer is using the Oracle applications to ensure high levels of customer service … | |
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The Benefits of Outsourcing ADA Compliance
Using an ATM provider can minimize the potential for lawsuits and save time and money.Type: White PaperSponsored by: National Cash Systems -
Implementing Retail Workforce Management: An Insider’s Secrets
The secret to rapidly realizing the full potential of a workforce management solution lies in how well it's implemented. While a number of retailers are flocking to best-in-class workforce management …Type: White PaperSponsored by: Kronos Incorporated -
Self-Service at Supermarkets and Grocery Stores
For shoppers, a trip to the grocery or supermarket is often logistically challenging. Self-service technology can help them make the most of their weekly trip.Type: GuideSource: SelfServiceWorld.com -
Transaction Equipment Corp. Warehouses Speed Customer Service
Split First ATM needed a way to deploy ATMs to its clients quickly, but normal delivery time was five to seven business days. Transaction Equipment Corp. stocked a warehouse to meet Split First ATM's …Type: Case StudySource: ATMmarketplace.com -
2011 Retail Customer Experience Top 100
Discover the companies, issues and trend that are impacting retail in 2011.Type: GuideSource: RetailCustomerExperience.com
