| Retail's latest trends were discussed this week at the Bloomberg Next Big Thing Summit in Half Moon Bay, Calif., and smartphones and kiosks were the talk of the event, according to an article on mercurynews.com. Experts say kiosks are replacing … | |
| LOUISVILLE, KY — Executives from Sony and Sprint will present strategies for turning showrooming into a blessing rather than a curse in an afternoon session at the fourth annual Retail Customer Experience Executive Summit, August 13-14 in San … | |
 | To discuss why the retail customer experience matters, even when your customers are locked into buying from you, we need to back up a step or two: When you're a retailer, there are two possible commercial relationships you can have with your … |
 | With today's consumers looking for more out of their retail experiences and actively seeking out opportunities to build relationships with the brands that matter to them, the best retailers appreciate the importance of delivering exceptional … |
 | This article was written by retail educator Dr. Chris Petersen, who will be leading a session at this year's Retail Customer Experience Executive Summit. You can get up-close access to Chris and all of our educators in this intense day-and-a-half … |
 | People have been trying to figure out how to keep up with technology for decades. That challenge becomes even more daunting when you consider the advent of mobile. Noah Glass, founder of OLO online/mobile ordering, said mobile is the fastest growing … |
| Personalized automation may be the ticket to winning the wallets of global consumers, according to the Cisco Customer Experience Report released today. The global report examined the impact of automation, self-service and omnichannel shopping … | |
| ShopperTrak, a company specializing in the analysis of retail foot traffic, announced today the acquisition of RapidBlue Solutions Oy, a European provider of retail data and analytics. RapidBlue uses radio frequency technology to collect shopper … | |
 | What are you doing about big data? That is a question making the rounds with retailers today. Or turned around it's, "What am I supposed to do about big data?" The problem with these questions is that they miss the point entirely. In fact, the whole … |
 | This article was written by retail educator Dr. Chris Petersen, who will be leading a session at this year's Retail Customer Experience Executive Summit. You can get up-close access to Chris and all of our educators in this intense day-and-a-half … |
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Cross-Channel Marketing for Retailers
With the advent of the digital age, retailers have an array of new channels for marketing their businesses, but it can be a challenge to make those channels work together.Type: White PaperSponsored by: Nanonation -
Disney Institute Leads Charge in Rebirth for 123 Pick'n Pay Stores
Pick'n Pay internal innovations are driving growth. Those internal innovations, are the emotionally inspiring part of the story that has given rise to the enormous success of the stores, beginning …Type: Case StudySponsored by: Disney Institute -
Separating myth from reality: The Facts About Card-linked Incentives
Consumers are making buying decisions under an unprecedented barrage of offers from brands—discounts, coupons, buy-one-get-ones, anything and everything that brands hope will drive purchases …Type: White PaperSponsored by: FreeMonee -
Epic Retail Fails of 2011 [Infographic]
It's been a rough couple of years for retail, but it's been especially bad for some. Here are seven particularly startling "retail fails" from the past year. Which ones did we miss …Type: InfographicSponsored by: RetailCustomerExperience.com -
In-Queue Merchandising - Transform your Retail Checkout Line
Transform the waiting-line experience. Merchandising in the queue can transform wasted, idle space into profit-generating, customer satisfying space.Type: BrochureSponsored by: Lavi Industries
