Features, News & Blogs
The saying goes that you've got to crack a few eggs to make an omelet, but this year coloring a dozen eggs may crack your budget. The price of eggs is at a historical high, thanks in particular to international demand, according to TheStreet.com. A …
A retailer's customer experience checklistBy Eric Feinberg Senior director of product strategy for ForeSee Merchandise? Check. Customers? Check. Customer-centric strategies? Now that's an item that's a little bit trickier to address. Although they may be harder to tick off in a simple box, …
Temkin Group has released new research, "Consumer Channel and Cross-Channel Benchmark, 2014." The report identifies which channels consumers prefer to use for a wide variety of interactions and also examines the frequency of common cross-channel …
A recent poll by marketing research firm GfK reveals that almost nine out of 10 (88 percent) U.S. consumers are at least "a little" concerned about the privacy of their personal data. One in three consumers also reports being directly impacted by …
When it comes to loyalty marketing, sometimes less really is moreLet's play a game. Ask your fellow executives to name (without looking) those perks that your customers perceive to be the top five benefits of your loyalty program. Next, have them list the rest of the benefits your program offers. Could they …
Warmer spring weather spurred continued consumer spending and activity this March. According to the National Retail Federation, March retail sales, which exclude automobiles, gas stations and restaurants, increased 0.8 percent adjusted month-to-…
First Data Corporation has released its First Data SpendTrend analysis for March 1, 2014, through March 31, 2014, compared to March 2, 2013, through April 1, 2013. SpendTrend tracks same-store point-of-sale data by credit, signature debit, PIN debit,…
How to ensure a symbiotic mobile marketing strategyBy Jack Philbin (Jack Philbin is cofounder/CEO of Vibes, a Chicago-based mobile marketing technology company, and chairman of the Mobile Marketing Association (MMA) North America. He is also a keynote speaker at the CONNECT 2014 Mobile Innovation …
Total retail sales in the U.S. topped $4.53 trillion in 2013, and e-commerce accounted for a significant portion of that growth, up 16.9 percent in 2013 — or nearly $40 billion — according to new figures from eMarketer. According to the …
According to NRF's new Easter Spending Survey conducted by Prosper Insights & Analytics, the average American celebrating the holiday will spend an average of $137.46 on apparel, food, candy, gifts and more, slightly less than the $145.13 spent …
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CONNECT 2014 Mobile Innovation Summit
Frank Mayer and Associates
CONNECT 2014 Mobile Innovation Summit