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Chinese sportswear company targets U.S. online shoppers
Li-Ning, China's No. 1 domestic sportswear company, is targeting Americans with a new e-commerce site.February 9, 2012
 | The recent launch of Amazon's price check app was greeted with everything from retailer outrage to government sabre rattling! Some even called it evil! Really? An app...evil? In case you missed it, to commemorate the launch of the app, Amazon … |
 | It doesn't seem like all that many years ago when Amazon.com was touting itself as the "world's biggest bookstore." I remember listening to its radio ads in the morning during my commute; who would've guessed then that it would come so far as to be … |
 | It's customary to look ahead at the retail trends that will shape 2012 and the buzz, profits and challenges to profitable retailing. Here then are the good, the bad, and the ugly that will keep bricks and mortar retailers from the smallest mom and … |
 | A new, free social media app launched today, Dec 1st, taking shopping-and-socializing to a new level in the digital world. The ShopWith.It app promises to be a fun, practical way for consumers to share products and ask for meaningful shopping advice … |
 | In addition to sushi and bonsai trees, we can thank the Japanese for QR codes, those black-and-white patterned squares that have become ubiquitous.They were created in the 1990s by a subsidiary of Toyota, to track cars as they moved down the … |
 | As I am a novice at this "blog thing," I went on a quick web safari to see how my maiden voyage with RCE measured up. On the journey, I discovered the rhythm of the waves in blogging — they come in fives. Evidently, everything retail and for … |
 | Last week I received an invitation to join Zappo's VIP loyalty program. Of course I knew it existed. I had heard that it was a model of customer service and smart CRM. But the last few times I shopped there I looked around a bit on the website to … |
| According to Dow Jones newswire today, PetSmart Inc. raised its third-quarter and full-year guidance, citing better-than-expected same-store sales growth. PetSmart has been reporting steady profit growth for over a year now, lately driven by demand … |
 | Facebook is adding a WANT button in addition to other interface changes. Knowing what shoppers want before they buy it is a big deal for everyone. It means more relevant delivery of ads (over time of course, none of this will happen overnight … |
 | I awoke this morning to a friendly, "personal" email from Reed Hastings, the co-founder and CEO of Netflix. "I messed up. I owe you an explanation," he says, before level-headedly explaining the rationale for a business move that is either madly … |
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Mobility in Retail
At this early stage in the smart mobile device revolution it is fair to ask some hard-nosed questions. After all, a great deal of time and money will likely be devoted to mobile platform projects in …Type: Case StudySponsored by: Starmount Systems -
Luxury Apparel Leader Empowers Sales Agents to Thrive, Gets Ready for Growth
In an effort to maximize sales agent performance and loyalty, boost customer satisfaction, and prepare the company for growth, The Worth Collection replaced all of its disparate business software …Type: Case StudySponsored by: Windows Embedded -
Building Multi-Channel Customer Satisfaction and Loyalty
Many retailers measure customer satisfaction based solely on the point of sale, but satisfaction and loyalty are often strongly cemented – and potentially damaged – by other stages of the …Type: Case StudySponsored by: CFI Group USA, LLC -
Five Benefits of NFC Deployment for Retailers
Supported by major credit card companies and retailers alike, near field communication is making its way as a top method of payment processing and advertising.Type: White PaperSponsored by: National Service Center -
Keeping Service Customers Satisfied in a Social Mobile World
This paper looks at service scenarios from the customer continuum where satisfaction research has resulted in meaningful improvements to customer experience. Service delivery bears closer scrutiny in …Type: White PaperSponsored by: Frank Mayer and Associates, Inc.
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Learn what the experts say about the benefits and challenges of multichannel retail integration. In this information-packed report, you'll find case studies, expert commentary, and a specific three-step approach to integrating your retail operation.
