| Multichannel message management platform provider ComQi has announced its the release of the latest version of its digital signage and media content management system, EnGage. Release 8.4 delivers to the end-user powerful real-time data integration … | |
| Swirl, a mobile marketing platform provider, today launched a program that is designed to attract and influence in-store shoppers with micro-targeted digital content and real-time, personalized offers delivered to consumers' smartphones while they … | |
| Pricer, a provider of electronic shelf labels (ESL) for retailers, has launched SmartTAG, its new generation of ESL products. Pricer's SmartTAGs enable retailers to add more information to labels including one-off promotional messages, stock … | |
| A recent study reveals the furor over showrooming may be all for naught. According to the 2nd Annual U.S. Mobile Path-to-Purchase Study released today by xAd and Telmetrics and conducted by Nielsen, showrooming is not prevalent, with 77 percent of … | |
 | By Chris Luo, VP of Marketing at FiveStars I recently ran my first half marathon, and as I reflected on the experience, I realized that the mindset needed for successful marathon running is very similar to the mindset you need to launch a successful … |
| During this week's Momentum 2013 conference in Las Vegas, Manhattan Associates announced the release of its Store Inventory Fulfillment solution, which it says transforms store locations into efficient omnichannel fulfillment centers. Store … | |
| Detailed research from the Urban Land Institute reveals that Millennials prefer shopping in brick-and-mortar stores. Surprisingly, the brands Millennials love best include JCPenney, Target, Walmart and Kohl's for trendy clothing, and Walmart, Target … | |
| Touchrate, an Orlando, Fla.-based company specializing in interactive touchscreen technology, announced its solutions recently went live for clients such as MetLife Insurance, Pacific Bicycle and AutoInsurance.com, as well as shoppers events and … | |
 | For those well-versed in industry lingo, omnichannel is a household word. By now brands already understand that consumers have multiple options for browsing, shopping and paying for what they want — so they get the idea of omnichannel and … |
 | To some retailers, the Marketplace Fairness Act is anything but. If enacted, the contentious piece of legislation, which gained Senate approval last week, will require Internet retailers earning more than $1 million in annual sales to collect sales … |
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Live Webinar: Content Analytics: Big Data Conquered, Customer Service Elevated
Content analytics is one of the hottest areas of interest pertaining to big data today. That's not surprising because companies that fully leverage unstructured data possess a true competitive …Type: WebinarSponsored by: IBM Corporation -
Keeping Service Customers Satisfied in a Social Mobile World
This paper looks at service scenarios from the customer continuum where satisfaction research has resulted in meaningful improvements to customer experience. Service delivery bears closer scrutiny in …Type: White PaperSponsored by: Frank Mayer and Associates, Inc. -
Maximizing the Customer Experience by Generating and Managing Simultaneous Customer Engagement
Omnichannel retailing is a term increasingly used to describe the maximization of the customer experience through the variety of communications technologies currently available. International Data …Type: White PaperSponsored by: Wireless Ronin Technologies -
The Convergence of the Connected Consumer and Omni-channel Retailing
The proliferation of smartphones and tablets means consumers are more connected than ever. Learn how to take advantage of new technologies to increase ROI.Type: GuideSponsored by: Frank Mayer and Associates, Inc. -
Building Multi-Channel Customer Satisfaction and Loyalty
Many retailers measure customer satisfaction based solely on the point of sale, but satisfaction and loyalty are often strongly cemented – and potentially damaged – by other stages of the …Type: Case StudySponsored by: CFI Group USA, LLC
Research Center Sponsored by:
The way people are shopping is changing, and it is up to retailers to integrate all of the available technologies. Making the brick-and-mortar experience as compelling or better than online shopping, however, can be daunting. In this guide, sponsored by Frank Mayer and Associates, learn best practices for the different tools available to retailers.
