Features, News & Blogs
The National Retail Federation today announced it will host its second Virtual Career Fair, designed to connect students and young professionals seeking entry-level careers and internships with leading retailers. Recruiters from companies including …
On Thursday, Feb. 20, Retail Customer Experience and PeopleMatter presented a live webinar, "Worth the Risk? How Hiring Assessments Can Catch Rising Employee Theft and Risky Candidates Before They Cost You." Hosted by screening expert Julie Moreland,…
Five ways to rev up your retail staffPerhaps the biggest challenge retailers face is finding good people to staff their stores. In today's environment, it's hard to find skilled people who are willing to work for the wages and during the hours that the sector demands. It doesn't help …
Years ago I had an incredibly talented retail associate working for me. He was smart, charming, a fast learner, and one of the best salespeople I ever met. There was, unfortunately, one major problem: he was lazy. He did only enough to get by. I …
Lowe's announced today it plans to hire approximately 25,000 seasonal employees at its stores in the United States during spring, the busiest time of year in the home improvement industry. Seasonal jobs available are focused on customer support and …
Five ways to get the best out of Generation Y employeesSince the arrival of Generation Y in the workforce, service-industry employers from restaurants to retail have tried to devise the secret formula to attract, engage and retain this youngest generation. Does Generation Y have unrealistic expectations …
On Thursday, Feb. 20 at 2 p.m. ET, Retail Customer Experience will host a live webinar, "Worth the Risk? How Hiring Assessments Can Catch Rising Employee Theft and Risky Candidates Before They Cost You." Sponsored by PeopleMatter, the webinar will …
The National Retail Federation today issued the following statements from NRF President and CEO Matthew Shay and Chief Economist Jack Kleinhenz on the December jobs report: "The nation's retailers continued to add to their payrolls in December even …
BBC reporter Adam Littler recently went undercover as a warehouse "picker" at online retailer Amazon. He brought with him a hidden camera, and set about documenting the often grueling job, which can involve walking upwards of 11 miles in a shift. …
The National Retail Federation issued the following statement from NRF president and CEO Matthew Shay and chief economist Jack Kleinhenz on the October jobs report: "The latest jobs report, which came in stronger than anticipated, provides some …
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Good help is harder than ever to find, and equally hard to keep. Managing your staff, keeping them trained and happy, and keeping them on the payroll — all of these are crucial to providing a great customer experience.

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