• Stock Up on Customer Engagement

  It might not be a miracle, but Macy's may reach a 34th milestone by Christmas. Shares of Macy's Inc. hit a two-year high today when the Cincinnati-based department store chain announced sales that …
  July 7, 2011 - Lisa Biank Fasig

• Mobile Retail Monday: Simon Malls

  Mobile Retail Monday is a weekly column on mobile apps by retail customer experience designer Mike Wittenstein. Each week, you'll get a test drive of a leading retail app including pictures of key …
  June 19, 2011

• Putting on the Charm: A Look at Charming Charlie

  Charming Charlie is becoming the darling of shopping malls as it expands the number of store units nationwide. The secret of Charming Charlie's success is its focus on delivering value to its …
  June 5, 2011 - Annamaria Turano

• Survey says 60 percent of factory outlet shoppers are "cross shoppers"

  Due to increased interest recently in the factory outlet segment of the industry, the International Council of Shopping Centers (ICSC) and Goldman Sachs (GS) have expanded their consumer tracking of …
  May 19, 2011

• PlaceWise expands Shoptopia launch to include Madison Marquette

  Madison Marquette is the next shopping center developer and operator to join Forest City Enterprises in the launch of the Shoptopia Network, PlaceWise Media has announced. The Shoptopia Network is …
  April 20, 2011

• Sony opens new concept store in Los Angeles

  Sony Electronics has announced the opening of the first newly branded Sony store in the U.S., which offers a new concept, design and customer experience. It will open its doors to the public April 1 …
  March 30, 2011

• Jones Lang LaSalle launches social media tool in retail sector

  Jones Lang LaSalle Retail, a leading retail service provider, has added live retailer social streams on the websites of the centers it manages. The new platform is search engine friendly and fully …
  March 20, 2011

• How Much is that Downy in the Window?

  Heard the one about the fabric softener and the sleepwalker? The punch line takes place in a department store. Such is a synopsis of Procter & Gamble's latest promotion of its Downy brand, an …
  January 26, 2011 - Lisa Biank Fasig

• Study: Shoppers in larger malls respond better to digital signage

  London — Shoppers respond better to digital advertising in larger malls because they are consistently happier and more engaged, according to the second wave of the digital malls study from …
  January 5, 2011

• How To Politely Say, "You Suck" to a Retailer

  It was Small Business Saturday and I was on a mission, I would venture out to holiday shop. With this caveat: I refused to buy anything if the help didn't say anything to me. I was looking for a …
  December 5, 2010 - Bob Phibbs

Education Kiosks

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NCR SelfServ™ 60

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Retail Chain Solutions

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NCR SelfServ™ Checkout

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NCR SelfServ™ 72

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Slabb Q Series Digital Signage

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Olea Metropolis Kiosk

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No Touch Solution

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NCR SelfServ™ Bill Payment

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Inventory Management & Asset Protection

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  Education Kiosks

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  NCR SelfServ™ 60

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  Retail Chain Solutions

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  NCR SelfServ™ Checkout