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Mobile: The new screen in a multiscreen world
A recent symposium in Dallas discussed ways to fit interactive and mobile technologies into the omnichannel equation.
 | To some retailers, the Marketplace Fairness Act is anything but. If enacted, the contentious piece of legislation, which gained Senate approval last week, will require Internet retailers earning more than $1 million in annual sales to collect sales … |
| RichRelevance, the company behind personalized online product recommendations for clients including Walmart, Sears and Target, announced it has acquired Avail, a European provider of online merchandising platforms. According to Venture Beat, the … | |
| HighJump Software, a global provider of supply chain management software, announced today that the Florida-based apparel and home merchandise retailer Bealls Inc. has selected its cloud-based warehouse management solution. With the system, Bealls … | |
 | As the number of smartphone-toting shoppers has increased, so too has the specter of showrooming. No retailer wants to think a competitor, especially a virtual retailer without the overhead of a brick-and-mortar location, has effectively set up shop … |
| With the growing popularity of mobile, social and e-commerce, traditional brick-and-mortar retailers are turning to the cloud to optimize the in-store experience, according to an article on wired.com. Cloud computing offers retailers a way to … | |
 | U.K. retailer Marks & Spencer has made a serious commitment to mobile payments. The company rolled out its contactless payments technology to 644 of its stores, and now boasts soaring numbers of weekly contactless transactions — a hint … |
| The market research firm Trendsource released results of its Mother's Day buying intentions study, revealing that shoppers prefer the in-store experience for buying that special gift for mom. Despite the recent showrooming trend, the Mother's Day … | |
| CrossView Inc., a provider of e-commerce solutions and services, today released the results of its 2013 Cross-Channel Readiness study. Out of a possible 295 points, the 80 retailers studied averaged a score of 192 over four touch points &mdash … | |
| In a move to gain ground against its Web rival Amazon, and to position itself as a bona fide technology company, Walmart is setting up a fleet of global technology centers, according to a blog on MarketWatch. In the past 18 months, Walmart built or … | |
| Researchers at the University of Arkansas revealed results of an in-depth study of "sequential" pricing of retail products in both online and brick-and-mortar businesses. The finding indicated that the ability to set prices based on real-time … | |
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Webinar - Mobile Retail: What Comes Next?
There's a lot of talk about and a lot of interest in mobile retailing, from scannable on-screen coupons to line-busting with checkout in the aisle. In this webinar, you'll learn about the state-of …Type: WebinarSponsored by: National Service Center -
Customer Experience Technology Buyer's Guide 2012
Smartphones, digital signage, kiosks and other technologies offer endless possibilities for enhancing the customer experience. The 2012 Customer Experience Technology Buyer's Guide will help you find …Type: Special ReportSponsored by: Reflect Systems -
Top 100 Retail Movers & Shakers: 2010
Discover the companies, people, issues and trends that are shaping the future of retail. Are you on the list?Type: GuideSponsored by: RetailCustomerExperience.com -
Keeping Service Customers Satisfied in a Social Mobile World
This paper looks at service scenarios from the customer continuum where satisfaction research has resulted in meaningful improvements to customer experience. Service delivery bears closer scrutiny in …Type: White PaperSponsored by: Frank Mayer and Associates, Inc. -
2012 Online and Mobile Holiday Shopping Trends [infographic]
We've gathered a wealth of data relative to the 2012 holiday retailing season, specifically as it pertains to online and mobile behaviors, and you'll find that data in this infographic.Type: InfographicSponsored by: RetailCustomerExperience.com
