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Features, News & Blogs

Is Amazon Prime the next retail game-changer?
Amazon Prime may be poised to redefine consumers' shopping expectations, according to a blogger on MSNBC. Prime, launched in 2005, is a membership program that gives consumers unlimited fast shipping …
February 8, 2012
Raymark acquires customer solutions provider Retaligent
Raymark, a retail software solutions company, has announced its acquisition of Retaligent Solutions Inc., a customer centricity solutions provider in the retail industry. Retaligent's products …
May 31, 2011
UniteU releases Retail API for ecommerce functionality
UniteU Technologies, an ecommerce provider, has released its web-services Retail API, which provides an open integration path for merchants and third-party developers to utilize UniteU's Connected …
May 22, 2011
Tagsys introduces RFID item-tracking system
According to RFID-Ready.com, Tagsys, a provider of item-level RFID infrastructure, has announced the introduction of FiTS (Fashion Item Tracking System), a commercial end-to-end supply chain system …
April 5, 2011
Acqueon launches new multichannel outbound notification software application
Acqueon Technologies Inc., a product specialist in Customer Interaction Management (CIM), announced its new communications and notifications management application, ProActive Reach. The application …
March 22, 2011
Microsoft introduces Microsoft Dynamics AX for Retail R2 at EuroShop 2011
Microsoft Corp. launched Microsoft Dynamics AX for Retail R2 in Germany at the global retail industry trade fair, EuroShop 2011. Microsoft Dynamics AX for Retail R2 offers mid-size and enterprise …
February 27, 2011
Real World Inventory
Nordstrom made a splash in the news this week with the announcement of offering real-time in-store inventory on the web. In some ways, Nordstrom is ahead of the pack as one of the few department …
August 23, 2010 - Annamaria Turano
The Mayor of Starbucks, or just your average coffee addict
Drink a lot of Starbucks? Now you can become the "Mayor" of Starbucks in your town, thanks to the popular Foursquare application — and as a loyal customer, Starbucks is now offering special …
June 8, 2010 - Sharon Goldman
Privacy Is Dead... And It Could Be Great
Recently Facebook announced its intentions to develop what it calls the Open Graph, a means of connecting data about an individual based on their choices, tastes and preferences by profiling their …
May 14, 2010 - Doug Stephens
Is mobile making interactive screens redundant?
The trendspotters at PSFK.com say they're noticing two trends that seem to run counter to one another: the drive to add interactive screens in stores and the increased use of smart mobile devices to …
May 10, 2010

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Featured White Papers

The Wireless Revolution-Leveraging in-store wireless networks
The wireless wave is here to stay and presents a unique way to deliver a more complete experience to shoppers. Enabling wireless interactions with shoppers arms retailers with a sharp competitive …
Tags: Connectivity, Customer Experience, Customer Service, Mobile Payments, NCR Retail, Retail - General
Type: White Paper
Sponsored by: NCR Retail
San Francisco International Airport Installs ten specially adapted SeePoint CounterPoint counter top kiosk systems throughout.
To assist travelers, including disabled passengers, by providing information about the Airport's services including gate locations, the consolidated rental car center, the Bay Area Rapid Transit …
Tags: Airport Kiosks, Connectivity, Kiosk Design, Kiosks / Self-Service, Logistics / Transportation, Multifunction Kiosks, SeePoint Technology, Transportation / Travel, Wayfinding, Wayfinding / Information
Type: Case Study
Sponsored by: SeePoint Technology
Customer Experience Technology Buyer's Guide 2012
Smartphones, digital signage, kiosks and other technologies offer endless possibilities for enhancing the customer experience. The 2012 Customer Experience Technology Buyer's Guide will help you find …
Tags: ATMs, Audience Measurement, Bank / Credit Union, Bank Automation, Banks / Financial, Bill Payment, Bill Payment Kiosks, Card Readers, Cash accepters & dispensers, Check-In Kiosks, Reflect Systems
Type: Special Report
Sponsored by: Reflect Systems
Managing Changing eCommerce Contract Pricing, Products and Periods
When organizations turn to the web to offer their suppliers and/or joint venture partners direct access to services and business processes to reduce costs and speed up processing, a virtual …
Tags: Connectivity, Customer Experience, Customer Service, IBM Corporation, Online Retailing
Type: White Paper
Sponsored by: IBM Corporation
Wireless Solutions Retail Brochure
Portable secure data solutions for networking options, transaction assistance and more, all tailored to your specific environment.
Tags: Connectivity, Direct Source, Inc., POS, Supply Chain, Technology
Type: Brochure
Source: Direct Source, Inc.

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