Features, News & Blogs
Mobile Retail Monday: 'Create-A-Look' feature distinguishes PacSun iPhone App
Mobile Retail Monday: 'Create-A-Look' feature distinguishes PacSun iPhone AppMobile Mondays is a weekly column on mobile apps by retail customer experience authority Mike Wittenstein. Each week, you'll get a test drive of a leading retail app including pictures of key features and commentary on what works—and what …
Survey: 48 percent of retail websites not offering product ratings, reviews
CrossView, a provider of cross-channel commerce solutions with clients such as Advance Auto Parts and Moosejaw, released the results of a survey showing that 48 percent of retailers are not offering product ratings or reviews on their websites …
Brookstone announces QR code program plans
According to DDI.com, Brookstone Inc. has announced plans for a new Quick Response (QR) code program in 30 New York-area stores. Once scanned, the codes offer shoppers reviews, videos and product information. By taking a picture of the QR code with …
Mobile Monday: Walmart iPad app
Mobile Monday: Walmart iPad appMobile Mondays is a weekly column on mobile apps by retail customer experience expert Mike Wittenstein. Each week, you'll get a test drive of a leading retail app including pictures of key features and commentary on what works—and what doesn't …
Home Depot announces barcode program for smartphones
According to TechNewsDaily.com, Home Depot announced its first mobile barcode program, which allows customers to take a picture of a 2-D barcode, known as a QR code, with their smartphones to instantly watch product videos, read product reviews and …
Delvinia Dig report focuses on future of retail
The latest "Dig" report from Delvinia, a Canadian digital strategy and customer experience design firm, indicates the growing influence of digitally savvy consumers. "The Social Shopper: A Lens into the Future of Retail Experiences" highlights seven …
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Retail RFID Almanac 2011