Real-time Reporting, Alerts, and Messaging (InView, DeskView, Vista, eView)

InView is a powerful real-time desktop alerting tool with visually compelling scorecards and dashboards to impact "right-now" business behavior.

Features/Benefits:
  • Critical real-time information delivered to the PC desktop
  • Alerting, notification and messaging
  • Agent scorecard views boost morale, productivity, and performance
  • Key performance indicators (KPIs) keep executives informed
  • "Out-of-the-box" data collection packages for easy installation and use

DeskView brings real-time performance metrics directly to your employee's desktops.

Features/Benefits:
  • Useable in any network environment including the Intranet/Internet
  • Real-time data is presented exactly the way you want it for your specific needs
  • Report on real-time critical information you need from most business data sources
  • Choice of "pop-to-top" or "always on top" gives you options to maximize screen real estate
  • Critical real-time data delivery to individual desktops that do not require or are out of viewing range of
  • LED display panels
  • Eliminates a significant amount of network traffic and the time delays

Vista allows you to design business dashboards for monitoring real-time performance.

Features/Benefits:
  • Get critical decision-making information to the right people at the right time
  • Build scorecards & business dashboards
  • Unify information cohesively from all relevant enterprise data sources
  • See drill-down detail on demand
  • Understand the impact of key real-time metrics within the context of your business
  • Monitor remote sites including outsourced operations

eView gives you the ability to trigger automatic messaging updates to any device, based on critical thresholds as they happen real-time.

Features/Benefits:
  • Send to any valid e-mail address worldwide
  • Automatically receive e-mail messages on user-defined events and thresholds
  • Customizable message templates
  • Generate regular recurring reports
  • Notify via email at user defined intervals

For more information on Symon Real-time Reporting visit: www.symon.com/rcec/realtime

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Contact Info
USA 1-877-796-6634
UK +44 (0) 208663181