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RESEARCH Assisted Selling Bill Payment Kiosks Branding Consumer Behavior Consumer Psychology CRM Customer Experience Customer Loyalty Programs Digital Merchandising Digital Signage Digital Signage 3D Digital Signage Audience Measurement Display Technology DVD Rental Kiosks Employee Training Employee Development In Store Media Interactive Displays Kiosk Branding Kiosk ROI Marketing Merchandising Visual Merchandising Multi Channel Retailing Multifunction Kiosks POS Retail Customer Service Retail Kiosks Self Service Retail Payments Retail Point of Purchase POP RFID Technology ROI Optimizing Your Network Self Checkout Specialty Stores Store Design Store Layout Technology Top 100 Retail Movers Shakers Video Gallery	ARTICLE Aldi s cost cutting makes Walmart look like Whole Foods Express stores are new grocery trend Internet of things will connect products people The year of digital media for NCR 100 Cloud computing 99 Talbots 98 Directional audio 2008 DIGI Award winners announced 2009 retail trends More multichannel smaller stores 2D bar codes put marketing messages at shoppers fingertips 3D foot scanning kiosk to be on display at this month s Outdoor Retailer Winter Market 3D video kiosks land in grocery stores 4 ways to turn over a green leaf 5 signs your retail store needs a makeover 53 High tech dressing rooms 54 Multichannel integration 55 Palin Obama and women s fashion 56 Kroger 59 Barnes Noble 60 Fear about gift card balances 61 Self service 62 Celebrity fashion lines 63 Ethnic retail 64 Uniqlo 65 Urban Outfitters 66 Zoom Systems 67 American Eagle Outfitters 68 CVS Caremark 69 Microsoft 7 Billion People unveils Web personalization software at DEMO 2009 7 keys to customer experience in 2010 70 Virgin Megastores 71 redbox 72 BOSE 73 Concierge services from non luxury retailers 74 Deal of the day 75 Financial services at supermarkets 76 Circuit City bankruptcy 77 of consumers say they ve gone green 77 Electronic shelf labels 78 Forever 21 79 Luxury retail 80 Nordstrom 81 Credit card data breaches 82 Retailers and credit card backlash 83 Hot Topic 84 NFC contactless payments 85 Ann Taylor 86 NCR 87 NRF Customer Experience Concept Store 88 Bergdorf Goodman 91 Victoria s Secret 90 GameStop 89 FAO Schwarz 94 IBM 93 Dollar Tree 92 Borders 97 Gap 96 Safeway 95 Macy s A wait they won t hate A P to split its brand into four store types A R E Retail Design Award winners named Abercrombie Fitch Hollister build mobile storefronts AccuPOS earns Intuit Gold Developer status ADFLOW Shopguard develop trigger technology for kiosks Adidas unveils new store design ADT unveils pinless security tags that don t pierce merchandise Advance Auto Parts revs up multichannel shopping experience AEON to debut Reactive Digital Signage at NGA showcase AFS launches interactive private label promos After last year s tragedy Walmart prepares for traffic on Black Friday Airport retail taking off Airport retail foodservice trending toward more local flavor Aldi to open 100 new U S stores in 2008 Aligning the signs Alternative c store offers healthy choices green options Altierre introduces out of stock sensor tool Altierre releases high contrast displays for shelf level digital signage Altierre unveils retail technology center AMA Stores with health clinics should not sell tobacco Amazon explores private label opportunity Amazon exploring electronics trade in program Amazon launches text message shopping Amazon PayPhrase lets shoppers make payments with words rather than numbers Amazon remotely deletes Kindle books that were legitimately purchased Amazon sending daily deals to mobile phones with instant buy feature Amazon UK offering free shipping for the holidays American Apparel adds RFID to two more stores switches RFID software American Apparel deploys Motorola item level RFID American Apparel expands RFID test American Apparel testing RFID solution American Eagle flagship store will put customer pics on giant screens American Express changes contactless payment strategy American shoppers get creative for Halloween Amid rising gas prices retailers get creative AMSi launches Storecasting audio platform Analyst as belts tighten customers choose Wal Mart over Target Analyst Retailers be afraid of e books AOL launches paperless coupon program Apparel brand loyalty a thing of the past Apparel retailer adds item level garment tracking Apparel retailer benefits from cross channel integration Apparel retailer implements item level RFID tool Appeal of smaller stores European design on the rise Apple exploring active packaging for electronic products Apple receives patent for media distribution kiosk Apple stores take to the seas Are retailers under valuing the importance of fitting rooms Artisan Complete BroadSign CognoVision launch nCAPSULE retail signage ARTS releases SOA blueprint for retail As economy slows stores emphasize customer service Ashley Furniture eyeing smaller store format Ask the Experts How does the digital signage content design process begin Ask the Experts In a tough economy what are some simple and effective ways to motivate staff Ask the Experts Is layaway passe Ask the Experts Opportunities for retail growth and improvement during a recession Ask the Experts Preventing card data breaches Ask the Experts Should my retail digital signage use audio Ask the Experts What are some important digital signage content considerations for retail Ask the Experts What are some inexpensive ways to create a Wow experience Ask the Experts What are the fundamental customer service mistakes retailers are making today Ask the Experts What are the graphical requirements for digital signage content Ask the Experts What is an appropriate mix of digital signage content for retail Ask the Experts What is the latest in audience measurement for digital signage Ask the Experts Which digital displays are best for in window At the Microsoft store staffers break into song and dance AT T completes makeover of 2 200 retail locations AT T creates online version of its Experience Store AT T opens new Experience Store ATM Future Trends 2009 provides insight from 20 key industry executives and 1 600 survey respondents ATM Marketplace releases new ATM tech related reports ATM Marketplace ATMIA to host webinar about the future of cash and ATM trends ATMs to dispense Amazon gift cards Audience metrics a focus of Screen Expo Europe Day One Australia s largest supermarket chain testing RFID Australian retailers slow to adopt e commerce Autologic NCR bring RFID to the car dealership Avery Dennison announces mobile merchandising tool Avoid Self Service Installation Mistakes Seven Tips for Success Baby food giant enhances multichannel CRM Baesman launches Store Attribute Manager for retail store profiling Balancing act Balancing the needs of customers investors Ballpark retail hits a home run Barnes Noble adds social networking Barnes Noble named top bookseller Barnes Noble Nook raises questions about digital only products Barney s stands out with hybrid store art gallery experience Basket at once scanning technology exists but retailers aren t biting Behind the scenes A closer look at employee training Behind the scenes at retail experience designer Miller Zell Ben Stein speaks at NRF Benchmark in store experiences to define measure and boost results Bergdorf Goodman named 2008 s best customer experience Best Buy analyzing shopper traffic with Verint Best Buy announces new stores with interactive displays Best Buy benefits from axing loyalty card fees Best Buy CEO Low prices are table stakes for retailers Best Buy exec We re testing video game trade in kiosks Best Buy execs to talk consumer behavior Best Buy International deploys Predictix merchandise financial item planning Best Buy opens first Mobile store in Canada Best Buy opens store designed for women Best Buy set to debut new in store concept Best Buy turns Sunday circulars into interactive 3D demos Best Buy s new laptop sales model includes Internet service steep discounts Best Buy s video on demand service coming out soon Best Buy Circuit City compete for NY holiday shoppers Big grocery chains testing smaller stores Big Lots moving online Big box stores slim down for urban settings Big name retail comes to grips with online Billpay tech coming to checkout lanes Biometric tools check for underage drinkers Bit9 unveils kiosk POS security solution Black Friday verdict Number of shoppers up average spending down Blackfin processor powers in store communications appliance Blackhawk unveils open network gift cards BlinkMedia unveiling its Intelligent Shopping Cart Blockbuster challenges redbox Blockbuster Express kiosks coming to Manhattan Duane Reade locations Blockbuster Express kiosks coming to New England grocery chain Blockbuster tests cappuccinos children s play areas Blockbuster to test digital kiosks Blog All Virgin Megastores to close by summer Blog Apple s magical retail experience in its global stores Blog Employees do what is measured incented and celebrated Blog In praise of pop up stores Blog recession will be helped by reproduction mania Bloomingdale s veteran We need to react to changing shopper attitudes BMW delivers high performance customer care Bookstore claims world s largest item level RFID deployment Borders adding teen sections taking real estate away from music DVD departments Borders analyzes efficacy of its email coupon program Borders announces in stock guarantee for the holidays Borders concept store includes digital services BP signs contract for gas pump c store digital signage Brand appeal in the auto showroom Brand sponsored events boost purchase intent Branding takes the bluetooth way Brands are sold on shopper marketing Breaking down Arbitron s Out of Home Digital Video Display Study 2009 Breaking retail s addiction to discounting Breaking the rules of retail BREAKING Blockbuster may be on its deathbed British grocery shopping habits changing British retailer offering divorce registry British shoppers choose bargains over brand loyalty Brookshire Grocery partners with Spire to leverage shopper card data Brown Shoe adds Trusonic music service BT upgrades multichannel offering Budgeting for customer experience in challenging economic times Building the perfect survey Business intelligence solution debuts at Center for Advanced Retail Technology Business is booming for retail store fitters Buyers snap up organic hygiene items C store signage network focuses on scalability measurement C Store TV Network expands Calgary Co op completes self checkout install Callison acquires RYA Design Consultancy Callison designs playground store for T Mobile Cameras move beyond loss prevention Can you spot the millionaire Canadian bill lets pharmacists dispense drugs via kiosk Canadian Tire wins store design award Capturing leads electronically Carnival placing interactive aquariums in empty store windows Carphone Warehouse starts measuring customer experience Carrefour investing in NFC contactless payments Cartoon Network launches build your own DVD tool Case study Leading electricity company reaches customers with bill pay kiosks Cash purchases are on the rise as shoppers try to manage debt Casual Male launches big and tall social networking site CBGB space going retail CCEO Companies weigh adding chief customer experience officers Cegid to unveil retail management tool at NRF Big Show Celerant announces retail RFID solution Cell phone sticker for contactless payments wins award Cellfire wins mobile marketing innovation award CEO Retail entering a new era Changing consumer mindsets call for new approaches Channel integration still a challenge for most retailers CHECKOUT Connecting with conversational marketing Checkout What really meets the eye Checkpoint acquires OAT to become one stop RFID shop Checkpoint introduces source to store merchandise visibility solution Checks on the way out for Europe Chelsea Scott upgrades MICROS installation Chico s adds live help to its e tail sites China shop boosts customer service with real time location system Chockstone initiative turns credit cards into loyalty cards Chocolate lounge invites customers to sit back and relax Choosing the right POS essential to retail efficiency Christopher Banks launches multichannel loyalty program Circuit City brings tablet PCs to the aisles Circuit City expands social commerce platform Circuit City testing smaller stores Circuit City to align online in store prices Circuit City What went wrong Cirque du Soleil reinvents its retail shop Cisco study calls mobile phones fourth channel for revenue Cisco unveils new tools for retail at NRF Cisco Future Group reportedly in talks for retail RFID Clarity UC solution lets sales associates go mobile ClearThread helps retailers manage rollouts remodels Clothing designer brings RFID to the shopper Co Op offers surcharge free ATM use at Costco Coinstar adding prepaid online gaming cards Coinstar continues 09 march with Kroger deal Coinstar named top performer in prepaid category by retailers Coinstar redbox take aim at c stores Colleges moving into the retail business Column Younger generations expect less customer service Comark intros 32 inch interactive widescreen digital sign with integrated computer Coming soon Retailers reach out with ringtones Commentary Online retail over analyzed stripped of all brand soul Commentary RFID and brand protection Companies waking up to customer experience Complimentary passes offered for KioskCom The Digital Signage Show CompUSA opening more Retail 2 0 stores CompUSA reinventing itself making retail more interactive CompUSA reinvents itself with a Web driven store experience Conference to focus on the future of grocery stores Connecting with conversational marketing Consumer desire driving green retail IT Consumer needs to be the central focus of multi channel retail Consumer recording studios use 3 D holographic tech Consumers expecting more from online retail Consumers say holiday budgets are tight 85 percent will shop online Consumers shun convenience go back to basics Consumers want more convenience more American made food products Consumers watching record numbers of video product tours Convenience boosts online shopping Convenience still the top reason people shop online Convergence of digital signage kiosks requires common strategy Cooking network coming to checkout screens CORESense multichannel software adds Adobe media platform Corporate Safe Specialists Announces New Business Development Executive Dan Taylor Cost effective legacy hardware upgrades allow retailers to increase revenues and deliver better customer experience by adding contactless payments to existing POS terminals Costco calls shoppers to warn them about recalled products Country s largest Wal Mart almost complete COVER 5 applications you should be using but aren t COVER Telling the story with color COVER Where retail rocks Coverage of the Retail Business Show Creating a brand with a life of its own Critics tear into PCI at congressional hearing Critics worried about retail RFID potential Crossing channels CrossView to debut new cross channel tools at NRF Cub Foods adding color coded nutrition info program Culinary retailer spices up customer experience with Pluris Culturing a customer friendly environment Customer experience affected most by social media channel Customer experience and IP Customer experience spending will intensify in 2008 Customer satisfaction down overall up online Customer satisfaction takes first dip in two years Customer satisfaction with online retail rebounds Customer centric planning Customers abandon food household brands but stay loyal to child and pet care products Customers are buying down and opportunities are rising Customers are buying down and opportunities are rising part 2 Customers are buying down and opportunities are rising part 3 Customers may oppose charges for plastic bags Customers still want organic but are skeptical of claims Customers want to personalize gift cards study finds CVS testing virtual gift cards CVS to test high end beauty stores Cyber Monday numbers expected to boom Cyber Monday spending shifts to early mornings evenings less shopping at work Datalogic Mobile Wincor Nixdorf to deliver more mobile solutions to retailers De escalation Deloitte reports consumer spending up for second straight month Denver retailer is half gallery half store Design brings multi touch interface to large displays Design Within Reach integrates channels with Retail net Designers need bigger role in customer experience Brunner Designing a new experience and putting fun back into retail Designing luxury retail for young men Despite customer qualms retailers ready for contactless Despite economy largest retailers remain power players Determining digital media metrics Developer tries airier feel for retail office combo Device lets shoppers scan as they go DHL METRO announce big RFID retail rollout Diagnosing the Root Cause of a Banking Center Level Score Diatouch supplies survey kiosks to the Caribbean Diebold provides support for Catalina s checkout printers Digital Ad View network expands into 14 malls Digital download tech takes aim at DVD rental kiosks Digital Signage Association to host free webinar on future trends Digital Signage Expo East wrap up Digital Signage Expo Featured Exhibitors The hardware providers Digital Signage Expo Featured Exhibitors The software and content providers Digital Signage Expo Featured Exhibitors The solutions providers Digital signage increases revenue by 50 percent for Virgin Digital signage innovations create fashion forward displays Digital signage lessons from GlobalShop 2009 Digital signage provides 20 percent sales increase for PDM Digital Signage Show to debut during 08 Self Service Expo Digital Signage Today answers your burning questions in new guide Digital Signage Today publishes exclusive industry survey Digital Signage Today publishes interactive tool guide for selecting digital signage software Digital signs original content coming to Wal Mart Canada DIMA Photo Kiosk Shoot Out winners announced Direct Patient Feedback Survey Kiosks Directory kiosks fund green initiatives Discounters snag upscale customers but do they build loyalty Discounting while preserving the brand DIY ethic spells opportunity for independents Do customers still fall for pricing tricks Do customers want to haggle Dolce Gabbana s secret change with the times Driver s license scanning reduces fraud but may alienate shoppers Drugstore com reports big uptick in online coupon usage DSE East coming to Philadelphia DT Research enables trigger based proximity advertising DVD kiosk company rents movies by the hour DVDPlay installs kiosks in Hawaii E commerce growth hits all time low E commerce growth threatened by tech barriers E tail clinic Amazon com E tail Clinic BestBuy com E tail clinic The new CircuitCity com E tailer pooling customer ratings across multiple sites E tailers becoming more sensitive to the needs of disabled shoppers E tailers get pushy with email discount offers E tailers tailoring the experience to match user preferences eBay cries uncle returns to its roots eBay opens first pop up store eBay testing rewards program Ebay working to keep up with customer experience expectations EC sets privacy requirements for RFID tags Ecast launches podcast covering customer centric solutions Economic H1N1 worries will impact holiday shopping behavior Economy presents a new reality for luxury brands ECRS unveils entry level self checkout unit Ed Hardy uses YCD video interactive mobile technologies in Australia U K stores Edible Arrangements thrives despite economy Editor s letter Give the people what they want Education to take center stage at Digital Signage Expo 2009 Eight tips for better retail brand messaging Eileen Fisher selects Escalate for multi channel EK3 Atlantic Lottery launch digital merchandising campaign Electronic Arts opens a store for a single product Electronic prescriptions gaining ground Elf Yourself visitors skyrocket Elie Tahari uses tech to boost brand loyalty ELO Media announces new DVD kiosk financing program Email is the worst channel for customer service Emotional ads resonating with customers Employee training is no luxury it s a necessity Emporos launching cloud based POS for hospital retail Endeca debuts retail Merchandising Workbench tool EnQii announces mobile retail media services Epicor to add U are U fingerprint biometrics to retail store POS solution Epson Honors Direct Source for Partnership Excellence Escalate announces next gen cross channel retail platform Escalate e commerce tool adds social merchandising features Escalate integrates with Where 2 Get It for buy anywhere fulfill anywhere retail Escalate releases Customer1 version 4 0 Espresso Book Machine prints books on demand while the customer waits Estee Lauder s social media a good example of channel marketing EU may require deactivation of RFID tags at the POS Euro grocer adding electronic shelf labels chain wide EuroShop RetailDesign Award EHI awards prizes to the best store concepts Evincii launches in store search Experiential store environment leads to big sales boost Expert One big checkout line better than multiple small ones Expert Retail sector undergoing extreme makeover Expert Shoppers can t afford to be loyal Experticity names Alex Richardson to board of advisors Experts Retail CIOs need to keep spending Eye kiosk stands above KioskCom crowd EYE launches adult shopper profile by Arbitron Eye tracking service helps retailers strengthen shelf presence Eyewear retailer features smart mirrors environment simulator Fashion retailers need to integrate online in store Fashionology lets tweens design their own clothing online Fighting online shopping cart abandonment Finding the financial value of the customer Finish Line deploys Web app experience management for the holidays First Gamer Doc video game store in Delaware celebrates grand opening First look Inside the Microsoft retail store First Microsoft retail store could open next week Five great uses of social media at retail Five things any retailer can learn from Apple Five things shoppers will do this holiday Five tips for turning online browsers into buyers Five underutilized features of the modern POS Five viral marketing mistakes to avoid Five ways retailers can use Microsoft Tag today Five ways to reduce product returns Flagship stores vital for brand relationships Focus on Escalate Retail s new Pocket Kiosk Food Lion expanding its Hispanic stores conversion Food Lion promotion encourages shoppers to stock up on private brands Food Lion Bloom pay customers to buy private label products Foot Locker sued over gift card dormancy fees For Microsoft Surface retail applications will be key For retailers it s not easy being green Forecast RFID supply chain adoption not likely to boom in 2008 Forecast Smaller inventories more price cutting for the 2009 holidays Forrester to host Customer Experience Forum 2009 in New York Fossil integrates retail wholesale operations Fotozines revive novelty concept Four key principles for retail store design Four out of 10 shoppers influenced by social media Four strategies for a better retail holiday season Four ways to engage employees while holding down costs Four ways to get online shoppers to contribute reviews Freakonomics co author to speak at NRF 2010 Fred Meyer goes HD Free redbox iPhone app exceeds 1 million downloads Freedom Shopping unveils RFID checkout solution Frito Lay uses fake store to watch customer behavior FTC holds workshop on RFID Fujitsu introduces the U Scan Mini Carousel Self Checkout Fujitsu launches business analytics for retailers Fujitsu POS aimed at retail SMBs Fujitsu Socket Mobile partner on mobile data collection Full service gas stations are thing of the past Future Shop unveils quadrant based layout central hub Futurecart makes Singapore debut FutureVision Gallery coming to In Store Marketing Expo G D launches cell phone sticker that enables contactless payments Gallery In Japan barcodes can be beautiful Gallery Major electronics retailer bringing digital signage to 200 stores Game on Gamefly debuts video game rental kiosks Gamer Doc takes on game market with themed stores GameStop launches in store media network GameStop opens tournament center Gap to remodel 50 Old Navy stores open 40 more Gaps closing between consumer multichannel expectations retailer readiness Gartner Measuring the customer experience takes more than one metric Genesco upgrades more than 1 000 stores to Fujitsu TeamPoS 3000 XL2 systems German retailer testing RFID for apparel sales Getac unveils real time RFID kit Getting customers to complain Getting feedback Giant Food debuting c store concept Giant Foods debuts new store design Gift card balances are covered FDIC says Gift cards a bright spot for retailers Gift registry options put off some shoppers GK Software releases GK Retail 12 GlobalShop 2008 Mammoth retail show opens in Chicago GlobalShop 2009 Optimism and strength Globalshop 2009 The changing face of in store marketing GlobalShop goes green GlobalShop A R E award winners announced GlobalShop Artisan Complete sweeps POPAI awards GlobalShop Day 1 news roundup GLOBALSHOP FogScreen offers resale opportunity for new line of retail products GLOBALSHOP idX offers guide to green retailing GlobalShop Interactive mannequin stops traffic GLOBALSHOP Lawrence Metal Products introduces interactive mapping system GLOBALSHOP Oce previews Posterizer POS signage solution GLOBALSHOP Pro Motion to sell Outform displays in the U S GLOBALSHOP SoundTube enhances focused loudspeaker line GlobalShop Symon Madix unveil screens at the shelf level GLOBALSHOP Vestcom launches new retail marketing services GNC opens new concept store Google tracks Black Friday trends Grabbing shoppers by the nose Grand Toy connects with customers through dynamic digital signage Grass roots marketing Retailer mails hand written thank you notes to shoppers Great customer service Remembering the little things Green Room Retail CEO chimes in on pop up shop phenom Green shoppers drive larger baskets Greentailing to be hot topic at NRF Grocers cash in as Americans eat cheap Grocers look to technology to stand out Grocers reach out to cash strapped shoppers Grocers shift strategy to fight discounters Grocers turn to in store theater to attract shoppers Grocery deploys deli self order system Grocery shopping more enjoyable now than in the 1950s says shopper Grocery stores stepping into the financial services world GS1 DataBar set to improve the grocery checkout experience Hackers are picking on the small guys Half of all mobile data users will participate in m commerce Half of consumers would give up convenience packaging for green reasons Halfords reaches one millionth online reservation for in store pickup Handheld scanners boost sales by 10 percent Hands on review Best Buy s Twelpforce HANDS ON VIDEO Amazon Windowshop Happy birthday bar codes Hardware chain adds customer behavior analytics from Quantivo Hardware retailer seeks to boost profits with digital signage Harley Davidson integrates HVAC with other in store systems Harris poll Consumers expect retailers to know their preferences Hastings selects Fry for new online experience HBO Shop named 2007 Store of the Year He shops she shops Healthnotes program shown to increase shopper satisfaction drive sales Heathrow Terminal 5 a retail destination Helius releases PowerPoint plug in for digital signage content HGTV content coming to in store screens High gas prices driving more online shopping Higher income shoppers embracing rent to own stores HighJump unveils software for direct store delivery Hilo Hattie goes live with MICROS Retail POS merchandising solution Hiring Millennials requires openness immediacy Hiring time Hispanic foods moving out of the ethnic aisle HMV to trial cinemas Holiday shoppers were out last weekend but stuck to lists Home and garden center adds interactive digital signage Home center to track shopper movement analyze behavior Home Depot channel VP We re going to come into the 90s Home Depot launches project oriented store Home Depot moving staff to days to improve customer service Home Depot spending 60 million on handheld devices Hordes line up to cash in gift cards Hot Topic implements NCR Netkey kiosk digital signage solutions How bad is the out of stock problem Worse than retailers think How consumers killed customer service How discounting is hurting retailers How long before RFID check out How mobile is set to impact the 2009 holiday retail season How mobile will reshape the customer experience How retail can benefit from social media How retailers track customer movement through the store How shopping cart abandonment affected Cyber Monday and Black Friday How to catch male shoppers Market to women How to make men feel at home while shopping How To Manage A Self Service System Installation Seven Tips For Success How to Write an Effective Customer Survey HP announces new tools for in store photo sales HP edges Kodak kiosks out of Walmart stores HP launches RFID solution for retail HP powers retailers with POS invoice processing systems HP turnkey POS aimed at smaller retailers HSN transformation a success so far Hugo Boss uses gesture based digital signage to launch new perfume IBM publishes report on customer shopping preferences IBM unveils its smallest fastest greenest POS system IBM unveils new retail software architecture IBM unveils results of new retail loyalty survey IBM webinar reveals self service trends IBM WebSphere Premises Server connects with sensor data IBM Microsoft to collaborate on plug and play POS IBM SelfServiceWorld com announce free webinar on reaching the new consumer IBM Sky IT help apparel companies follow consumer buying trends IBM Few retailers taking advantage of supply chain transparency IBM multi channel accounts for 20 percent of retail sales iCap measures customer reaction to end caps iCongo version 8 adds dynamic catalog creation enhanced merchandising ICSC announces Best of the Best Award winners ID Insight launches next gen ID verification tool IDT launches low cost people counter iHubs available from Sprocket Kiosks Ikan device lets customers scan groceries from home Ikea experience builds extreme brand loyalty IKEA installs loyalty kiosks in Belgian stores IKEA lesson DIY creates loyalty Ikea multichannel driving customer loyalty Immediate Patient Visit Feedback iMOZI DVD kiosks coming to supermarkets Importance of casual web surfers on sales exaggerated Improving retail experience key to future of wireless stores In British retail cash is still king In the holiday spirit In flight merchandising menu might bring shopping to the skies In flight retail facing turbulence In store health clinics on the rise In store uses for smartphones In store Web access drives sales for JCPenney Inaugural Customer Experience Summit announced Independent booksellers hold tight to their niche Independent merchants fight big retailers with selection service Independent retailers tout their differences this holiday Infosys tool tracks shopper shelf activity in real time Infrared tech measures crowds shortens lines InMotion Entertainment adds digital filling stations Innovation in experience design the last frontier Inserts more influential than TV ads Intava announces touchscreen in store music merchandising system Intelligent online marketing boosts purchases by 25 percent Intelligent Queue Management System monitors improves queue performance Interactive mall game aims to bring in patrons get them to stay longer Interactive signage gives power to the people Interactivity the future of customer service Interest in electronic shelf labels grows Internet coupon usage up but Sunday paper still rules Intra business applications prime targets for RFID iPhone used to hook customers Is Amazon considering bricks and mortar Is customer experience relevant in tough economic times Is in store TV an ad overload Is it the end of an era for enclosed malls Is price the only P that matters Is Radio Shack rebranding as The Shack Is your live TV legal ISME 09 Bringing life to the point of purchase ISME 09 Seven tips for marketing to families during a recession ISME 09 Upstart Play N Trade redesigns its experience takes aim at GameStop ISME Design of the Times 2009 award winners announced ISMI grows adds speakers Issue resolution key to repeat call center business It s alive Italian hypermarket Iper Lando pilots ZBD s epaper POP solution Italian supermarket giant installs electronic shelf labels Item out of stock Many shoppers won t buy a substitute Item level tagging has big potential for retail J Crew CEO U S retail has too many stores choices J C Penney rolling out smart fixture kiosks J C Penney takes Manhattan J C Penney Sears get aggressive on gift cards for holiday season J C Penney Sears test social media for back to school promos Japan to start overseas cell phone technology push JC Penney testing mobile coupon program JCPenney bringing back Doghouse campaign JCPenney launches Know Before You Go campaign Jeff Bezos apologizes for Kindle Orwell incident Jesta unveils multichannel software module Jewel Osco opens first green store Jeweler draws in shoppers with a fully stocked bar Jeweler lets shoppers share their personal stories online Jewelry com relaunches with broader scope Jo Ann Stores goes live with JDA supply chain management K VA T Food Stores selects Retalix Loyalty KAON hardware gives insight to pre purchase behavior Kiosk acceptance and managing change Kiosk made from organic waste coming to NRF Kiosk maker gets green thumbs up Kiosk Marketplace releases DVD kiosk guide Kiosk prototype uses facial recognition to personalize experience KioskCom Europe highlights top deployments KioskCom Europe Lines blur between digital signs kiosks KioskCom s Self Service Expo Digital Signage Show KioskCom The Digital Signage Show promise new content for NYC editions KIOSKCOM DIGI Award winners announced KIOSKCOM Economy a theme but not an obstacle KIOSKCOM Follow the show via Twitter KIOSKCOM Fujitsu releases end to end digital media solution KIOSKCOM Intava announces smart phone capability KIOSKCOM Mix Burn KIOSK release new MP3 service KIOSKCOM Show opens with digital signage component KIOSKCOM SSKA advisory board stresses self service in tough economic times KIOSKCOM Survey reveals consumer attitudes toward self service KIOSKCOM Virgin Megastore exec to discuss self service Kiosks take over c stores Kmart revives layaway in prep for a tight holiday season Know your customer Kodak brings Facebook Picasa photos to in store kiosks Kodak unveils new experiential store design Kohl s stores going green Kraft mobile site offers recipes shopping lists Kraft reinventing the cheese aisle Krause Outlet puts 24 hour automated fashion show in the store window Krillion adds video games to local search index Kroger data mining drastically increases coupon redemption Kroger expands mobile coupon program Kroger kiosk lets shoppers try wines before they buy Kroger loyalty program offers free wireless minutes Kroger testing paperless coupons Kroger testing wireless coupons Kroger University of Cincinnati testing mobile payments Kronos index shows signs of recovery in retail hiring L L Bean No 1 in customer service according to NRF L L Bean to open retail store in Beijing Lack of channel integration creates inefficiency customer confusion Lack of training leads to data security threats LACOSTE celebrates anniversary with mobile store in store environment Lagging economy means fewer seasonal jobs LaneHawk BOB scanner now available for NCR self checkout LaneHawk bottom of basket security tool now works with Windows Lawmakers consider automatic recall warnings at the checkout Lawrence Metal to introduce new queue management system Leaked memo Best Buy redoubling customer service efforts in wake of slowing sales Learning from in store traffic patterns Less is more Lesson for retail Obama s veep text misses 50 of subscribers Let your customers break fresh bread Leveraging loyalty Levi s chooses i2 for vendor managed inventory Lexmark unveils RFID printing solution Life Fitness takes personal approach to shopping Lighten up Limo rides employee discounts retailers pull out the stops to woo shoppers Linking CRM content management is key to pleasing customers Linux kiosks more secure than Windows based self service systems one researcher says Live chat drives sales satisfaction but only when executed honestly LivePerson debuts third generation live assistance solution Local book store challenges Internet titans with charity Local is good but fresh is better Localization not standardization the new winning retail strategy London jewelry retailer to adopt RFID London retailer puts shoplifter photos on its web site London retailers set up 3 D virtual shops Loungewear retailers targeting tweens Lowry releases Retail Quick Comply RFID kits Loyalty 360 PCATS announce partnership Loyalty programs and brand loyalty Loyalty segmentation needs to extend into the store Loyca retail loyalty system now available in U K LSG introduces LED based retail display line Lunds Byerly s supermarkets deploy two sided receipt printing Luxury brands extend their names to non luxury items and consumers buy it Luxury brands respond to tough economic times Luxury consumer confidence hits all time low Luxury consumers losing the urge to splurge Luxury retail at a crossroads Luxury retailers emphasize off price operations Luxury retailers expanding the reach of their secret sales Luxury retailers need to personalize the online experience Luxury vending machine sells Bentley convertibles condos M commerce sites raise retail eyebrows Mac based POS gets new online extension Macy s adds features to online gift registry Macy s CEO Terry Lundgren to speak at Shop org Annual Summit Macy s continues tradition of extravagant holiday window displays Macy s deal makes it exclusive Tommy Hilfiger dept store Macy s expands automated retail program Macy s explores local focus Macy s Terry J Lundgren elected as chairman of NRF Board of Directors Macy s will open Bloomingdale s Outlet stores Madden 09 draws midnight crowd Magic Johnson Urban a major opportunity for retailers Major design buzzword for 2008 green Making mobile work for retail marketers Making multi channel make sense Making retail Web sites more accessible Making the case for custom point of purchase content Making the most of self service Mall Networks partners with SoundBite Communications to deliver mobile marketing for CyberMonday com Mall of the Emirates wins Best Design and Innovation award Manufacturing on demand could reinvent video retailing Many retailers struggle but Walmart is hiring Maritz Welcome Real Time announce POS based marketing and loyalty program Marketers experimenting with digital signage Marketing in motion Marketing is theater Marketing nirvana Marketing show heavy on innovation MarketLive dashboards serve up real time e tail data MarketLive Mobile lets retailers build mobile storefronts MarketLive unveils next gen marketing merchandising suite Marks Spencer selects Quantum Retail for inventory management Marks and Spencer saves money with supply base refocusing Mass Connections brings real time promotional alerts to shoppers MasterCard Canada testing NFC this summer MasterCard offers rebates via prepaid cards Measuring and managing the customer experience MediaTile launches Return On Message methodology MEI launches retail banknote recycler for self checkout systems Meijer GiftCracker site lets users anonymously research holiday wants Meijer offers grocery discounts in exchange for general merchandise purchases Meijer to test online ordering in store pick up Men s shopping shrines court lifestyle dollars Merger creates massive at the pump digital media network Meridian and NEXTEP unveil Swipe GO kiosk line Metropark launches in store interactive Twitter interface Michaels world s largest arts and crafts retailer redesigns its in store experience MICROS acquires e commerce firm Fry Microsoft gurus will help customer choose Vista at retail Microsoft acquisitions extend company s Dynamics line Microsoft announces preview of Windows 7 based embedded platform Microsoft bringing ads to shopping carts Microsoft opens new Retail Experience Center Microsoft re enters retail along with launch of Windows 7 Microsoft RFID tool cuts Rite Care fulfillment time in half Microsoft Surface coming to AT T stores Microsoft to open branded stores in Russia Microsoft to open own stores Microsoft unveils retail store logo Microsoft s Retail Experience Center It s all about connectedness Microsoft s retail stores will be right next door to Apple s Microsoft Cactus announce Commerce Server 2009 Misery loves retail therapy Mizrahi parts ways with Target joins Liz Claiborne Mobile sat nav features drive shoppers into stores Mobile brain scanning device tracks measures shopper emotions Mobile Monday Macy s iShop Mobile Monday Overstock com Mobile Monday Sears Personal Shopper Mobile payments the obvious next step forward MobileCoupons offers free m coupon tool to retailers Modiv Media upgrades in aisle marketing technology More companies realize customer experience will be critical in 2008 More from the floor of Self Service Expo More gift cards going unredeemed More grocery stores to stop accepting checks More retail executives are devoted to cross channel More retail marketing dollars headed to new media More retail technology on the way and soon More retailers putting print catalogs online More retailers testing the wisdom of crowds More shoppers choosing private label products More store windows converting to digital signage More stores broadening selection in lieu of new store construction More supermarkets testing paperless coupons More than half of retailers considering mobile contactless payments More than one in five Americans uncomfortable using coupons at the grocery Morrison s UK s fourth largest food retailer adds customer centric merchandising tech Most holiday shipping offers to expire on or before Dec 18 Most people uneasy with customized Web content Mother s Day spending dips but moms will understand Motorola empowers retailers to mobilize customer loyalty programs Motorola unveils comprehensive location solution Motorola unveils high performance RFID reader Move over TJX Heartland data breach may be biggest yet MTI upgrades tool for electronics merchandising Muzak DMX receive DOJ clearance on merger Mystery shopping changes with the times Mythbusters host Credit companies gagged RFID segment Nanonation announces support for Apple iPad Nanonation expands mobile media solutions Nanonation to showcase iPhone applications at Self Service Expo National Grocers Association endorses Pan Oston tech NBC Everywhere forms partnership with Gas Station TV NCR buys digital signage software company Netkey NCR buys DVD kiosk operator TNR NCR chief We re leveraging our past to create our future NCR continues self checkout march into eastern Europe NCR integrates RFID with Oracle E Business suite NCR introduces contactless mobile payment suite for retail NCR launches self service prescription drop off NCR Netkey enhances digital signage software NCR POS achieves PCI 1 2 compliance NCR self checkout wins IDEA award NCR to celebrate 125 year anniversary at NRF NCR to resell Experticity assisted selling solution NCR touts growth strategy NCR unveils SelfServ 60 line NCR s coupon to card app brings new capabilities to multichannel offer management software NCR Publix will roll out Blockbuster Express DVD rental kiosks NCR Unified Grocers announce strategic relationship NCR Unified offer tech for small grocers Near future boom for near field NEC partners with Project Leader Associates to develop VUKUNET ad platform NEC receives 2008 global digital signage award from Frost Sullivan Neighborhood retail making a comeback Neiman Marcus gets frugal for the holidays Nero unveils burn on demand DVD tech for retail Netflix CEO Kiosks are our main competition Netflix CEO We have no interest in DVD rental kiosks Netflix takes service outage turns it into a customer service opportunity Netkey software achieves Ready for IBM status Neuromarketers study shopper brainwaves New Amazon iPhone app lets you take a picture buy the item New app lets shoppers access in store coupons on an iPhone iPod Touch New Balance implements item level RFID New brief spotlights 2008 achievements in retail RFID New Christopher Banks prototype celebrates women of all sizes New device monitoring and management platform from Direct Source and Zone24x7 provides a more reliable and secure environment for enterprise information New digital signage network aimed at Hispanic shoppers New Elo POS features customer facing component New GameStop prototype store opened in Florida New guide offers advice on planning for digital signage New IBM SurePOS features GS1 DataBar support New kiosk prints glues and binds books on demand New media new opportunities New NCR self checkout can go anywhere in the store New Nokia store designed for interactive retailing New Oracle release offers insight driven retail New Pan Oston self checkout aimed at independent grocers New Pioneer retail display encourages hands on experience New program helps troubled kids get into retail jobs New report details ROI for in store digital signage New report highlights innovative retail solution New report reveals consumer attitudes toward self service technology New research dissects what makes a wow experience New research initiative to measure qualitative effectiveness of in store marketing New research reveals the best retail customer experiences of the year New retail display system provides item level intelligence New retail kiosks offer virtual clothing hair colors New retail trend park your husband lounges New RFID system for apparel retailers includes magic mirror New service tracks deli shopping habits New solution simplifies gift card sales in Japan New Sony store takes aim at Apple New study shows customer experience is a competitive differentiator New tool helps small grocers manage inventory store systems New York may regulate retail RFID use New Zealand retailers testing alternate payment methods New smaller Meijer concept coming to Chicago NFC mobile phone payments come to Latin America Nickelodeon theme park coming to Mall of America Nielsen starts profiling mobile Web users Nielsen study DOOH increases revenue at the point of sale Nielsen study Internet key to offline retail Nielsen survey Most people trust online product reviews Nielsen Affluent shoppers more likely to be heavy coupon users Niemann Foods testing in store mobile messaging program Nike opens first NikeID Studio Nine West launches lookbook Facebook app Nine West pilots item level RFID Nintendo solves return dilemma No silver bullet Nokia enhances retail experience in the UAE with new stores Nokia invests in mobile payments startup North American consumers demand more self service November chain store sales rise 3 5 percent Now hear this NRF 08 emphasis on green NRF 2008 opens in New York NRF 2010 to feature Innovation Station NRF 2010 Highlights from the show floor NRF 2010 Top retailers and analysts come together to benefit the Retail Orphan Initiative NRF announces opening weekend receptions for January event NRF announces top ten retailers for customer service NRF BIG Show to debut Innovation Station NRF board calls for economic stimulus NRF CEO Mullin Retailers demonstrating courage to lead NRF chief Cheap is chic NRF exhibitors part 1 Biz intel cash and HR NRF exhibitors part 2 Point of sale point of decision NRF exhibitors part 3 Self service transactions NRF forecasts 3 5 retail growth in 2008 NRF Panel Store design must change in an age of e readers and endless apps NRF preps the Customer Experience Pavilion NRF releases crowd management guidelines for retailers NRF reports best year ever for Big Show NRF sees green with eco friendly concept store NRF survey Most consumers are less than halfway done with holiday shopping NRF to focus on tech beyond the store NRF updates buyer beware product list NRF s RAMA and Shop org announce Retail Innovation and Marketing Conference NRF s Sonic Bar highlights retailing innovations NRF Retail Customer Experience announce pavilion partnership NRF Shop org Partner with Expo TV NRF April retail sales show continued focus on necessities NRF Clarity unveils POS Innovation Lane NRF Easter retail sales expected to fall 14 percent NRF Epicor extends mobile marketing capabilities for retailers NRF Holiday season ends on high note as sales increase 1 1 NRF Intel reveals new in store concept technologies NRF Italian grocer adopts Oracle retail planning tool NRF January retail sales continue slow road to recovery NRF L L Bean ranks No 1 in customer service for third year NRF Magstar unveils mobile POS for linebusting NRF March retail sales disappoint as retailers wrap up first quarter NRF Microsoft puts connected experiences center stage NRF Microsoft to showcase connected store digital signage platform NRF Microsoft unveils new Dynamics ERP retail offering NRF Most families slacking off on back to school shopping NRF Nanonation to preview new FrameWorks digital signage software NRF New ArcaTech solution allows tighter cash control in retail environments NRF Outgoing Wal Mart CEO stresses opportunity NRF Retail needs more qualified managers NRF Retaligent announces subscription plan for clienteling software NRF Sir Terry Leahy s six drivers for growth in 2010 NRF STRATACACHE debuting audience measurement tech NRF Stu Armstrong on in store digital media NRF Tesco CEO Sir Terry Leahy s 10 lessons for success NRF Torex unveils new customer loyalty system NRF Tough economy will mean more of the same for Dad NRF U S should follow Europe s lead on hidden credit card fees Number of Americans to shop on Cyber Monday nears 100 million Off premises ATM placements double in Europe Offer employees 2K to quit It works for Zappos Office Depot adds customer product reviews to Web site Office Depot adds online photo services Office Depot offering free resumes faxing OfficeMax launching c store concept Oft quoted retail statistic doesn t give the full picture Old Navy recasts image aims younger One in five shoppers will favor green retailers this season One too many One fifth of online retailers offer a mobile microsite One third of online shoppers encountered problems this holiday season Onkyo debuts new hardware for in store media Online killer app hasn t killed anybody yet Online retailer profits from personalizing its outbound marketing Online retailers benefit from buying under the influence Online retailers boost sales through IP geotargeting Online retailers emphasize free shipping social media for the holidays Online retailers get help with conversions Online retailers wrestle with shipping discounts Online sales to drive in store technology growth Online shoppers actively seeking alternate payment methods Online shoppers expect more from the experience Online shoppers want user ratings systems Online shopping a work in progress says report Online shopping experience tweaked with analytics software Online stores lean toward tailor made services Online savvy shoppers pose a challenge for retailers Opinion Just say no to discounting Opinion 12 ways to maximize the customer during a recession Opinion Best Buy s new plan ignores customer experience Opinion Changing the POS security burden Opinion Data hurdles to a great multi channel experience Opinion Don t confuse customer service with customer experience Opinion IKEA is the least sustainable retailer on the planet Opinion Loyalty is more than points programs Opinion Michelle Obama is saving retail Opinion Most loyalty programs use the wrong incentives Opinion proper use of customer data key to multi channel success Opinion Retailers giving lip service to customer service Opinion Retailers need to cut their SKUs Opinion Retailers take back your shelves Opinion Store design should emphasize comfort Opinion The difference between clerking and selling Opinion The fine art of reading customers Opinion the shopping experience can be more important than the product Opinion Why customer satisfaction surveys don t work Opinionmeter offers guide to retail survey kiosks Optical boutique turns heads literally Oracle enters the retail space planning business Oracle introduces Oracle Retail Data Model Order online pickup in store boosts sales Organic Motion debuts public motion capture experience Outlet malls getting flashier OVAB releases audience measurement guidelines for digital out of home media OVAB to publish guide to audience measurement metrics Over the course of a lifetime women spend a year shopping P G halts tagging of promotional displays P G Dunkin Donuts test dynamic in aisle ads Paco Underhill to speak at Digital Signage Expo Paco Underhill Retail therapy still alive and well Pan Oston delivers Ergolane checkout design to Europe Pan Oston program helps distributors improve estimate and order efficiency Pan Oston releases new Utopia self checkout model Panasonic broadens POS support Panasonic POS announces alliance with XPIENT Solutions Paper catalogs still primary remote sales channel Paperless coupon service OfferIQ launches Participation in loyalty programs jumps 20 percent Pay By Touch shuts down all biometric retail services PayGo adds new features to cloud based POS Payment enhanced driver s license doesn t work in c stores Payments processor uncovers what might be biggest breach ever Paymo aims to make mobile payments a reality in the U S PayPal TheFind partner to make online shopping easier in U K PCATS 5 years later PCI compliance dominates talk at NACStech PCI Council summarizes changes coming in next version of standard PCI standard v1 2 clarifies rules Pep Boys revs up customer service Performance Bicycle selects 3point5 com for online retail training Personal shopping devices prepare for tipping point in 2009 Personal shopping systems poised to take off Personalized marketing Personalized products to become major trend in coming years Personas connect retailers shoppers PETCO raises average order value with real time personalization Peter Luckett Banish the bland PGA Tour Stores work toward growth through customer experience Pharmacy chain installs in store music and messaging system Philips introduces AmbiScene lighting concept for retail Phoenix Technology deploys Voice Blast marketing program Phone company upgrades in store experience with interactivity signage Photo gallery GreenbergFarrow redesigns the Manhattan Mall Photo gallery The retail windows of Christmas 2008 Placecast launches location aware retail marketing tool PlayNetwork acquires Channel M PMA releases shopper marketing survey results Pointer Media Network launches with data on 80 million shoppers Polo Ralph Lauren launches mobile shopping Pop up shops becoming mainstream POPAI announces digital signage award winners POPAI Display of the Year awards announced POPAI research digital window signage increases footfall Portland s Healthnotes adds products expands beyond natural food roots Prairie Interactive releases customer interaction suite Predictix launches SaaS suite for consumer centric merchandising Prepaid cards and ATMs Preview GlobalShop 2010 Primera shipping full color POS printer Private label The prestige brands of tomorrow PRN and Cabco Group aim to enhance retail through in store media PRN to develop Cond Nast content for Checkout TV network PRN s Checkout TV achieves 60 percent advertiser recall among consumers PRN Retail Entertainment Design announce alliance ProcessAway turns iPhones into credit card terminals Product pros Profile A career by design PROFILE When the shoe fits Promotion Marketing Association releasing data on shopper marketing ProView software from Wincor Nixdorf monitors kiosks on five continents Public still wary of retail health clinics Put signs in their place Putting empty storefronts to good use Putting the world in Wincor World Putting your best customers to work for you Quantum Retail unveiling Agile Customer Experience at NRF Quebec grocer eliminates plastic bags Queue management targets the last stage of the purchasing process Quividi unveils gender aware fragrance dispenser Radio Shack s wireless initiative is impressive but can it boost sales RadioShack quietly opens new concept store RAMA Research reveals habits preferences of social media users Ramping up accessibility Raymark partners with Toshiba to strengthen presence in Asia Reader Q A How do I drive more traffic into the store Real time purchases take to the skies Red Book reveals latest version of store execution management tool Redbox adds Blu ray titles to its 1 rental offerings Redbox caves agrees to 28 day delay with Warner Bros Redbox files federal lawsuit against Warner Home Video Redbox has movie studios worried Redbox responds to Fox pulling its new releases Redbox sues Universal Studios Reflect Systems to showcase ReflectView 5 0 in store digital media solution at NRF REI prototype wins sustainable design award Remote Media technology pilot leads to retail award placing Rent A Center signs with Diebold for cash recyclers Report says women are better suited for retail jobs Report sheds light on tricky security issues Report sheds light on value of loyalty programs Report Major breakthrough yields one cent RFID tags Report 2009 to be the year of cross channel retailing Report 40 percent of shoppers rely on directional signage Report Bargain friendly retailers still hiring Report Consumer definition of value is changing Report Consumers in a frugal holiday mood Report Customer satisfaction strong in 4Q 2009 Report Discounting sets grim tone for holiday retail Report E commerce spending to hit 156 billion this year Report Four ways Millennials will impact retail in coming years Report Gen Y shoppers are least brand loyal Report Gift card spending to drop slightly Report Green retailing is not a fad Report How consumers will choose brands after the recession Report Importance prevalence of retail technology on the rise Report In store ads sway planned purchase decisions Report In store systems get most retail IT dollars Report Loyalty to nationally advertised brands is falling Report More holiday shoppers will pay with debit cash Report Multi channel must be seamless customer centric Report Multichannel buyers more active have higher spend per household Report Online retailers focusing on the checkout experience Report Online retailers shifting marketing focus Report Retail stores missing opportunities without digital signage Report Retailers benefiting from near real time BI Report Retailers must adapt to conscious practical consumerism Report shopper marketing success requires understanding the customer Report Shopping online is a green activity Report Social media mobile phones are key retail influencers this year Report Store based retailers see the most potential in mobile Report Two thirds of retailers lack cross channel integration Research Canadian shoppers have no patience for browsing waiting in line Research E commerce hindered by lack of human assistance Research Holiday retail outlook is positive Research Mobile retail apps have massive growth potential Research Most consumers will pay more for a good experience Research Most retail Web sites fail basic usability test RESEARCH Multi channel shopping changing retail RESEARCH Online retailing delivers strong customer satisfaction Research Physical stores still beat online for product information experience Research Poor customer service will cause 62 of Europeans to change provider Research Retail digital signage market to triple by 2013 Researchers find security flaw in chip and PIN payment system ResponseTek CEM upgrade adds SMS surveys new reports Restoration Hardware attempts to differentiate by raising prices Retail Anywhere upgrades POS solution with signature capture Retail application for Microsoft Surface unveiled Retail architect Meet the new consumer Retail Banks and Financial Institutions Benefit from Technology Implementations in the Down Economy Retail bringing layaway back to life Retail buildings can be carbon free by 2020 Retail clinics a symptom of change in patient demand Retail Commission will share insights at ISME Retail design conference to open Euroshop Retail designers emphasizing local connections customer amenities Retail designers to converge at NRF DESiGN STUDiO Retail Innovation Awards open for nominations Retail marketing will drive growth of NFC market says Juniper study Retail media consultant Laura Davis Taylor joins Creative Realities Retail RFID focus turns to first last 100 feet Retail sales beat expectations two months in a row Retail sales show unexpected rebound in January Retail tech spending expected to increase Retail therapy is not just psychological it s chemical Retail Week Technology Award winners announced Retail Wi Fi open to hacking Retail s need to bridge the empathy gap Retail s new motto Many happy returns Retailer Migros moving to electronic shelf labels Retailers alter holiday music mix in store to play on emotions Retailers brace for fiercely competitive 2008 Retailers can connect with mom shoppers online Retailers can weather economy by focusing on basics Retailers embracing a new breed of analytics Retailers experiment with new loyalty programs Retailers eyeing Woot business model Retailers focus on convenience self service to fight online Retailers get hands on with new tech Retailers jockey to market swine flu shots Retailers localizing discounts Retailers need to keep an ear on the phone Retailers not cutting IT budgets in 2009 Retailers open shop in Second Life Retailers pilot new shrink management tech Retailers ramping up Cyber Monday promotions Retailers rebound from disappointing holiday Retailers reprogram workers in efficiency push Retailers shedding jobs but specialized roles still remain Retailers tackle 2010 with technology Retailers tackling mountains of data Retailers taking Christmas in July more seriously this year Retailers tap into shoppers psyches with sentimental sales pitches Retailers target younger shoppers with mobile coupons Retailers to discuss green initiatives at NRF Retailers upgrading POS focusing on its marketing capabilities Retailers with legacy wireless systems can protect and enhance investments without experiencing the high cost of replacement Retailers make customer experience more theatrical Retailing of a different color Retailing to the digital native RetailWire Discussion Brands not connecting with women through social media RetailWire Discussion Guys join the get out of shopping club RetailWire Discussion Localization and limited buys RetailWire Discussion Most loyal customers aren t profitable Retalix to integrate Windows 7 with its retail supply chain software Retalix BT launch turnkey tech for grocery retail Rethinking retail in the age of the grounded consumer Reusable RFID tags look promising Revionics launching inventory optimization system at NRF Reward program members are best at word of mouth RFID a boon for retailers bane for privacy advocates RFID possibilities beyond the supply chain RFID smart mirror prototype installed at men s store RFID to become 9 7 billion industry by 2013 RFID based magic mirror coming to UK retail RFID based loyalty card tracks shopper movement RFID Uncovering the value Road Merchant enables Blackberry credit card processing ROBOTGALAXY concept lands in New York Roche adds MyWebGrocer ad network interactive circular Rockport online experience gets social bookmarking parametric navigation Roots Canada adds social commerce features to web site Rosetta Stone opens experiential store Rumor Apple preparing download kiosks Safeway online coupon program coming to all stores Sam s Club installs coupon kiosks in 600 stores Sam s Club eSoles taking footcare kiosks on cross country tour Samsung releases 2 000 nit 70 inch high brightness LCD Satisfying the customer whose credit has been denied Scheels PlayNetwork create multimedia experience store Schnucks offers free eye exam kiosks Screen Media Expo Europe announces highlights Search essential to online retail Sears accused of violating fraud law Sears aims to be more interactive Sears brings back layaway Sears fighting bad economy with improvements to customer experience Sears goes above and beyond for police widow Sears planning drive thru warehouse concept store Sears re introducing full service beauty departments Sears AOL launch good news site Seasonal stores pop up make money then go away happily Secrets of high concept retailers Secure POS Vendor Alliance announces new members Selenium Interactive announces Universal Product Code digital signage system Self Service Excellence Awards open for submissions Self Service Expo showcases new products technology Self checkout adds human touch Self checkout and alcohol A dangerous mix Self checkout could reinvent the c store Self service digital music store announced by KIOSK Mix Burn Self service store may employ RFID instead of people Self service transactions to top 1 7 trillion by 2012 Sensormatic lets retailers openly safely display high theft items Sephora chooses RedPrairie for warehouse management Sephora com launches Ratings Reviews online feedback September retail sales see modest increases thanks to weather late back to school sales Seven supermarket trends for 2010 Sharp 108 inch LCD makes impact at the In Store Show Sheetz completes mobile payment trial Shifting retailers respond to new season of discontent Shoe retailer rolling out massive POS upgrade Shoe stores need new format to compete says study SHOP com adds merchants to its site search Shop org adds drugstore com CEO as keynote speaker for annual summit Shop org Forum to highlight e tail opportunities Shop org Summit will feature e commerce critic s corner Shopatron rolls out in store pickup solution Shopper marketing finally getting respect it deserves Shopper stores loyalty cards on his iPhone ShopperDNA gauges effectiveness of in store marketing Shoppers access product reviews in record numbers Shoppers expect high tech options in coming years Shoppers like trying new products but only if the price is right Shoppers look to store staff as economic barometer Shoppers tracked with infrared beams Shoppers want retailers to show how green they are Shoppers willing to pay more for products they can touch ShopperTrak reports retail foot traffic drop for February Shopping bags become sophisticated branding vehicles Shopping bags that matter as much as what is in them ShopYourWay merges Sears Kmart multichannel experiences Short may not be sweet for online product descriptions Shortlist announced for 2008 European Retail Solutions Awards Sigma Micro unveils new software suite for multichannel retailers Singapore grocer testing RFID cart this year Six commandments for retailers to survive Six trends for in store media in 2010 Ski resort improves shopping experience with RFID SkyeTek offers Web based RFID platform SlideBuy brings touchscreen delivered info to the retail shelf Smaller stores honoring gift cards from large retailers Smart carts coming to Food Lion Smart retailers fight walk aways at the checkout Smart shopping carts gain momentum Smilebox adds direct to store printing at Walmart Sam s Club Snag shoppers with self service Snap Send Get connects mobile phones product info Social e commerce taps voice of shopper Social media for retailers Focus on Facebook Social media moving into the in store marketing mix Social media proves important for back to school shopping Socio economic benefits of ATMs Software from Q helps retailers buck the downturn Software vendor adds real time text analytics to customer feedback reporting platform Software as a service for in store digital signage Solidcore runtime control secures the POS Solving the player to screen puzzle Some gas stations stop taking credit cards Some Wal Marts going upscale soundDNA player gives retailers advanced audio messaging music capabilities South African retailer uses interactive tech in Store of the Near Future Spanning the gap Specialty retailers integrate channels reap rewards Sports Authority chain launches Wii Fit Experience Sports retailers embrace Microsoft Retail solutions Sportswear brand Gant puts entire lineup under one roof Sprint Studio built around digital signage Sprint takes aim at history of tepid customer service Squeezing big box retail into small city spaces Staples bringing RFID to four more stores Staples Canada to implement live agent assisted selling Staples expands video assist program Staples improves the experience for online shoppers Staples selects RedPrairie for supply chain workforce management Starbucks closes 7 100 stores for training Starbucks to offer both free and paid Wi Fi Startup will show how green products really are Sterling Commerce ChoiceStream partner on personalized merchandising Steve Jobs helping overhaul Disney Stores Stickers enable NFC payments on cell phones Stop Shop expands scan and bag program Stop Shop offers language assistance to pharmacy customers Store closings spell big opportunities for the survivors Store generics boosted by bad economy Store hosts wedding of employee customer Store makeover starts at Orange to improve customer care facilities Store traffic reporting are new tools needed StoreFixture launches new line of retail display elements StoreNext to market IBM POS for grocery c store StoreNext to offer the LaneHawk shrink prevention system Stores offer alcohol movies to keep men shopping Stores use live DJs to lure shoppers Stores within supermarkets gaining popularity StoreXperience converts mobile phones into personal shopping assistants StoreXperience partners with PICOM on mobile commerce Strategic thinking StreamGuys unveils IP based ad insertion for in store audio Study analyzes how why teens shop Study shows e mail campaigns drive offline shopping behavior Study 18 to 30 year olds drawn to out of home media Study Attractive store personnel could put off shoppers Study Brands more influential than price Study C store shoppers respond differently to in store media Study Christmas shoppers trust social networking for gift inspiration Study Community features drive traffic sales to online retailers Study Consumers desire better touch and feel shopping experience Study Customer adoption of self checkout growing Study Customer experience is No 1 retail priority in 2009 Study Customer experience the lynchpin of multichannel success Study customers dislike the wireless retail sales experience Study Customers want simpler easier to understand food labeling Study Customers won t tolerate waiting in line more than four minutes Study Electronics retail gets high marks for customer satisfaction Study Free samples drive sales Study H1N1 flu could have a big impact on holiday retail Study Image heavy emails not getting through Study Impact of TV advertising down shoppers more savvy Study Loyalty programs are failing to connect with customers Study Most retailers failing at channel integration Study Multi channel marketing drives new sales Study Multichannel experience dysfunctional Study Multichannel shoppers are more loyal spend more STUDY Online retail tough but cohesive experience still elusive Study Online shopper satisfaction holds steady Study Pricey products trigger happy responses in consumers Study Promotional bundles devalue products reduce long term profit Study Retailers should pay more for top notch workers Study Retailers underperforming on customer service Study Retailers willing to sacrifice efficiency to improve service Study RFID improves inventory accuracy Study Satisfaction with online shopping is slipping Study Shoppers trading down changing shopping patterns Study Shoppers value eco friendliness over price Study Stigma of gift receipts is diminishing Study U K retailers not embracing multi channel Study Valentine s Day spending to hold steady Study Windows POS terminals steal market share from Linux Style For Less selects Epicor Retail Sunoco debuts new store layout Supermarket woos shoppers with valet parking Supermarkets intensifying online non food push Surprise Low income shoppers more willing to pay a premium for sustainability Survey indicates majority of wine shoppers would use self service wine info kiosks Survey reveals shift in customer loyalty drivers Survey shows effectiveness of in store cosmetics demos Survey consumers doing more online window shopping Survey customer service trumps price Survey grocery shopping can be enjoyable sometimes Survey Luxury shoppers prefer Amazon com Survey More than half of consumers use mobile phones for holiday shopping Survey Most consumers just don t care about going green Survey Multichannel customers are more profitable Survey Online shopping should be brisk this holiday Survey Retail employees not giving good customer service despite tough job market Survey Retail IT budgets recovering Survey Returns fraud will cost retailers 9 6 billion in 2009 Survey Shoppers prefer enclosed malls to strip malls Survey Shoppers will flee an unclean store Survey Small stores independents preferred over big names Survey Two thirds of shoppers will try smaller format stores Survey Wegmans is top supermarket Costco favorite mass grocer Survey Word of mouth influences most electronics apparel purchases Sweden testing mobile phone payments Swedish retail giant relaunches its e commerce site Swiss farm shop tests unmanned NFC retail payments system Symstream names Hudson VP managing director Syncsort announces clickstream data integration tool Systemax relaunching CircuitCity com Systemax wins Circuit City e commerce business T Mobile wins retail store customer service showdown vs other carriers Taming the loyalty card beast Tapping the POS to test content Tapping the wisdom of crowds Target adding mini markets to 100 stores Target adds product recall notification system Target and Screenvision added as OVAB members Target launches in store health channel Target mobile tech converts gift cards to virtual barcodes Target opening pop up shops for the holidays Target remodeling stores adding TV delivery service Target takes on warehouse clubs Target to slash some toy prices by 50 percent for holidays Target upgrades info delivery with KANA Target s new return policy raises questions Target Photobucket partner for photo services Target com announces vendor partners for re platforming effort Targeting attractive segments in tough times Taurus F Curtis Barry partner on multi channel software Teen retailers shut down concept stores focus on main brand Temporary shops make lasting impressions Ten new shopping habits of the formerly upper middle class Ten retail IT predictions for 2010 Tesco accused of misleading ads Tesco entering the movie business Tesco opens Britain s first all self checkout store Tesco plans department style stores Tesco plans next gen loyalty program Tesco revamping Fresh Easy store format selection Tesco to carry Dell computers Tesco to offer bachelor s degree in retail management shelf stacking Tesco to test DVD rental kiosks in Ireland locations Tesco s all self checkout approach a hit with shoppers Tesco We goofed in the U S Test in Europe predicts slow roll out of mobile wallet tech Texas retailers get self service bill payment Thailand s largest mobile phone distributor installs CAYIN digital signage The last mile of product delivery too often overlooked The peak end rule Can it transform your customer experience The 5 biggest retail customer experience stories of 2009 The Amazon store is just a rumor but maybe it shouldn t be The best is yet to come for holiday e commerce The cautionary lessons of Circuit City The changing face of Black Friday The changing face of the department store The convergence of digital signage and mobile marketing The customer experience checklist The Digital Signage Show Inside Target s digital signage network The Economist The recession spawns self service Help yourself The emotional benefits of retail The evolution of private labels at retail The financial discipline of customer experience The five myths of customer service What you don t know is hurting your business The Flaming Lips to open pop up store for one day The gap between shipping tech customer expectation The great indoors The Home Depot transitions to Fujitsu U Scan retail self checkout software The Incentive s Role in a Survey Program s Success The Keys to a Successful Customer Satisfaction Survey Campaign The Knot enhances wedding registry offerings The Limited deploys video analytics system The lost art of the loss leader The planning puzzle The power of virtual shopping The pros and cons of concealing product prices online The psychology of color at retail The psychology of digital signage The pursuit of pampering The retail power of suggestion The seven competencies retailers will need to survive the recession The Tao of wow The Tesco Kroger connection The theater of the brand Building entertainment experiences at retail Think globally sell locally Thinking beyond traditional retail packaging Thirty six million Americans now print online coupons Thomas Pink Warehouse merge channels with BT Thomson bringing interactive merchandising to ISME Three reasons customer service is so bad Three rules for digital signage audio in the retail environment Three specialty stores that stand out from the pack TimeTrade announces webinar on personalized retailing Titanium system combines RFID facial recognition TNS unveils new in store metric for grocers Tokyo s largest electronics store deploys YodobiTV Network Tomax CXA partner on tech for auto retailers Tommy Hilfiger Denim launches interactive storefront Top 10 brand and marketing trends for 2010 Top 10 customer experience resolutions for the New Year Top five tools retailers need to survive TOP Food Drug loyalty card offers more than just discounts Top source of retail shrink employees Top Web retailers offered more coupons rebates in 2008 Tory Burch Sir Terry Leahy other speakers announced for NRF 2010 Touch pay tech down but not out Touchscreen survey kiosk enhancement adds multimedia content Touchscreens engage shoppers at NY Fashion Week Tough times drive retailers back to basics Toys R Us adding FAO Schwarz boutiques Toys R Us rolling out new superstore concept Toys R Us introduces grocery concept Tracking customer analytics breeds loyalty Trade shows converge on Vegas Trading places Traditional retailers gain online ground Trail Mark store upgrades design Training customer service staff with a PSP video game Training for unit level success for holiday 2009 TruMedia s PROM software targets digital signage ads Trying on Clothes 2 0 Turning retail into a game Turnkey solutions mobility steal focus at Self Service Expo Tweens search for products online get parents to buy them in store Two grocery chains trial electronic shelf labels Two thirds of young U K shoppers use catalogs Tyco acquires video analytics firm IntelliVid U Tique launching fully automated luxury shop U K apparel retailer integrates channels U K ATM initiative making strong progress U K retail design suffering from neglect U K retailers get boost in ATM volume U S consumers making fewer shopping trips U S retail sales rise 14 percent after the holidays U S retailers just beginning to understand customer experience report says Umbra opens first retail store in Toronto Unbound releases mobile retailing platform Understanding the female shopping psyche Unilever testing mobile coupons United Oil president eyes unique unconventional store designs Up close and personal Urban Outfitters adds cross channel tools from Sterling Urban Outfitters emphasizes cool lets employees design the store Urban Outfitters expands mobile marketing efforts User generated classified ads coming to pharmacy screens Using online game Best Buy amps employees on new service Using the VIP treatment as retail differentiator Using Touchscreen Devices to Capture Visitor Feedback Using virtual reality to test merchandising layouts USPS updates tech with NCR Vegas shoppers can now tweet on the Miracle Mile Shops billboard VendorNet launches cross channel inventory tool VeriFone launches contactless pinpad for self service POS Versatile Mobiquity facilitates fast in store credit apps Vestcom acquires Electronic Label Technology Vestcom launches turnkey shelf edge communication system Victoria s Secret launches mobile site Video game buy back company e Play halts operations VIDEO Using iPhones to drive digital signage content Viewpoints adds blogs content publishing to reviews platform Viewpoints ForeSee partner for online customer satisfaction measurement Vigix rolling out vending kiosks Village Pantry revamps employee training system Virgin launches pop up store for Rock Band 2 Virgin Megastore closings mark the end of a retail era Virgin Mobile woos shoppers with free beer Virgin opens Warner Bros store within a store Virtual friends Virtual shopping trips yield real results ViuOne launching mall video ad network Wal Mart countdown clocks mark the minutes to digital TV deadline Wal Mart launches online shopping tool for Valentine s Day Wal Mart Mexico signs with Thomson for in store media Wal Mart opens first Hispanic store Wal Mart redesign praised Wal Mart to open small footprint grocery stores Wal Mart tweaks store for Arab Americans Wal Mart unveils new understated store design Wal Mart JCPenney use experimental branding to reach new audience Wal Mart Target facing lawsuit over RFID use Walgreens to redesign its stores this summer Wall Forms intros compact display for GPS MP3 products Walmart displays emphasize family night Walmart emphasizing endcaps on steroids Walmart honors HP for Pavilion packaging Walmart releases details on new Smart Network Walmart revamps electronics department Walmart reveals 18 month results for SMART Network Walmart under fire for sick leave policy Walmart unveils first Hispanic concept store Walmart wooing wealthier shoppers Walmart s Project Impact shoots for cleaner stores better customer service Walmart Amazon stir up holiday price war Warner Bros follows other studios lead pulls new releases from redbox Wavelink Recognizes Direct Source as a Top Partner Wavelink voice enables Oracle retail apps Weaving real time Web into brick and mortar Web companies dismantling language barriers in online retail Web merchants stepping up their customer service Web shoppers swayed by site design Web tools to help reach customers Web based POS tool adds inventory management features Web enabled POS boosts ROI WebDT 400 Series Handhelds Provide Ultimate Usability in Retail and Hospitality Industries Webinar looks at digital signage opportunities in an uncertain economy Webinar reveals key future trends for digital signage Webinar to show how self service can benefit retailers in tough times Wegman s eyeing RFID for prescription management Wegmans goes a cut above with RFID for supermarkets Wegmans upgrades online shopping list functionality Welch s testing lickable ads What does online shopping really cost employers About 7 What e commerce conversion rates from January 5 and 6 can tell us What green can mean for a retailer s image What other retailers can learn from Prada What recession Retailers still spending on store maintenance upgrades What the Amazon Zappos deal means for customers What the iPad means for booksellers What s in store for malls formats Where clothing stores really fail the dressing room White paper addresses social media for retail White label ATMs clean dirty cash Whole Foods Canada launching digital signage stations Whole Foods named most humane grocer Whole Foods offering free rides home via rickshaw Whole Foods to get rid of plastic bags Whole Foods unveils mobile optimized site Why Generation Y isn t buying your products Why good customer service is like billiards Why Microsoft s Project Natal could revolutionize in store media Will digital download kiosks save Blockbuster Wincor expands loyalty software capabilities Wincor Nixdorf and DigitalPersona Partner for retail POS systems Wincor Nixdorf becomes technology partner in the GS1 Knowledge Center Wincor Nixdorf bringing retail IT platform to the U S Wincor Nixdorf names new U S CEO Wincor Nixdorf U S CEO retail will grow Wincor people counters measure shopper body heat Wincor powers new Best Buy stores in China Wincor World focuses on service automated checkout WINCOR WORLD 360 degree scanning will speed check out WINCOR Wincor Nixdorf offers outsourced debit credit processing for retailers and FIs Windows XP SP3 delayed due to retail compatibility issues Winn Dixie unveils new store prototype Wireless solution improves inventory management Witron system aims to fully automate shelf replenishment WITRON unveils automatic shelf replenishment system World Retail Awards shortlist announced Xsilva to showcase Mac based POS at NRF Xterprise announces retail RFID suite Zain launches store of the future in Bahrain Zappos urges customers to upload videos of themselves Zenhire Associates Interactive offer pre hire training tool Zonik brings customer interaction to the forefront of its in store experience Zytronic bringing interactive retail deployment to Asia	BLOG 5 signs your retail store needs a makeover Apple stores take to the seas April Quote Are frontline processes ruining your customer experience Bank of America shows trends in retail store layout Designing a new experience and putting fun back into retail Five things any retailer can learn from Apple Is Discounting Ever Appropriate Is Technology Just Ahead Or Is Retailing Behind March Quote New blog New Orleans The Ultimate Customer Experience Pricing and Name Awareness Retail Customer Experience Change or Die Sears goes above and beyond for police widow test The 4 keys to a successful customer strategy in 2010 The customer is wired Are you The difference between clerking and selling The discount economy and its implications for the future The lost art of the loss leader Welcome to the new Retail Customer Experience What s More Important Than the Customer Experience
SHOWCASES ADFLOW Networks AML ArcaTech Systems ATM Industry Association ATMIA Audio Video Interactive Inc Black Box Network Services Bongo International BroadSign Capital Networks Limited CoolSign Corporate Safe Specialists Curiosk Marketing Solutions Inc Digital Signage Expo DYNASIGN EMN8 Inc EnQii Frank Mayer Associates Inc Genr8 Digital Media Guidon Performance Solutions Helius LLC Hercules Networks Industrial Image Inc KioWare LG Electronics USA Inc Livewire Kiosk MediaSignage Inc Nanonation National Cash Systems National Datacast Inc National Service Center NEC Display Solutions Pan Oston Screenmedia Expo Europe 2010 Seamark International LLc Source Technologies Starmount Systems Symon Tek Panel The Customer Experience Architects Tightrope Media Systems Tranax Technologies Inc U S Payments Wincor Nixdorf International Windows Embedded Wireless Ronin Technologies	WHITEPAPERS_INDUSTRY Assisted Selling Bill Payment Kiosks Branding Consumer Behavior Consumer Psychology CRM Customer 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Cards Certificates Pre Paid Cards Global ATM Security Alliance Grocery Self Checkout Utopia Guidon Performance Solutions LeanSigma Guidon Performance Solutions LeanSigma Workforce Management Handheld HD View Transmitters HDMI CATx Transmitter HDMI Splitters Helius MediaGate Router 3550 Helius MediaStream SST Mi High Bright LCD for Digital Signage 46 NEC MultiSync X461HB High Volume Cash Dispensers High Volume Cash Recyclers High Definition LCD Signage 46 NEC M46B AV Horizon Hobby FS One Kiosk Hospitality Digital Signage Hotel Digital Signage Human Resources Implementation Services In Store Digital Signage In Store marketing Indoor Advanced Function ATM ProCash 2100xe Integrating Mobility into Your Financial Self Service How Consumers Will Demand to Bank in the Next Interactive Audio Sampler Listening Station Interactive Sales Assist Kiosks Interactive Self Service for Retail Interactive touch screen kiosks John Deere Live KDT750 Price Verification System KDT900 Kiosk Data Terminal Kiosk Kiosk Components for Cash Debit Check Transactions Kiosk Server Software KioWare Server Large Screen LCD Signage 42 NEC MultiSync LCD4215 LG 32 Class 31 5 Diagonal LCD Widescreen HD Monitor LG 42 Class 42 0 Diagonal LCD Widescreen HD Monitor LG 42 Class 42 0 Diagonal LCD Widescreen HD Monitor with Built In Controller LG 47 Class 46 9 Diagonal LCD Widescreen HD Monitor LG Class 37 0 Diagonal LCD Widescreen HD Monitor Livewire Content Network M5900 Portable Data Terminal M7220 Wireless Data Collection Terminal M7225 Handheld Computer M8050 Handheld Computer Making Multichannel Work 10 Essential Tactics for a Successful and Seamless Retail Strategy Media Player ADFLOW Networks Media Player Engine Media Player by Enqii Media Players SDA 230 330 430 630 SIA 630 SMA 3000 MediaSignage com AIRPlayer MediaSignage com AIRStudio MediaSignage com WEBPlayer MediaSignage com WEBStudio Member Information Grid Menu Boards Digital Signage MICROSOFT GAMES FOR WINDOWS Mini CAT5 Extender Kits Mini 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Technologies White Papers Standalone Digital Signage Solution Digital Associate Lite Starmount Systems Digital Media Suite Modules Starmount Systems Framework Starmount Systems Kiosks Strategy Consulting Installation Integration Training Technical Support Tasting Notes Tek Panel 320 32 All in One LCD PC TEK PANEL 370 37 TFT LCD Wide Screen Full High Definition Display and Integrated PC TEK PANEL 570 57 All in One LCD with Integrated PC Telecommunication The Tek Panel 240 Through the Wall Advanced Function ATM ProCash 2150xe Through the Wall ATM ProCash 2050xe Tightrope Creative Training Support Training and Support Tranax 500CS Cash your checks the easy way Tranax Cash Dispensing OEM Hybrid ATM Tranax Mini Bank 1700 Unsurpassed Value for the Retail ATM Market Tranax Mini Bank c4000 Best value in Retail ATM and Self Service Functionality Tranax Mini Bank x4000 The most Advanced and Versatile ATM Tranax OEM Transactional Kiosk TK1000 Transactional Self Service for Banking Transactional 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VIDEOS NCR s Mike Webster at NRF 2010 NRF 2010 highlights in review IdentityMine s Retail Map on Microsoft Surface NRF NCR music download station NRF Nanonation Frameworks DS signage software NRF Intel s Smart POS self checkout NRF Cisco Retail booth walk through ProVision Technologies 3D holographic kiosk Monster Media interactive campaign for Oxygen Network KIOSKCOM Intava s Vector interactive display for retail Bobbi Brown s video wall and touchscreen project Hugo Boss uses interactive digital signage to launch perfume ISME 09 SuperImaging window ad demo Cisco augmented reality used in retail fitting rooms Vampire Diaries digital storescapes by Inwindow Outdoor Onlinet digital signage queue management system Demo Custom foot scanning kiosk from eSoles Cisco Retail Store Workforce Management Solution Nuvo Technologies cell phone charging kiosk SoloHealth EyeSite kiosk demonstration Cisco Digital Signage Video Data Sheet 3M Vikuiti Signage for J adore Dior retail display Coca Cola vending machine marries self service and digital signage Bongo shopping cart demo ClickFox Customer Experience Analytics demo The SteriStation hand sanitization kiosk INFOCOMM A tour of LG s Digital City Curiosk wins Wine 2 0 competition THE DIGITAL SIGNAGE SHOW Netkey s product lift digital signage technology Interactive merchandising and payment by cell phone NACStech Radiant Systems food ordering kiosk NACSTech Gilbarco s Applause digital merchandising system THE DIGITAL SIGNAGE SHOW MediaTile Return on Message methodology explained KIOSKCOM Frank Mayer s digital downloading station THE DIGITAL SIGNAGE SHOW An inside look at Ecast s IQ digital signage system KIOSKCOM CSS demonstrates the small footprint bill pay kiosk THE DIGITAL SIGNAGE SHOW Elo TouchSystems 42 inch APR touch monitor THE DIGITAL SIGNAGE SHOW Elo TouchSystems demonstrates multi touch tech at KioskCom KIOSKCOM Nanonation content data tagging Reactions to Cisco s TelePresence demo Using technology to streamline retail processes Using video for retail store ROI Retail design tips for creating the customer experience Hallensteins Virtual Dressing Room Enhancing the In Store Experience LG digital signage installations at Harrod s in London BF Group digital signage pods at Westfield London Digital signage on London s Oxford St Optimus concept store by Displax Samsung interactive vending machine for Coca Cola SCREEN MEDIA EXPO Sony s Ziris Canvas video wall SCREEN MEDIA EXPO Samsung s ultra thin bezel video wall St Pancras passenger information points SCREEN MEDIA EXPO Wututu s PersonCounter measurement system signagelive running Quividi audience measurement SlideBuy Shopper Information System KB virtual store walk through GLOBALSHOP FogScreen walk through projection screen GLOBALSHOP SKU activated merchandising GLOBALSHOP SlideBuy shelf front interactive displays GestureTek s Cube gesture based digital signage Compelling online holiday offers The economy s impact on shopper habits Capturx solutions for merchandising KIS Photobook Maker kiosk organizes images into albums Screen Media Expo Europe Viral Video Episode 2 Wincor Nixdorf Real 360 Automatic Scanning in action Cisco Lean Retail Architecture introduction The promise of RFID in retail Screen Media Expo Europe Viral Video Episode 1 The first tipping point of the digital signage industry Scala s SaaS solution for digital signage IBM self checkout Dell on retail technology trends Experiential exhibition for Nokia product launch Daniel Pink describes Emotionally Intelligent Signage Cisco Unified Communications enhance the retail experience Using YouTube for retail promotions 3D holographic displays at retail Retail Selling Bad Customer Service in Retail New Motorola MK500 retail touchpoint Interactive displays at the Hello Kitty Store Vodafone WOW Stores TMN interactive retail experience Basics of a POS solution Interactive storefront window at Elle MacPherson NYC NRF MetTel combines invoices to save retailers money NRF IBM presents the Virtual Mirror 3M Vikuiti film at William Ashley furniture store NRF Point of decision signage from MicroSigns NRF Curiosk wine kiosk demonstration NRF Sonic Bar concept store video wall Walkthru NRF s Customer Experience Concept Store The business drivers for retail self service Walkthru NRF s Seeing Green Concept Store Microsoft Surface demo at AT T retail stores Microsoft opens Retail Experience Center Choosing the right digital signage system IBM Retail Hardened retail units Experticity s Matt Scoble demos live talkback kiosk Tim Burke talks tactile keyboards vs digital keyboards Customer preferences for receiving advertising BroadSign looks to 2009 Dynascan s round LED signage at Japan s Aqua Stadium ISME 08 Interactive entertainment from Ecast ISME 08 Springboard Concierge smart cart ISME 08 Audience tag personal digital signage ISME 08 Interactive merchandising for Suunto watches ISME 08 3D digital signage from Encore ISME 08 ShelfCast interactive shelves from Madix ISME 08 Media Cart smart cart ISME 08 Microsoft Multi Touch Natural Kiosk ISME 08 Interactive projection mannequin ISME 08 Virtual Beauty Consultant from Digital Aisle ISME 08 360 degree displays from DynaScan ISME 08 Low cost illuminated signage from Kraslex Development Design Group sample designs Hands on video Amazon Windowshop A pharmacy kiosk from Parata KioskCom 2008 Nanonation KIOSKCOM Netkey shows deli self order kiosk KIOSKCOM ID Tech exhibits card reader solutions KIOSKCOM Frank Mayer exhibits its SlideBuy technology CSG s Digital Folio on Microsoft Surface