Best Practices for EMV Migration

Deadlines are looming for U.S. migration to the EMV payment card security standard, and ATM deployers need to start their planning and implementation process now.


Opinions mixed on Obama's kiosk remarks

Experts give their interpretations of the president's comments regarding self-service and unemployment.

Mobile kiosks drive retail sales

VendaCarts make it possible for retailers to sell to the masses.

Wincor World focuses on service, automated checkout

Wincor Nixdorf says its latest innovations are enhancing the shopping experience for both retailers and consumers.

Basics of a POS solution

Michael Glenny of Dell explains the different components of a retail POS system.

IBM 'Retail Hardened' retail units

Retail units take a lot of abuse, day in and day out. IBM retail units are Retail Hardened, built to withstand the full brunt of today's retail environments.

Wincor Nixdorf U.S. CEO: retail will grow

This year will mark the first Wincor World for U.S. chief executive Patrick Wright, who has already taken steps to help build the company's strength with retailers.

KioskCom Europe: Lines blur between digital signs, kiosks

Integrated touchscreens, networked signage hint at convergence.

Customer experience and IP

Protecting crucial aspects of an in-store experience against imitators.

PCATS, 5 years later

C-store tech standard has big innovations on the horizon.

'The year of digital media' for NCR

NCR touted 2008 as the year of change for self-service.

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Study: Vantiv profiles the 'omniconsumer' of the future

Payment processing services provider Vantiv Inc. has released a new primary research study on the impact of omnicommerce and mobile banking trends on consumers between 18 and 34 years of age. Each year Vantiv and its research partner Mercator Advisory Group conduct primary research on payment trends. A cross-section of U.S.

Costco re-ups with Cardtronics for bulk of retail locations

Costco Wholesale has renewed and extended its contract with Cardtronics as a key provider of ATM services in the United States, the company announced in a news release. Cardtronics owns and operates ATMs in all 450 current Costco membership warehouses...

Rite Aid, PAI enter turnkey ATM agreement

Rite Aid Corp. has selected payment processing solutions provider Payment Alliance International to provide turnkey ATM services at approximately 1,500 Rite Aid locations in the western and southern United States. The program will provide convenient access to cash for Rite...

ATM Marketplace, ATMIA to host webinar about the future of cash and ATM trends

LOUISVILLE, Ky. — ATM Marketplace and the ATM Industry Association on March 31 are hosting a webinar about future trends in the ATM and financial services industry.

ATM Future Trends 2009 provides insight from 20 key industry executives and 1,600 survey respondents

LOUISVILLE, Ky. — After a six-month research project that involved the surveying of some 1,600 ATM and financial executives from throughout the world, ATM Marketplace and the ATM Industry Association have announced plans to release the findings of their research...

WINCOR: Wincor Nixdorf offers outsourced debit, credit processing for retailers and FIs

PADERBORN, Germany — An ability to provide a more comprehensive package of services and solutions for retail and banking is something Wincor Nixdorf AG executives are touting at this year's Wincor World. Wincor Nixdorf president and chief executive Eckard Heidloff...

NRF, Retail Customer Experience announce pavilion partnership

LOUISVILLE, Ky. — NetWorld Alliance, publisher of Retail Customer Experience magazine and, and the National Retail Federation have announced a partnership to design and launch the Customer Experience Pavilion at NRF's 98th Annual Convention & Expo, to be held Jan. 11‐14, 2009, at Jacob Javits Center in New York.

ATMs to dispense Amazon gift cards

MESA, Ariz. — According to a news release, Better ATM Services has reached agreements with Automated Cash Management Systems and APTUS Financial to dispense gift cards at ATMs across the nation.

IBM webinar reveals self-service trends

LOUISVILLE, Ky. — Employee-facing self-service is on the rise, and more self-service devices will be managed centrally in the next several years. Those are two findings published in a recent webinar, Serving the New Consumer Through Self Service, hosted by...

Report sheds light on tricky security issues

LOUISVILLE, Ky. — Consumer fraud and identity theft numbers have risen steadily over the past few years, and, whether you realize it or not, your customers are taking notice. In fact, according to "Data Security and Privacy: Best Practices for...

Self-service transactions to top $1.7 trillion by 2012

FRANKLIN, Tenn. — Transactions at self-service kiosks will surpass $607 billion this year in North America as consumers continue to embrace self-service technology, according to a new research study conducted by the IHL Group, an analyst firm and consultancy that serves retailers and retail technology vendors.

IBM, announce free webinar on reaching the 'new consumer'

LOUISVILLE, Ky. - IBM, a global provider of business technologies, and Self-Service World, the leading news and information source covering the self-service industry, announced a free webinar.

New report details ROI for in-store digital signage

LOUISVILLE, Ky. — The Digital Signage Association has published "Retail Digital Signage ROI: Finding the break-even point," an exclusive research report that uses real-world numbers to estimate ROI and benefits for various types of retail. "The one question that gets...

Shortlist announced for 2008 European Retail Solutions Awards

Nominees have been announced for the eighth annual European Retail Solutions Awards, which will be awarded in a ceremony June 25 at Old Billingsgate Market in London. The ERSAs are "focused on recognizing retailers and suppliers for excellence and innovation...

North American consumers demand more self-service

ORLANDO, Fla. — A growing legion of North American consumers use self-service in their everyday lives, and the latest research from NCR Corp. shows an increasing percentage of individuals actually favor businesses that offer "do-it-myself" options. The third annual NCR...

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