Market research firm GfK asked mobile phone users in 23 countries what activities they regularly do on their mobile phones while they are inside a store.
With recent high-profile data breaches and the growing need to deliver a unified and differentiated customer experience, retail CIOs agree that security and digital innovation are top priorities for 2015.
Consumers have a plan for how they will use their refunds: 39.1 percent will pay down debt and 25.1 percent plan to use it for daily expenses.
Online retail makes sole gain; supermarkets and drug stores lose ground.
Multichannel grocery shopping is surging across the globe, with the birth of a new child being a primary driver of an increased propensity to buy online, according to the findings.
J. Crew, Nike, Marshall’s and TJ Maxx, Walmart, Home Depot, Whole Foods, Amazon.com, Costco, and Dick’s all captured engagement leadership positions in a challenging retail environment where consumer expectations have increased nearly 23 percent over 2014, according to the Brand Keys 2015 Customer Loyalty Engagement Index.
The 4.1 percent increase would mark the biggest annual growth since 2011 when retail sales for the year increased 5.1 percent.
Consumers spent more than $47 billion on small appliances, non-electric housewares products and home fashions in 2014, according to The NPD Group.
A new report finds mobile as a percentage of online sales increased 50 percent in 2014.
According to the survey, only 27 percent of U.S. consumers say they shop online weekly.
A new survey finds considerable concern for the security of credit card and personal information not only online, but also in brick-and-mortar stores themselves.
American men will spend more on Valentine's Day than women, with men spending an average of $104, compared to $45 by women.
The holiday shopping season accounted for the majority of such transactions.
The U.S. convenience store count increased to 152,794 stores as of Dec. 31, 2014, a nearly 1-percent increase from the year prior, according to the 2015 NACS/Nielsen Convenience Industry Store Count.
The study also revealed that Foot Locker is consumers' favorite shoe retailer, followed by Skechers, Nike, DSW and Famous Footwear.