Tesla engages electric car customers to drive sales, save costs

.

Referral program success could prove valuable for Tesla and its customers, while driving down car costs.

FEATURES


App-less mobile tool strives to engage shoppers, boost traffic and sales

Web platform offers up engagement opportunity as well as data analytics capability.

Amazon debuts push-button service to make re-stocking super easy

Convenience is at the core of mega online retailer's re-order service.

Back to School: Shoppers will make more trips, spend more and seek out the best price

Survey reveals traditional items being replaced on shopping lists, and students are even buying their own supplies these days.

Amazon earnings reveal big sales, accomplishments across business lines

Amazon had a good second quarter, and leaders said it proved once again the retailer’s motto of great prices, shopping convenience and putting the customer first is reaping big rewards.

How 'informed' employees will make your restaurant more money

Developing a culture of learning is a 365-day commitment that will motivate staff and have a significant impact on the bottom line if retailers put in the time and effort.

The clash of a crying toddler and the customer dining experience

Sometimes ensuring a good customer experience requires taking a deep breath and strategy.

Facebook 'buy' button ignites debate regarding consumer adoption

Facebook is adding a ‘buy’ button so its zillions of users can shop as they socialize and the move has industry watchers buzzing.

How to avoid potential handcuffs lurking in the credit card transaction

Plastic holders can make purchases easier, faster, and usually in greater quantities than they would if they were paying with paper. This makes transacting credit cards for sales a necessary evil.

Wal-Mart aims to beat Amazon with big sale, shipping incentive

Just one week after Amazon announced a big retail sales push with its ‘Prime Day’ event happening Wednesday, mega competitor Wal-Mart announces its response: an online sale that promises to beat Amazon.

ICXSummit15: From scavenger hunt to Skydeck, the highlight reel

From an Under Armour installation that tests athletic ability to a Warby Parker photo booth experience, interactive customer experience was the order of the day at the inaugural Interactive Customer Experience Summit, held June 28-30 at the Sofitel Chicago Water Tower.

See More »

NEWS


Consumer apps are a must-have for the food retail business, reveals new research

Grocery apps for shoppers are a great way to enhance customer interaction and spur consumer loyalty.

TripAdvisor app integration expands customer engagement capability

The new TripAdvisor integration is the latest addition to Enplug’s app portfolio geared toward boosting customer interaction via social networks

Free webinar offers insight on Which Wich CRM strategy

The live webinar will provide a rare opportunity to learn about customer relationship management from the business enterprise and gain unique insight on options and strategy.

Macy's aims to engage, tap shoppers' opinion in merchandising move

The goal is to engage young shoppers in merchandising to ensure its Junior department is hip.

Children's deaths ignite massive Ikea dresser recall

Reports of children killed last year is prompting the Swedish furniture seller to provide consumers with wall-mount kits to stop dressers from flipping over on children.

Google mobile buy button move is all about helping consumers, retailers

Search giant Google not only wants its users to find what they need but buy what they need without leaving its website.

Amazon expands handyman service to 15 metro areas

Amazon Home Services is expanding nationwide in terms of providers and services, as it begins moving into 15 metro areas including Atlanta, Boston, Miami and San Diego.

LIVE Webinar: Managing customer relationships– what Which Wich learned on its search for the perfect CRM

Free webinar offers insight from sandwich chain Which Wich regarding implementing a successful customer relationship management strategy.

Wells Fargo & Company veteran tapped to lead new client experience division

Chris Calvert and her team are focused on boosting customer service across the insurance business.

Airport shoppers enjoying new interactive retail experience

Travelers at San Francisco International airport are now tapping interactive screens if looking to buy headphones or a cold healthy drink.

Dysfunctional consumers require most attention as they can hurt revenue big time

Every retailer knows to pay attention and reward the loyal, happy consumer but they also need to pay close attention to the irate, angry shopper.

Toys "R" Us prepping new online platform in ecommerce revamp

Toys “R” Us is moving its ecommerce operations in-house and developing a new online shopping platform.

Webinar download available: Tips for ensuring retail business continuity

A retail store chain IT leader offers insight on how he's ensuring Internet connectivity and why he went with a wireless technology approach.

Retailers push for tax-free weekend to spur late summer shopping traffic

Massachusetts retailers are hoping to spur business in mid-August with a sales tax-free weekend.

Men are from Mars, women from Venus in the retail shopping environment

When it comes to retail shopping men and women have very distinct behaviors, both in the brick and mortar environment and online, and retailers need to tune marketing and merchandising approaches to meet the varied needs.

See More »
It is no longer enough to merely sell products and services - today, successful businesses engage their customers on both intellectual and emotional levels. Learn how digital signage can accomplish both goals, while invigorating the bottom line.