Great Omnichannel Expectations

How Retailers Can Off er More Personalized, Consistent Shopping Experiences That Increase Sales And Deepen Customer Loyalty

Type: White Paper

Sponsor: CitiXsys


Digital Signage Language | Making your Content More Engaging

How can you make your digital signage content more effective? By using the correct digital signage language.The text in digital signage content can make or break a design. Even with the best digital signage hardware and CMS, poor digital signage text will hurt the project.

Type: Infographic

Sponsor: Mvix


Great Omnichannel Expectations (Infographic)

5 ways to meet omnichannel expectations - Offer More Personalized, Consistent Shopping Experiences That Increase Sales And Deepen Customer Loyalty

Type: Infographic

Sponsor: CitiXsys


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FEATURES


Fashion upstarts aim to flip apparel industry into new customer experience era

Fashion retailers Stitch Fix, Rebecca Minkoff and Revolve, have one goal in common: flipping the traditional apparel industry into a new era. While they are all focused on providing a unique, customer-centric shopping experience, each is taking its own path to attain the goal.

Ohio ice cream shop launching pad for new overtime regulations

VP Joe Biden said the ruling, which extends overtime protections to 4.2 million more Americans, who are not currently eligible under federal law, will help to strengthen and expand the middle class.

Target innovation chief: Mobile is king, stores a vital asset in customer experience

Target intends to keep investing heavily in customer experience technology, but mobile playing a critical role.

Kroger's ClickList fuels points for chain, but what's in the cards for customers?

Kroger is extending its ClickList online ordering service to new markets, but that does not mean a national rollout is in store for consumers.

Talking With: Citi's chief customer/digital experience officer on mapping the customer journey (Part 2)

In this second part of a two-part interview with Citi Chief Customer and Digital Officer Alice Milligan, Milligan discusses mapping out the customer journey and how Citi is hurdling obstacles in delivering top-notch customer service and experience.

How Target's in-store clinics are reinventing retail wellness

Target's new in-store wellness sections, called Connected Health, enable shoppers to track personal health information on handheld devices.

5 signs you're in a relationship with the consumer … or not

The most important 'sale' made every day is building relationships.

Kohl’s first retailer melding Apple Pay, store charge card, loyalty program

Kohl's customers can now tap Apple Pay to use their store charge cards and not miss out on earning loyalty rewards in the process.

Why POS is as valuable as electricity for the retailer

Running your wireless business without a point-of-sale system leaves you in the dark even more.

Infographic: Why Mother's Day is a retailer's dream day

Mother's Day is one of the three favorite sales seasons for retailers, right behind the winter holidays and back-to-school season.

Droids vs drones: The war to win the "last mile" of retail

Winning the last mile of delivery creates a major competitive advantage.

Sales success begins and ends with engagement

Engagement can be difficult to measure, but there are ways to do it.

Talking With: Confirmit SVP Tore Haggren on why employees are vital to customer experience

The retail employee, whether on the store floor or in the call center, is a key element in providing a rewarding customer experience but oftentimes the human element isn’t a focus for the business.

Talking With: Ikea Sales Leader Karen Haas on why businesses must know the customer

A comparison to Apple with regard to customer experience is no small compliment and Ikea continues to expand and innovate.

If there is an app for that… why should we care about bots?

Ignorance is not bliss, nor is it profitable in today's connected world.

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It is no longer enough to merely sell products and services - today, successful businesses engage their customers on both intellectual and emotional levels. Learn how digital signage can accomplish both goals, while invigorating the bottom line.

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