Multitouch Integration Transforms the Digital World

Although the idea of manipulating content on a digital screen with touch has become widespread, we’ve only scratched the surface of what can be accomplished.

Type: White Paper

Sponsor: Horizon Display


Projectors in Digital Signage

In this guide, sponsored by NEC Display systems, we'll look at the technology behind projection, the scenarios in which projection may be the right choice and some of the best practices to ensure successful deployments.

Type: Guide

Sponsor: NEC Display Solutions


Webinar: 2015 Retail Benchmark Study

Dr. Paul Warner, Vice President of Data Science and Sandra Tamburino, Vice President of Market Insights at InMoment, will discuss findings from the company’s hot-off-the press Retail Benchmark Study. More than 12,000 consumers weighed in-sharing their experiences with North America’s top retail brands.

Type: Presentation

Sponsor: InMoment


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FEATURES


Talking With: Cisco Retail CTO Shaun Kirby on digital disruption

Retail Customer Experience talks with Cisco Retail CTO Shaun Kirby to get deeper insight on the digital disruption taking place in the retail segment and how technology will play a valuable role for creating highly relevant customer recommendations.

Amazon opening bookstores isn't as newsworthy as many may think

Amazon opening bookstores grabs lots of attention but it's really just another smart strategy. After all Amazon is a book seller already.

In order to survive and thrive don't breathe your own exhaust

Biggest threat to today's retailers lies within the walls of the ivory tower.

Talking With: Gladson CEO Sue Sentell on data management strategy

A big focus in 2016 will be leveraging data to improve and enhance customer experience. An expert offers up tips and insight on making it happen.

January's top 5 stories: Tech, trends and strategies for 2016

It's time for a look back at the most-read articles at Retail Customer Experience in January just in case you didn't keep up and were focused on keeping those New Year resolutions.

6 things every woman wishes retailers knew about her shopping basket

These six facts about a woman's shopping basket reveal what retailers including Nordstrom, Amazon and Tesco do to address them.

Talking With: Zebra Technologies on why Wi-Fi is a must-have retail technology

Implementing a free guest Wi-Fi can pay off in more ways than one and by 2017 an estimated 56 percent of retailers will be on board. But every retailer needs to be in the game.

Hybrid cloud rains benefits on forward-thinking retailers

Cloud-based digital technologies are transforming the retail industry to provide digitally connected, time-pressed customers with the value they expect — and as a consumer in 2016, if you've asked for it a certain way, you expect your favorite brand to deliver.

Amazon: We're focused on boosting customer satisfaction, customer experience

During its earnings call Thursday Amazon leaders didn't seem too upset about falling short of some analysts' financial expectations and drove home the message it's aiming to make customer experience better than ever.

The expanding digital divide between consumers and retailers

Consumers want it all … but just how much can retailers deliver?

What Dollar Shave Club knows: Getting an edge on utility

The Dollar Shave Club is one sharp example of how manufacturing supply chains are being disrupted. Yet its approach to winning market share is disarmingly simple. Other staple consumer goods, from pet food to diapers, could do the same. Some already are.

Merchants shift priorities to better serve today's consumers

London-based multinational retailer Marks and Spencer describes how it created a new loyalty program.

Discount Tire wheels out mobile payment with one goal in mind

The 56-year-old largest tire and wheel retailer realizes that buying tires isn’t usually a fun time for consumers so it wants to make the purchase point as easy and pleasing as possible.

Mobile is affecting commerce decisions for retailers

At the NRF Big Show, a panel discussion about what's next in payments focused on the role technology has played in consumers' expectations as they interact with their favorite brands.

Panera leader: Payment, mobile innovations boosting customer experience

Panera Bread is still going full throttle in expanding payment strategies to reduce consumer friction points and enhancing the customer experience.

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It is no longer enough to merely sell products and services - today, successful businesses engage their customers on both intellectual and emotional levels. Learn how digital signage can accomplish both goals, while invigorating the bottom line.

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