Meijer Curbside service gives shoppers drive-thru experience

New shopping service allows customers to shop for their items online curbside pick up.

FEATURES


Lock it up: 5 ways to protect customers using mobile payments

There are plenty of cost-efficient mobile payment processors designed to fit the budget needs of small businesses, but ensuring sensitive data customers that your business is secure is just as important as the convenience factor mobile payments offer.

Top 10 sales bad habits (and how to break them)

Kevin Cundiff, vice president of warranty retail for Foretgra, lists the Top 10 mistakes retailers make and how to correct them.

Why millennials are careful shoppers

Millennials' constant connectivity and dependence on social media means that they trust their friends and social networks. However, when it comes to making purchasing decisions, they rely on strangers even more.

Is Facebook Messenger coming to retail?

With a reach of more than 600 million active monthly mobile users, Facebook Messenger as a business platform has the potential to make quite an impact. Alex Hum considers the possibilities.

Under Armour boosts customer experience with digital signage in new Chicago store

Athletic apparel and gear retailer Under Armour recently opened the doors of its newest specialty retail location on Chicago's Magnificent Mile – and the new space is a high-tech wonderland.

The future of customer service is now

The 'customer service experience' encompasses every interaction, or touchpoint, that a customer has with your company; deliver value, and the customers will embrace your new technology and better customer service experience.

BJ's Restaurants exec discusses benefits of chain's mobile app

Tim Hackbardt, VP of Marketing for BJ's Restaurants, talks about the many ways the chain's mobile app improves the customer experience.

The ultimate retail disruptors: Shoppers are the new POS

Why do retail stores still have "cash registers"?

How retailers can win by making things easier

The world is becoming more complicated, and technology is to blame. Here's a look at how technology can make things simpler again.

How SeaWorld's mobile app enhances the guest experience

Len Dudis describes SeaWorld's folio approach to guest payments via its mobile app.

See More »

NEWS


Netsuite inks deal to acquire Bronto software

Partnership brings together cloud-based omnichannel commerce provider and cloud-based commerce marketing company.

iPad POS designer announces partnership with Powa

Retailers and restaurateurs in U.S. and Asia can manage transactions through Bindo, powered by PowaPOS next generation POS hardware, according to a company release.

Retailers encouraged by passage of cyber security bills

The Protecting Cyber Networks Act and the National Cybersecurity Protection Advancement Act encourage businesses to share cyber threat information electronically with federal law enforcement agencies.

Cabela's encouraging customers to disconnect

Cabela's, in partnership with country singer Justin Moore, announces Disconnect Day, a nationwide campaign encouraging Americans to step away from their devices.

Cherryh Butler returns to FastCasual.com

Cherryh Butler has returned as editor of FastCasual.com and managing editor of Networld Media Group's Food and Retail publications.

Star Micronics launches new cloud-based digital receipting

Digital receipting eliminates the issues typically associated with email receipting including the time taken to record email addresses and the potential problem that these could be taken down incorrectly.

Target website, apps overwhelmed by Lilly Pulitzer shoppers

Target took its website off line for about 20 minutes in the dark hours of Sunday morning as early shoppers scanned through Lilly Pulitzer bathing suits, shift dresses and jumpsuits before stores opened at 8 a.m.

Mobile payments app for restaurant goers seeks to cut wait time and feed the hungry

Full Society launches IndieGoGo campaign to finalize app development designed to allow users to donate when paying for a restaurant bill.

Neiman Marcus unveils new Snap. Find. Shop. app

New app will allow customers to interface with all of the retailer's inventory using images the user takes of in-store items.

Radius Networks and R2-D2 Builders Club launch beacon-powered interactive experiences

At this year's Star Wars Celebration event, visitors will be able to find the droids they are looking for and participate in special Jawa Scavenger Hunts using free mobile apps developed by the R2-D2 Builders Club and using proximity beacon technology from Radius Networks.

Customer loyalty membership programs on the rise, study says

Despite their growth and popularity, loyalty programs don't automatically pay off for businesses, however.

New online Boutique gives Breitling more agility with tailored platform

The new online Boutique will provide a secure online shopping resource for those looking to purchase a Breitling, so customers can be assured they are purchasing an authentic Breitling from an authorized retailer, the company said.

RichRelevance extends partner ecosystem to support omnichannel personalization

RichRelevance aligns with service and technology providers, including Accenture, Cognizant, Demandware, hybris and Oracle, to deliver a continuum of personalized customer experiences for web, mobile, call center and store.

Vend Ecommerce aims to make it easier for brick-and-mortar retailers to sell online

Vend intros Ecommerce solution for multistore retailers to sell in-store, online and on-the-go.

Home goods retailer blends art and e-commerce with dynamic imaging

Shibumi Home launches an interactive e-commerce presence on Shopify where shoppers create custom products with instant, photo-realistic visualization.

See More »
It is no longer enough to merely sell products and services - today, successful businesses engage their customers on both intellectual and emotional levels. Learn how digital signage can accomplish both goals, while invigorating the bottom line.