Macy's targets millennial consumers with a special shopping experience


Special shopping section will even boast a 'blow dry bar' in the near future.


Online personal touch can prove as elusive as finding boat sneakers in the fall

The personal experience can be missing at even the most tenured ecommerce retailers as a search for white sneakers reveals.

Macy's multi-prong strategy targets boosting in-store, online experience

Despite lackluster earnings in the second quarter, the retailer is taking some big strides in next months to regain market footing.

Back-to-School: Reports reveal what’s hot, what’s not and consumer trends

Consumer shopping reports reveal some new trends and why consumer activity will be down a bit compared to a year ago.

What Macy’s, Neiman and Guess reveal about price wars

The price of retail success will never be found on a tag. It will be registered with the emotions of the consumer as she leaves the store.

Retailers cautious about embracing upgraded payment options

Although technology continues to enhance the customer experience, retailers are still guarded when it comes to embracing upgraded payment options.

NRF: Consumer spending on moms to skyrocket

Consumers will spend more than $20 billion on their moms this Mother's Day.

What lane are you in?

There are some retailers that focus on customer service. Blogger Cindy Pass takes a look at why these companies are worthy of recognition, and why a "confused customer won't buy."

Top 10 sales bad habits (and how to break them)

Kevin Cundiff, vice president of warranty retail for Foretgra, lists the Top 10 mistakes retailers make and how to correct them.

Playing the JCPenney blame game

No, it's not a new promotion, but the latest excuse for holiday losses.

From retail palace to zombie mall: How efficiency killed the department store

About 20 percent of the 2,000 largest U.S. malls were failing in 2008, and by 2012, only 1,513 remained.

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The Irish are here, the Irish are here and why US retail should be worried

Primark sells retail goods very cheap, between 20 to 40 percent less than U.S. stores, and one analyst notes it's not good news the Irish company is now in America.

FTC chief not too happy about Staples-Office Depot deal, claims report

Megamerger doesn't seem to have federal regulator support but final decision not due until mid October.

Emerson takes a model approach to retail systems research and technology development

Simulated retail environment will foster greater systems and controls innovations.

Walmart hiring 60K employees for holiday season workforce

The bottom line will be a bit bigger given the minimum-wage increase put into place earlier this year.

Holiday shopping season underway but big consumer wave hasn't hit just yet

The good news for retailers who haven’t yet geared up for the big holiday sales push is that more than half, 55 percent, won’t be anywhere near done with holiday shopping until into December.

Saks, Lord & Taylor sign on for American Dream

The American Dream mega complex will boast retail, restaurants and entertainment when it opens in summer 2017 and expects to welcome 40 million visitors each year.

Macy’s shuttering up to 40 stores, launching in-store Best Buy partnership

No specific locations have yet been identified in the annual store purge effort. The new electronics department pilot will kick off in mid-November.

Williams-Sonoma's Atlanta space boasts unique experience for shoppers

It is the retailer’s eighth location to include a home showroom and the first in the South.

Teen clothing retailer on brink of going bust

American Apparel is nearly out of options when it comes to financial solvency and has warned its shareholders of potential doom.

Macy, Bloomies expand same-day delivery markets

Macy’s and Bloomingdale’s delivering same-day delivery to nine more market locations.

Consumers getting more price conscious, luxury retailers hitting new lows

Discount shopping on national brand an increasing trend, reports analyst.

TJX buying Trade Secret for Australia expansion strategy

Off-price retailer move should be finalized by year's end.

Macy's aims to engage, tap shoppers' opinion in merchandising move

The goal is to engage young shoppers in merchandising to ensure its Junior department is hip.

Report: Amazon launching drive-thru grocery store concept

Amazon is reportedly once again expanding its retail footprint, this time with a Silicon Valley-based food selling operation.

Girl toy sales slump proving to be a challenge for retailers

Girls aren't buying as many toys these days as boys and it's impacting the bottom line for retailers.

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Long a beloved part of the retail environment, department stores have changed with the times. What once was a weekend destination for clothes and hardware is now a lifestyle center, often with products that speak to shoppers of every demographic and age group.