There are some retailers that focus on customer service. Blogger Cindy Pass takes a look at why these companies are worthy of recognition, and why a "confused customer won't buy."
Kevin Cundiff, vice president of warranty retail for Foretgra, lists the Top 10 mistakes retailers make and how to correct them.
No, it's not a new promotion, but the latest excuse for holiday losses.
About 20 percent of the 2,000 largest U.S. malls were failing in 2008, and by 2012, only 1,513 remained.
Sears Holdings just announced its plans to close its flagship Loop location in Chicago this April.
JC Penney returns to high-low pricing, but the damage to the brand may be irreparable.
Local sourcing and a guarantee of jobs for veterans are at the core of the retail giant's 2013 strategy.
In-store navigation systems appeal to retailers looking to gain shopper insight and boost customer engagement.
Barneys flagship store in NYC installs an eye-catching electronic window display for the holiday shopping season.
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A study this week suggesting that "retail therapy" isn't a real phenomenon leads to a fascinating discussion about how we feel and how we want to be spoken to when we try on clothes … and whether shopping, for most people, is a treat or a chore.
Kmart is tapping into the fitness tracker trend with an "inactivity tracker" meant to promote the retailer's Joe Boxer pajama brand.
McNamara will join Target from U.K.-based Tesco PLC, where he worked for more than 15 years. In 2011, McNamara was named the global supermarket chain's chief information officer, with responsibility for all information technology systems.
Retailer promises 16 weeks of compensation to its 17,600 employees across Canada.
Walmart Asia operates more than 850 store units in China, Japan and India.
#RetailFightsEbola campaign works to deliver critically needed supplies for distribution through NGO partners in Liberia that have helped reduce new cases by up to 90 percent in some hotspot areas.
According to the company, customers can pick up, return or exchange purchases without leaving their vehicle, with a guaranteed wait time of five minutes or less.
For the past month, Target has had something of a PR nightmare on its hands in Texas, where the group Open Carry Texas has been meeting up and strolling the parking lots and aisles with rifles draped over their shoulders. It is legal in Texas to openly carry rifles in public, but not handguns.
Target Corp. announced it has formed a Digital Advisory Council.
The U.S. retail market increased 2.28 percent year over year in Q1 2014, totaling $1.08 trillion for the quarter, according to projections from eMarketer.
Nordstrom Inc. announced today that two executive team members, Erik Nordstrom and Jamie Nordstrom, are exchanging roles to further strengthen the company's core commitment to improving the customer experience.
Sears Holdings Corporation has announced that its pro-rata spin-off of Lands' End, Inc. from Sears Holdings closed on April 4, 2014.
The United States Olympic Committee (USOC) announced it is teaming up with JCPenney as part of the retailer's charitable giving program, JCPenney Cares. Throughout the month of January, JCPenney customers can round up their in-store or jcp.com purchases to the...
Fox Business has released its annual list of the worst CEOs, and three of the seven slots are reserved for retail leaders.
No. 5 on the list is Eddie Lampert, the CEO and chairman of Sears, the man who "has presided over the slow and steady decline of what was once a great American retail brand," according to the article.
The "Empire State" meets state-of-the-art display technology from Christie for a fully immersive visitor experience this holiday season at the Barneys New York flagship store in Manhattan. Inspired by music icon and native New Yorker Shawn "Jay Z" Carter, visual...
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Gerald Storch, noted strategist and 30-year veteran of the retail industry, has announced the launch of Storch Advisors, a global business and management advisory firm. The U.S.-based firm will specialize in retailing, e-commerce, consumer financial services, groceries, packaged goods, and...