Brooks Brothers bringing new concept store to Ann Arbor, somehow integrating a foosball table

Brooks Brothers, the 195-year-old clothing company headquartered in New York, will open a new concept store in Ann Arbor, Mich., later this year. According to, the concept is similar to the traditional Brooks Brothers but geared toward younger, college-aged...


Retail Customer Experience Executive Summit: Microsoft vs Apple

Attendees toured the Mall of America and weighed in on Apple's and Microsoft's customer experiences.

Red Chariot retail immersion center to open in June

Services are aimed at reinventing the shopping experience post-recession.

Retail Summit Review

Reflections and Takeaways

Going "Beyond" Customer's Expectations

On New York's east side, there’s a store with exceptional customer service.  It's not on Madison Avenue. It's not on 5th Avenue.

Retail Customer Experience: Change or Die

To compete in 2010 you've got to ask the hard questions and then find the answers. Generations of Americans have owned their own jewelry store and generations to come will as well. But it's not going to get easier -...

Are retailers under-valuing the importance of fitting rooms?

The most important conversion area — and at the same time the least serviced area — in apparel retail is the fitting room.

ISME: Design of the Times 2009 award winners announced

At this week's In-Store Marketing Expo, a panel of 100 experts picked the year's best retail marketing initiatives in 16 categories.

ISME 09: Upstart Play N Trade redesigns its experience, takes aim at GameStop

Executives from the fastest-growing video game retailer shared details on their store redesign and emphasis on in-store events.

Solving the player-to-screen puzzle

How to make the right networking and connectivity choices when planning retail digital signage.

Michaels, world's largest arts and crafts retailer, redesigns its in-store experience

Consumer insights key to creating prototype with smart space allocation to maximize brand and ROI.

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GES, Shopworks partner to offer specialty retail units

Global Experience Specialists, providers of event and retail marketing services, announced today it is partnering with the retail design and consulting firm Shopworks for manufacturing, delivery and installation of retail fixtures. Together, Shopworks and GES will provide top of the...

Furniture store kiosks join the showrooming fight

In an attempt to cut the effects of showrooming, two companies have partnered to create a line of kiosks for retail environments, according to a recent announcement. Kentucky-based Eyeconic and North Carolina-based GET Interactive have already implemented the kiosks in...

Rocket Creative develops pop up store for South African brands

South African merchandising and display agency Rocket Creative recently worked with Mac Cosmetics, a division of Estee Lauder Group, to create a pop-up retail store for use in the South African retail market.

Southern Imperial Scan Hooks maximize product space

Southern Imperial’s new Scan Hooks for Gondola Uprights allow retailers to utilize unused space to maximize product placement. The Scan Hooks provide the opportunity to add more SKUs to planograms by using the gondola upright for pegged product. The Scan...

StoreFixture launches new line of retail display elements, a DisplayShops specialty site, has launched its newest line of retail displays and display counters, called The Essentials Line. These retail display counters and cash wraps can be found anywhere from department stores and boutiques to jewelry stores, gift shops, museums, school or business lobbies, and more.

Greentailing to be hot topic at NRF

Whether it's conserving water in their stores or promoting their reusable shopping bags, many retailers are committed to the "greentailing" movement. Green topics such as how to save and make money with green stores and consumer response to sustainability will be some of the many featured sessions at NRF's 99th Annual Convention and EXPO.

Sunoco debuts new store layout

NEW YORK — CBX, a strategic branding, design and consultancy agency, has completed a new store layout for Sunoco's APlus-branded convenience store operation. Sunoco Inc., the Philadelphia-based oil refiner and marketer, has approximately 4,700 branded retail outlets located along the...

POPAI Display of the Year awards announced

LAS VEGAS — Displays for the brands Dr. Scholl's, Yellow Tail, the movie "Space Chimps" and retailer Best Buy received POPAI's coveted Display of The Year (D-O-Y) Awards during POPAI's Outstanding Marketing at Retail Achievement (OMA) Awards competition, staged in...

Business is booming for retail store fitters

Retail Digital: Sluggish store sales for many retailers have resulted in boom times for store fitters, who are benefiting from aggressive new store construction and existing store retrofitting strategies. "Things are pretty darn good," said Klein Merriman, executive director of...

Life Fitness takes personal approach to shopping

SCHILLER PARK, Ill. — Step into an Apple store or a neighborhood Whole Foods and consumers are greeted with texture, color and movement that's highly sensory.

National Grocers Association endorses Pan-Oston tech

BOWLING GREEN, Ky. — Pan-Oston, a designer, developer and manufacturer of retail checkout products, including lanes, counters and self-checkout solutions, as well as other retail display products, is teaming with National Grocers Association (N.G.A.), the national trade association representing the...

NRF, Retail Customer Experience announce pavilion partnership

LOUISVILLE, Ky. — NetWorld Alliance, publisher of Retail Customer Experience magazine and, and the National Retail Federation have announced a partnership to design and launch the Customer Experience Pavilion at NRF's 98th Annual Convention & Expo, to be held Jan. 11‐14, 2009, at Jacob Javits Center in New York.

SlideBuy brings touchscreen-delivered info to the retail shelf

GRAFTON, Wis. — Frank Mayer & Associates Inc. is introducing the SlideBuy Shopper Information System at the KioskCom Self Service Expo Show, October 15-16, in New York, N.Y.

LSG introduces LED-based retail display line

NEW YORK — Lighting Science Group (LSG), a global developer and integrator of intelligent and efficient light-emitting diode (LED) solutions, has announced the global availability of its LED-based retail display product line. The LSG retail display luminaires provide retailers with...

Less is more

A minimalist approach to retail design sets the stage for a full brand experience.

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If you build it, they will come — so make sure to build your retail space with inviting materials. Here you'll learn about the latest furnishings and store components to make your retail space inviting and engaging for your customer.