It's All About the Customer Experience

Great experiences keep customers coming back time and time again. Give your customers a “wow” experience and they will tell their friends and colleagues and share on social media.

Type: White Paper

Sponsor: Interactive Customer Experience Summit (ICX Summit)


Fitting Room of the Future

Developments in retail technology are offering the potential to boost sales with targeted add-ons.

Type: White Paper

Sponsor: media mea LLC


Why Realtors Need Interactive Displays

New residential construction is on the rise, and interactive touchscreens can serve as a great tool to match buyers with their dream homes.

Type: White Paper

Sponsor: Horizon Display


Interactive Touchscreens Give Marketers an Edge

Touchscreen displays can offer a superior product demo and make it come alive.

Type: White Paper

Sponsor: Horizon Display


RFP for Interactive Experiences: Why You Didn't Win the Contract

So your company invested a significant amount of time in preparing a project bid but didn't win the contract. Here is food for thought for next time.

Type: White Paper

Sponsor: Horizon Display


Three Reasons Why Custom Interactive Software May Be Better For You

Although prepackaged touchscreen software may save in the beginning, a custom product may be the better long-term value.

Type: White Paper

Sponsor: Horizon Display


The Future of Interactive Digital Marketing is Here with Windows 8

With commercial-level applications available on Windows 8, marketers can deliver new levels of consumer engagement through interactive marketing.

Type: White Paper

Sponsor: Horizon Display


Video Walls Go Mainstream

Simpler technology and lower costs are making video walls a much easier puzzle to put together.

Type: White Paper

Sponsor: Hewlett-Packard Company


Multitouch Integration Transforms the Digital World

Although the idea of manipulating content on a digital screen with touch has become widespread, we’ve only scratched the surface of what can be accomplished.

Type: White Paper

Sponsor: Horizon Display


Finding the Sweet Spot with Bill Payment Kiosks

When considering the use of billpay kiosks, it’s important to look beyond the obvious.

Type: White Paper

Sponsor: U.S. Payments


Maximizing Retail Sales by Moving Toward an Omni-Channel Strategy

Now, more than ever, retailers need to make the in-store experience as easy and engaging as shopping from the couch.

Type: White Paper

Sponsor: Hewlett-Packard Company


Leveraging Engagement Technology for the Holiday Season

Learn four touchpoints to provide an exceptional customer experience.

Type: White Paper

Sponsor: Hewlett-Packard Company


Reshaping the Shopping Experience with Technology Convergence

Customers are increasingly demanding an interactive shopping experience. Learn how to blend a variety of channels into a digital convergence that will keep customers coming back.

Type: White Paper

Sponsor: Hewlett-Packard Company


Interactive touchscreens: Digital signage moves toward new technology

As consumers become more familiar with touchscreen interactivity through common-occurrence technology portals such as ATMs, self-checkout lanes and iPhones, digital signage operators are exploring ways to upgrade their interfaces with interactive touchscreens.

Type: White Paper

Sponsor: Horizon Display


Travel Agency Boosts Revenue with In-Store Digital Marketing

Liberty Travel learned the easy way how to simultaneously enhance its image and pocketbook with dynamic digital signage.

Type: Case Study

Sponsor: ComQi, Inc.


Infographic: The CMO's Guide to Customer Facing Devices

The future of retail lies in bridging this digital and physical divide. Customer Facing Devices create relevant and contextual Digital Interactions to elevate customer experience at physical locations. Come with us as we outline the need, popular use cases and value of Customer Facing Devices.

Type: Infographic

Sponsor: Moki


Moki Case Study: New York Public Library

The mission of The New York Public Library is to inspire lifelong learning, advance knowledge, and strengthen communities. Given it’s community oriented mission, NYPL wanted to include local community’s voice in setting key design goals.

Type: Case Study

Sponsor: Moki


Proport: The tablet for your business

PROPORT™ - Enable as a kiosk, point-of-sale terminal, digital signage player, and all-in-one customer-facing tablet solution. How is it different than any other tablet you’ve used before? PROPORT delivers all the functionality you need, right out of the box.

Type: Fact Sheet

Sponsor: Applied Device Technologies


Livewire Digital | HSBC Bermuda Case Study

H. M. Customs authority was seeking a solution that would not only speed up the procedure of moving returning travelers through the declarations process but also eliminate errors inherent in the current manual method of calculating duty taxes.

Type: Case Study

Sponsor: Livewire Digital


Livewire Digital | Stevenson University Case Study

The university decided to create a state-of-the-art Hall of Fame to showcase all of their accomplishments. Stevenson wanted to have something special for their Hall of Fame.

Type: Case Study

Sponsor: Livewire Digital


Livewire | Aces Oasis Case Study

The founder of Golfing Solutions had an idea to create a new unique way for golfers to enjoy the friendly competition of matching their skills against fellow golfers. Other companies had created systems for golf courses that would allow golfers to try their skill at obtaining a hole-in-one. Golfing Solutions wanted to expand on that concept.

Type: Case Study

Sponsor: Livewire Digital


Secrets Revealed - Part I: How to Ensure Your Interactive Deployment is a Success

In part I of Secrets Revealed: How to ensure your interactive deployment is a success, Horizon Display’s project management experts reveal their secrets to the first phase of deploying a successful interactive solution.

Type: White Paper

Sponsor: Horizon Display


5 Companies Who Are Leveraging the Power of Interactive Video Walls

In May of 2012, GE Capital Fleet Services officially opened its Vehicle Innovation Center, a place to bring stakeholders, customers and outside organizations together.

Type: White Paper

Sponsor: Horizon Display


4 Companies and Their Innovative Interactive Kiosk Strategies

It’s becoming more and more evident that companies have to present engaging and dynamic content to their audience to capture their attention.

Type: White Paper

Sponsor: Horizon Display


Multitouch Integration Transforms the Digital World

Visit anyplace where large groups gather and you’re bound to see it: people with smartphones in hand; sliding, pinching and otherwise interacting with the content on their phone screens via a variety of finger motions.

Type: White Paper

Sponsor: Horizon Display


Finding the Perfect Touch Screen

Whether you are an industry expert, a big brand Dreamweaver looking to engage your audience or a solutions provider looking for the next “big thing,” your vision of success probably includes the use of touch screen technology.

Type: Guide

Sponsor: Horizon Display


Innovative Interactive Shopping Experience Boosts Average Order Value in Mobile Phone Store

In Belgian Antwerp, Telenet Mobile has introduced a brand new, highly innovative shopping concept. Experience is key in the Telenet mobile store. Consumers can make use of various types of assistance to help them choose the right communication devices, mobile phone plans, and accessories.

Type: Case Study

Sponsor: Scala, Inc.


Horizon Display's Pocket Guide to Touch Overlays and Touch Monitors

Horizon Display’s touch monitors are created through a proprietary behindthe- bezel design process. This preserves the OEM look and feel of one consolidated unit. The bezels are constructed as one solid piece to provide optimal protection for the touch components beneath.

Type: Guide

Sponsor: Horizon Display


5 Companies Who Are Leveraging the Power of Interactive Galleries to Tell Their Story

This e-book details how companies such as Neutrogena, Samuel Freeman Gallery, MojaMoja, Wyland and Dell are leveraging Horizon Displays' interactive display systems for all aspects of their consumer-focused communications strategies.

Type: White Paper

Sponsor: Horizon Display


MokiTouch: Turnkey Services

Creating a reliable and secure tablet kiosk requires more than just buying a tablet and sticking it on the wall. The iPad and Android tablets are fantastic consumer devices, but using them as a kiosk requires a level of reliability and security that does not come out-of-the-box.

Type: Brochure

Sponsor: Moki


Using Apple Configurator and MokiManage for scalable and reliable iPad deployments

Apple Configurator and MokiManage together create the most effective way to manage the complete lifecycle of a single-purpose tablet, from deployment to management and monitoring. Individually, Configurator and MokiManage offer useful device deployment and management features. Combined, however, Configurator and...

Type: White Paper

Sponsor: Moki


Engage your customers with rich web and media content in iPad kiosks with MokiTouch

Create a memorable and compelling experience using an iPad kiosk with rich web and media content, managed and secured by MokiTouch. MokiTouch puts your content front-and-center, keeps customers out of other apps, and helps protect your customer’s personal information.

Type: Fact Sheet

Sponsor: Moki


Sports apparel retailer Fanzz opens up unlimited shelf space using MokiTouch and the iPad

Fanzz sports apparel stores have over 500,000 sports related products ranging in color, size, teams and players. Located in high-end retail locations, the amount of products stocked at each location is limited and can vary greatly.

Type: Case Study

Sponsor: Moki


Ettraction Exploreboard Touch Screen – Fun, Modern & Easy to use!

There are few hotel lobbies in the world that do not feature a selection of brochures, providing information about local attractions – what they are, where they are, when they’re open and so on. It’s a service greatly valued by...

Type: Case Study

Sponsor: ComQi, Inc.


Customer Experience Technology Buyer's Guide 2012

Smartphones, digital signage, kiosks and other technologies offer endless possibilities for enhancing the customer experience. The 2012 Customer Experience Technology Buyer’s Guide will help you find the right partners to implement the latest solutions in your business. From the publishers...

Type: Special Report

Sponsor: Reflect Systems


Livewire Case Study - Washington Mall

Washington Mall is Bermuda’s premier office and retail complex with more than eight restaurants and 41 shops. It is home to 23 corporate entities. Located in Hamilton Bermuda, this expansive and growing site is owned by Washington Properties (Bermuda) Limited.

Type: Case Study

Sponsor: Livewire Digital


DMV Self-Service Kiosks

The Maryland MVA sought to improve the service experience for their constituents with goals tied to: decreased customer wait times, simple, automated transaction delivery for patrons and reliable self-service platform to supplement services provided by MVA staff. With the help...

Type: Case Study

Sponsor: KIOSK Information Systems


Digital Signage: Grab Their Attention

Create, distribute, and manage digital signage content easily with iCOMPEL HD and SD digital signage network appliances from Black Box. Ideal for both large organizations and small offices, iCOMPEL appliances work right out of the box with all software preinstalled—...

Type: Brochure

Sponsor: Black Box


Trend Report: Teens, Cellphones and Digital Signage Convergence

Innovation is all about having a window into the future. That window is wide open when it comes to the convergence of the cellphone and digital media at retail. All we need to do is watch the way teens and 20-somethings use cellphones to shop, and that future is plain to see.

Type: White Paper

Sponsor: ComQi, Inc.


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