Convenient billpay starts with self-service, and retailers are installing billpay kiosks that allow customers to pay all their bills in one stop. Discover the benefits offered by self-service billpay kiosks, and learn why they can add to both the biller's and the retailer's bottom line.
For a successful kiosk deployment, it's important that the application design be intuitive and easy to use. A kiosk application that is too complicated or inconsistent will drive customers away. Learn four common mistakes deployers make in kiosk application design and how to avoid them.
Windows 8 introduces a new feature that has effectively been dubbed "Kiosk Mode" due to its ability to lock down Windows to a single application that the user can run. This kiosk mode option can be useful for a surface level of security, but does not provide the level of security necessary for self-service or public access computers.
Improving the guest experience while simultaneously increasing revenue and decreasing wait time is an all-around win for Hyland Hills Water World and RFID enabled self-service kiosks. Read more about how kiosk technology can help build a brand, improve guest flow, and increase revenue in a well-known Colorado amusement park.
Public libraries have dealt with the issue of public access computing for many years. The requirement for safe computing usage while simultaneously providing access to information poses a technical challenge. Learn how Kioware configured exclusive access kiosks for The Newport News Public Library System.
Tablets have been touted as "reinventing" and "revolutionizing" retail. Retailers and consumer-facing businesses have been testing the use of tablets to gain operational and marketing advantages. Download Frank Mayer's white paper to learn more about how to use Tablets to Transform Retail Experience.
Facing fierce competition and high operating expenses, todays retailers must develop new strategies for attracting consumers and building brand recognition. Frank Mayer and Retail TouchPoint's white paper 5 Steps to Personalizing the In-Store Experience.
During tax season, Jackson-Hewitt of northern Georgia offers tax preparation services in retail locations like Walmart and K-Mart. They set up temporary kiosks in these retail locations that require Internet access and phone service.
When properly configured, monitored and maintained, CradlePoint devices meet the requirements of PCI-DSS 2.0. Enabling features include network segmentation (ethernet ports, SSIDs and VLANs), stateful firewall, MAC/IP/URL filtering, authentication/encryption, event logging and more.
Tablets are becoming increasingly popular for both consumer and business use. Many marketers are asking which tablet is right for retail and other consumer facing businesses. This paper explores this question in enough depth that potential deployers will understand which issues to weigh on the path to decision?making.
Smartphones, digital signage, kiosks and other technologies offer endless possibilities for enhancing the customer experience. The 2012 Customer Experience Technology Buyers Guide will help you find the right partners to implement the latest solutions in your business. From the publishers...
Are you thinking of initiating a kiosk or interactive merchandising program? In order to achieve appropriate budget parameters, you must set clearly defined goals. The purpose of this paper is to give all parties a framework to think about the important first steps.
Washington Mall is Bermudas premier office and retail complex with more than eight restaurants and 41 shops. It is home to 23 corporate entities. Located in Hamilton Bermuda, this expansive and growing site is owned by Washington Properties (Bermuda) Limited.
A leading global food and beverage company needed to provide a portal to Human Resources tools to more efficiently serve 40,000 disconnected employees in their manufacturing and distribution facilities. With the help of Kiosk Information Systems, they implemented an 800-unit...
The self-service industry has another new technology to absorb: mobile devices. These devices, such as the iPad, have become more functional and are available in a broader range of products. As companies seek new technology opportunities, usage has expanded from the originally intended user (consumers) to self-service.
Livewire implemented a hybrid online kiosk application that leveraged Pfaltzgraff's existing e-commerce Web site to provide virtual inventory ordering capability to customers and salespeople in the stores.
Many industrial and healthcare organizations have staff with no permanent work location and no access to the intranet. This leaves them to perform Human Resource functions with paper in long hand. The solution is to provide a computer kiosk in a convenient location, such as a cafeteria, that enables access to the HR
applications on the intranet.
Imagine having the product knowledge of every retail store employee at your fingertips. Imagine no longer, this has now become reality as many retailers turn to product information kiosks to supplement busy sales associate staff.
In any self-service kiosk project, there are three major components needed to determine its success: the hardware, the user application and the kiosk system software. The purpose of a kiosk is to interact with users and all three components are necessary to bring users to the kiosk to accomplish its task.
This is the first in a series of deployer-focused webinars where members of the Self-Service & Kiosk Association Deployer Council discuss key points to help you have a successful self-service program. They provide integrated and informative data focused on todays...