The holy grail of 1-to-1 personalization presents a challenge that 55 percent of online retailers haven't even begun to address, although several key elements are easy to implement today.
There are many things a loyalty marketing platform can resolve for a brand, but as Target recently demonstrated with its expensive failure in Canada, it cannot rebuild a weak foundation.
Consumer technology preferences are forcing merchants to rethink how they meet expectations.
Panelists discuss the need for merchants to build great experiences in physical enviroments and use mobile to enhance interaction.
Luxury fashion retailer Neiman Marcus has announced the rollout of the MemoryMirror by MemoMi in its Walnut Creek location, with other rollouts scheduled later this month.
Most major retailers undertake a rebranding initiative once every seven to 10 years, ranging from creating and installing new signage to a comprehensive overhaul of the physical premises.
The BIG Show is bigger than ever, so where do you begin? Start with our checklist of five things to look for at retail's biggest gathering.
Are you so good that your customers are loyal to you even without the incentives of a loyalty program? Good enough that they would be willing to pay to belong to your loyalty program?
In reality, most retail loyalty programs are little more evolved than a basic paper coupon.
See More »
Three ways retailers and manufacturers can accomplish greater loyalty and sales during the busy holiday season.
The company names Toys "R" Us and Hudson's Bay among its retail clients, and says it currently has a patent pending on its process of turning a photograph of a coupon into a mobile coupon.
When integrated within a mobile application like Shazam, Mood Presence "listens" for Mood's proprietary digital audio watermarking and triggers an event to communicate with the consumer on his or her mobile phone.
Despite heavy investment, only 11 percent of U.S. consumers strongly agree companies are effectively converging digital, mobile, social and traditional channels.
The leading Midwest grocer has selected Market6’s retailer/supplier collaboration software platform, Market6 Foundation, to deliver a new vendor collaboration portal for Roundy’s enterprise-wide merchandising team and consumer goods supplier community.
The joint solution will enable retailers and mall operators to better target and measure personalized promotions.
Although traffic dropped year-over-year as the shift toward online shopping accelerated, it was buoyed by a highly promotional month.
In Q3, North America saw a 6.5-percent year-on-year increase in email open rates and a modest decline in clicks, both linked to the increase in mobile device usage.
Sam's Club announced that it will host 10 free monthly health screenings in 2015 for members and non-members, covering a wide range of tests to manage and discover potential health issues.
Luxury brands mistakenly believe their customers are typically female and on average 45-years old with a net worth over $1 million, the study found. However, 57.5 percent of luxury spenders are in fact, male.
Additionally, France's Galeries Lafayette will be named International Retailer of the Year with Executive Chairman Philippe Houzé accepting the award on behalf of the company.
Advertising can work to build demand for devices, but despite the large advertising budgets involved, success isn’t guaranteed.
The online desktop spending season-to-date remains up 15 percent, still ahead of forecast.
The research found that Beauty and Personal Care, an industry traditionally rooted in the ability to touch, smell, sample and experiment with products in stores, is being played by a new set of rules.
The idea of not spending more this holiday season was consistent across age, income and education levels, but millennials had the lowest propensity to hold back on their spending this year.
See More »
Sabon said it saw dramatic improvements across key performance metrics including user engagement, total page views, time spent on site and most importantly, sales.