Amazon most intimate brand, reveals new research

When it comes to brand intimacy Amazon is leading the pack.


Live webinar: How millennials disrupt shopping and the new world of connected shopping

Retail Customer Experience is hosting a free one-hour webinar focusing on the shifting marketing, merchandising and brand strategies in the quest to attract the millennial consumer

Walmart inventory cuts – 5 ways to make room for the best shoppers

Walmart’s recent attempt to reduce shelf stock has vendors concerned, but the greater consideration should be applied to shoppers. Walmart may be doing so, as it appears to be relying more heavily on greater amounts of reliable data. Here, a closer look at how data can help

Seeking youth, Macy's flagship gets a $400M face-lift. But what of loyalty?

Youth comes but once, but if you are a retailer, it comes continuously. As Macy's continues its three-year strategy to appeal to teen shoppers, a flagship effort presents further opportunities for its rewards initiatives.

Successful brand leaders share advice, tips and industry insight

Restaurant operators and successful business leaders offer up perspectives about what it takes to be a success and remain a successful venture.

Power Zone® FlexRoller™ Self-facing System

Deliver a flexible solution for merchandising a wide range of products. The gravity-feed design utilizes integrated rollers for a smooth self-facing shopping experience, keeping product front and center at all times. The system is available for cooler, gondola upright, and warehouse racking applications.

Power Zone® FlexRoller™ System for Yogurt

Increase sales and provide savings on labor and shrink costs. The gravity-feed design utilizes integrated rollers for a smooth self-facing shopping experience keeping product front and center at all times. Clear retainers maximize product visibility and allow packages to be shopped from any angle.

P.O.P. Security™ Invisi-Shield® System

Protect high-value, high-theft product, while allowing customers access to product for purchase. Clear sliding panels prevent “shelf sweeping” theft while maintaining an unobstructed view of product. Panels are available for narrow or wide product and feature contoured edges for comfortable shopping.

Spiral Anti-Sweep Hook™

Provide a secure solution for high-theft pegged products while maintaining product availability for self-serve to the customer. Each knob turn draws product forward and releases a single package. Its intuitive design alerts store personnel when multiple products are being dispensed at once.

ICX Symposium: The future is here (it's just unevenly distributed)

There is a tidal wave of disruption happening across every industry with the intersection of technology innovation and fast-changing customer expectations, and today's business has to respond quick and fast to avoid being drowned out of business.

FCES15: How beverages factor into the restaurant customer connection

Beverages are an important aspect of the consumer dining experience. Being on trend is key to success, say experts.

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Live webinar targets location-based marketing for retail segment

As consumer usage continues to shift to mobile, location-based advertising is becoming one of the fastest growing strategies for retailers when it comes to digital advertising Using real-time location data connects real-world behavior — like the places consumers visit and...

Abercrombie & Fitch enjoys healthy profit, smaller sales dip for quarter

Clothing retailer Abercrombie & Fitch got an early holiday gift with its latest earnings report.

Walmart revamps Cyber Monday into Cyber Sunday

The world's biggest retailer jump starts the online shopping day of the year one day earlier and is offering quadruple the number of sales items.

Start-up targets Amazon with pricing service benefitting retailers, consumers

Price service aims to connect local retailers with Amazon Prime members who want the cheapest price while supporting nearby stores.

Retail infusion taking flight at SFO airport concourse

The customer experience will be very different for airport travelers taking flight from United Airlines T3 concourse thanks to more dining, retail and amenities.

Consumer spend slowdown ahead? October sales indicate it may be coming

Yet reports indicate consumers are confident and have more disposable income so November could be a much different scenario compared to October.

Amazon expands retail sales landscape for Echo device

Amazon pushes Alexa and Echo onto brick-and-mortar retail shelves.

Robot aims to help retailers keep a tally on product, inventory

Robotic system can help track inventory, avoid out-of-stock scenarios and product price tag validation.

Target holiday sweater message not a jolly one for some shoppers

Target not pulling sweater off rack despite some negative shopper feedback.

Walmart going full steam on Black Friday discounts starting on Thanksgiving

Walmart adjusts holiday sales strategy in light of changing consumer shopping behavior.

J.C. Penney opts to open earlier on turkey day this year

J.C. Penney is hoping Thanksgiving Day shoppers will want an earlier jump time than 5 p.m. and is opening its doors to accommodate those consumers eager to find a bargain.

Target aims to revamp food supply chain strategy, store closures loom as well

Target, facing pressures from online and brick-and-mortar competitors, is shuttering over a dozen failing stores and aims to revamp its food-supply chain strategy.

Amazon kicks off Black Friday weeks ahead of top shopping day

Amazon is setting its own Black Friday season, by kicking off holiday deals as November arrives.

Sears launches service melding online shopping with in-store expertise

Online consumers seeking home appliance insight can now easily connect with knowledgeable associates with in-store appointment service.

Microsoft retail flagship opens doors in NY

It’s opening day today for Microsoft’s first flagship retail location on Fifth Avenue in Manhattan.

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Products strewn across shelves aren't appealing to customers, no matter how great those products are. Careful design of where products go, how they interface with the rest of the environment and their relationships with other products are all important aspects of building a great in-store experience for shoppers.