Qtrac iQ® Merchandising Analytics

Qtrac iQ in-queue merchandising analytics delivers key queuing-related data, such as customer count and wait times. Combined with your product sales data from the queue, you'll get a clear view into your front-end merchandising approach.

FEATURES


Retailers enhancing customer experience with interactivity

A look at why adding interactive digital signage could give retailers a seamless customer experience.

Five innovative Barcelona retailers creating muy bueno customer experiences

When most people think of Barcelona, the first features that come to mind are its unusual architecture, rich history and Catalan cuisine. But the area is also home to a burgeoning class of "citi-sumers" who are fueling a vibrant and innovative retail resurgence.

For retailers, will 2015 be the year of the millennial?

Millennials controlling 70 percent of the spending power in the U.S. creates vast uncertainty among retailers, but with the strongest economy in years, optimism prevails as we begin 2015.

Four common retail rebranding mistakes to avoid

Most major retailers undertake a rebranding initiative once every seven to 10 years, ranging from creating and installing new signage to a comprehensive overhaul of the physical premises.

Five things to look for next week at NRF

The BIG Show is bigger than ever, so where do you begin? Start with our checklist of five things to look for at retail's biggest gathering.

Video: Behind the scenes of an AT&T holiday store makeover

AT&T recently decked the halls of its flagship Michigan Avenue store in Chicago, using a new "Magical Forest" theme.

Best Buy deploys directional audio for latest Call of Duty launch

The retailer used a high-tech approach to prevent the bombast of "Advanced Warfare" from permeating the store.

Don't let 'holiday creep' ruin your retail story

On the surface, holiday creep may not seem like a problem for retailers, but when you take a closer look, you can see how this phenomenon contributes to the erosion of brands.

When marketing to millennials, don't forget the basics

In planning for marketing to millennials at retail, there is still a commonality of experience that requires in-store merchandising not to lose sight of the fundamentals.

Generation D and brand identity

A lot of companies across the globe are going to die over the next few years – not because of macroeconomic stress, but because there is an entire emerging generation of customers who hate doing business with them.

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NEWS


Papyrus-Recycled Greetings launches B2B e-commerce site

Created exclusively for its small business retailers, the website offers a streamlined process for ordering greeting cards online.

Smart Merchandiser releases cloud-based version of e-commerce tool

With the new cloud-based version, merchandisers can update Smart Merchandiser's latest features.

Report reveals e-commerce opportunities

Oban Digital released this week a report that unveils local events from around the world offering e-commerce opportunities.

Hallmark shows signs of 'The Force'

Select Hallmark Gold Crown stores will offer in-store promotions for the celebration of May the 4th.

Warriors of Mandalore invade Spencer's

Spencer's Gifts unveiled its newest Star Wars product line today, aligning with "May the 4th" Star Wars' fan festivities.

The Force is strong with this chocolate

Star Wars-themed merchandise reaches M&M'S World stores far, far away.

New online Boutique gives Breitling more agility with tailored platform

The new online Boutique will provide a secure online shopping resource for those looking to purchase a Breitling, so customers can be assured they are purchasing an authentic Breitling from an authorized retailer, the company said.

Walmart highlighting women-owned brands with logo program

The products will be sold in all Walmart stores nationwide and will have a prominent presence on a dedicated section of the retailer's website.

Everything But Water adopts Mi9 Retail End-to-End Suite

Everything But Water said it is using the Mi9 Retail End-to-End Suite to increase business efficiency, streamline processes and improve visibility into merchandising operations and order fulfillment.

Nedap introduces cloud-based RFID solution for retail stores

According to the company, !D Cloud is the first solution in the market that enables retailers to significantly improve their on-shelf merchandise availability without major investments or changes to their existing IT infrastructure.

Survey says: Nordstrom is consumers' favorite fashion retailer

The study also revealed that Foot Locker is consumers' favorite shoe retailer, followed by Skechers, Nike, DSW and Famous Footwear.

Office Depot picks CoreMedia to augment e-commerce experience

Office-supply retailer Office Depot Inc. has picked CoreMedia LiveContext software to help enhance the customer shopping experience for officedepot.com.

GS1 publishes new retail RFID guidelines

Developed by retailers, suppliers and technology solution providers, TIPP offers a standardized system to benchmark the performance of RFID-tagged items in multiple environments.

Study says more people buying beauty and personal care products online

The research found that Beauty and Personal Care, an industry traditionally rooted in the ability to touch, smell, sample and experiment with products in stores, is being played by a new set of rules.

Jewelry retailer Pandora implements assortment planning solution

Founded in 1982 as a local Danish jewelry shop, Pandora today has stores in more than 80 countries with 10,000 retail locations and 1,200 concept stores.

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Products strewn across shelves aren't appealing to customers, no matter how great those products are. Careful design of where products go, how they interface with the rest of the environment and their relationships with other products are all important aspects of building a great in-store experience for shoppers.