July 4 holiday consumer spend reflects healthy growth spurt

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Consumers will spend more on July 4 food celebrations this year than they did last year, with total spend on food items expected to hit $6.6 billion.

FEATURES


Retailers facing 'egg-ceptional' customer dilemma

Retail foodservice faces a big customer experience hurdle due to the shortage of eggs thanks to an Avian flu outbreak.

Boosting sales on hot summer days requires cool customer engagement approaches

As school days wind down, and beach trips and vacations ramp up, enticing consumers into stores gets a bit more challenging, especially once the shopping mania of Father’s Day in late June comes and goes.

The new force at Old Navy: 4 loyalty Lessons from a retail revival

Like a smattering of rhinestones on a pair of skinny jeans, Old Navy has emerged as the unexpected sparkle in Gap Inc.’s performance.

Retailers enhancing customer experience with interactivity

A look at why adding interactive digital signage could give retailers a seamless customer experience.

Five innovative Barcelona retailers creating muy bueno customer experiences

When most people think of Barcelona, the first features that come to mind are its unusual architecture, rich history and Catalan cuisine. But the area is also home to a burgeoning class of "citi-sumers" who are fueling a vibrant and innovative retail resurgence.

For retailers, will 2015 be the year of the millennial?

Millennials controlling 70 percent of the spending power in the U.S. creates vast uncertainty among retailers, but with the strongest economy in years, optimism prevails as we begin 2015.

Four common retail rebranding mistakes to avoid

Most major retailers undertake a rebranding initiative once every seven to 10 years, ranging from creating and installing new signage to a comprehensive overhaul of the physical premises.

Five things to look for next week at NRF

The BIG Show is bigger than ever, so where do you begin? Start with our checklist of five things to look for at retail's biggest gathering.

Video: Behind the scenes of an AT&T holiday store makeover

AT&T recently decked the halls of its flagship Michigan Avenue store in Chicago, using a new "Magical Forest" theme.

Best Buy deploys directional audio for latest Call of Duty launch

The retailer used a high-tech approach to prevent the bombast of "Advanced Warfare" from permeating the store.

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NEWS


Shoplifting, employee theft top reasons for $44B retail loss in 2014

Shoplifting is the key activity spurring retail loss and resulted in a fraud cost of $44 billion in 2014. The good news is the amount of loss is declining.

Target chief merchant stepping down

Mega retailer Target is striving to get back on track in the ever competitive marketplace and undergoing its second huge leadership change within the past year.

Women’s clothing retailer lululemon recalling elastic draw cords

Lululemon, which sells high-end women’s clothing, is being directed by the Consumer Product Safety Commission to replace the elastic drawstring used in over 300,000 tops due to potential eye and face injuries.

Confederate flag sales flying strong for at least one retailer

Not every retailer is pulling Confederate products off the shelves in the wake of the murders in Charleston, South Carolina and push to retire flags.

Retailers lower the boom on Confederate merchandise online and offline

There is a bit of a civil war brewing in the retail sector over the push to pull Confederate Army products off shelves in light of a movement to retire the Confederate flag and Confederate military items to the history books.

Pepper robot boasts record sales, may be the retail assistant of the future

Retail assistant of the future flies off sales shelves

Gap store closing may spur new customer experience for brand fans and Old Navy, Banana Republic shoppers

Retail giant Gap Inc. may be closing down 175 North America stores and laying off about 250 workers but there may be a huge silver lining for another brand within the conglomerate.

Apple Watch debuts in retail locations worldwide

Apple is now selling its first-ever wearable, Watch, in its retail stores and is making progress in pushing out the device to consumers who have been waiting months since ordering the new product.

Papyrus-Recycled Greetings launches B2B e-commerce site

Created exclusively for its small business retailers, the website offers a streamlined process for ordering greeting cards online.

Smart Merchandiser releases cloud-based version of e-commerce tool

With the new cloud-based version, merchandisers can update Smart Merchandiser's latest features.

Report reveals e-commerce opportunities

Oban Digital released this week a report that unveils local events from around the world offering e-commerce opportunities.

Hallmark shows signs of 'The Force'

Select Hallmark Gold Crown stores will offer in-store promotions for the celebration of May the 4th.

Warriors of Mandalore invade Spencer's

Spencer's Gifts unveiled its newest Star Wars product line today, aligning with "May the 4th" Star Wars' fan festivities.

The Force is strong with this chocolate

Star Wars-themed merchandise reaches M&M'S World stores far, far away.

New online Boutique gives Breitling more agility with tailored platform

The new online Boutique will provide a secure online shopping resource for those looking to purchase a Breitling, so customers can be assured they are purchasing an authentic Breitling from an authorized retailer, the company said.

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Products strewn across shelves aren't appealing to customers, no matter how great those products are. Careful design of where products go, how they interface with the rest of the environment and their relationships with other products are all important aspects of building a great in-store experience for shoppers.