Argo Tea talks exceeding tea-lover expectations while advancing product innovation

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It's not easy being a beverage player these days as consumers want everything from great flavors to healthy options, and increasing competition is only making it more difficult.

FEATURES


Back-to-School: 4 ways retailers can cash in

Retailers need to recognize the event of back-to-school shopping has changed. It’s no longer a mother-child outing shaped by retailers. Now students are fashion influencers through a crop of well-watched blogs.

Macy's multi-prong strategy targets boosting in-store, online experience

Despite lackluster earnings in the second quarter, the retailer is taking some big strides in next months to regain market footing.

Staples debuts entrepreneurial product portfolio

The seven winners of the Crowd2Shelf tech innovation contest are within consumers' reach at Staples.com.

Apple taking a bigger bite of watch market than many expected

The electronics device innovator's Watch was predicted to have some impact on the traditional timepiece-making market, but the actual bite may surprise most industry watchers.

Witness: The crumbling tenents of quality customer experience

Was it a social experiment? No clue, but it clearly wasn't a warm fuzzy consumer interaction.

Engaging the millennial shopper: It's not easy but it can be done

Getting millennials on board as loyal customers isn't just about tweeting, posting and sharing the latest products on Instagram.

Lululemon brews unique approach for luring male shoppers

Lululemon obviously believes the way to building a bigger male consumer base is all about crafting the right beer.

Back-to-School: Making shopping easier key to driving customer loyalty, engagement

Consumers rely on lists for back-to-school shopping, so helping them find what they need as easily as possible enhances the store experience and drives loyalty and engagement.

App-less mobile tool strives to engage shoppers, boost traffic and sales

Web platform offers up engagement opportunity as well as data analytics capability.

Amazon debuts push-button service to make re-stocking super easy

Convenience is at the core of mega online retailer's re-order service.

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NEWS


RadioShack gift card court battle nears resolution with $40M settlement

Defunct retailer agrees to plan to refund a good number of consumers holding valueless cards.

Dickey’s Barbecue selling products in grocery stores

Dickey’s Barbecue Pit is selling its signature buttery rolls in 180 Jewel-Osco grocery stores throughout the Chicagoland area.

Target loses merchandising chief, creates new VP COO role

The executive shuffle continues with a new CFO hired on as well.

Amazon opening yet another Texas fulfillment center

E-commerce giant already employs more than 3,500 in the state.

Sears struggling but gaining ground as back-to-school retailer

Sears may have had a rough second quarter, but a new retail shopping report reveals it’s still got some mojo in the back-to-school consumer season.

Consumers getting more price conscious, luxury retailers hitting new lows

Discount shopping on national brand an increasing trend, reports analyst.

TJX buying Trade Secret for Australia expansion strategy

Off-price retailer move should be finalized by year's end.

Apple Watch to hit Best Buy shelves in time for holiday retail season

Best Buy tapped to sell Apple Watch starting Aug. 7.

Macy's aims to engage, tap shoppers' opinion in merchandising move

The goal is to engage young shoppers in merchandising to ensure its Junior department is hip.

Girl toy sales slump proving to be a challenge for retailers

Girls aren't buying as many toys these days as boys and it's impacting the bottom line for retailers.

Amazon expands handyman service to 15 metro areas

Amazon Home Services is expanding nationwide in terms of providers and services, as it begins moving into 15 metro areas including Atlanta, Boston, Miami and San Diego.

Airport shoppers enjoying new interactive retail experience

Travelers at San Francisco International airport are now tapping interactive screens if looking to buy headphones or a cold healthy drink.

Men are from Mars, women from Venus in the retail shopping environment

When it comes to retail shopping men and women have very distinct behaviors, both in the brick and mortar environment and online, and retailers need to tune marketing and merchandising approaches to meet the varied needs.

American Apparel aims to cut $30M in costs, layoffs

American Apparel is aiming to slice $30 million in operating expenses in the next 18 months via layoffs and store closures as the fashion clothing retailer continues on its turnaround quest.

Barnes & Noble taps new chief as plans to split company up move forward

Bookseller Barnes & Noble has a new chief running its retail business segment.

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Products strewn across shelves aren't appealing to customers, no matter how great those products are. Careful design of where products go, how they interface with the rest of the environment and their relationships with other products are all important aspects of building a great in-store experience for shoppers.