Jet jettisons membership fee citing bigger than expected sales

. drops membership fee just as initial free three-month subscription time frame comes to a close.


5 'don’ts' and 1 ‘do’ for making the customer experience rich and robust

Simple, common sense strategies in communicating with shoppers can prove rewarding for businesses and consumers.

Pop-ups: From temporary to trendsetting.

Brands are using pop-ups to create eye-catching and exclusive encounters that shake up their customers’ routines and create buzz.

Will the future of retail be place, purple fairy dust or prime?

The battle for core customers is heating up on many fronts

Online personal touch can prove as elusive as finding boat sneakers in the fall

The personal experience can be missing at even the most tenured ecommerce retailers as a search for white sneakers reveals.

Creating a personal experience: Misconceptions, why data is a critical element

The good news is that technology is making it an easier and more affordable strategy, but retailers need to have the right data. They can’t afford to push the strategy off to the sidelines.

Costco loses court round in Tiffany ring legal battle

Wholesale retailer under scrutiny for Tiffany ring allegations and Tiffany gets green light from judge to pursue damages.

Why retailers' collaboration is more than a win-win, it's a win-win-win

Collaboration and partnerships between retailers are more common than ever, and that's a great thing for veteran retailers and newcomers launching products. It's great for the consumer as well.

Argo Tea talks exceeding tea-lover expectations while advancing product innovation

It's not easy being a beverage player these days as consumers want everything from great flavors to healthy options, and increasing competition is only making it more difficult.

Back-to-School: 4 ways retailers can cash in

Retailers need to recognize the event of back-to-school shopping has changed. It’s no longer a mother-child outing shaped by retailers. Now students are fashion influencers through a crop of well-watched blogs.

Macy's multi-prong strategy targets boosting in-store, online experience

Despite lackluster earnings in the second quarter, the retailer is taking some big strides in next months to regain market footing.

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Peet’s Coffee & Tea, Stumptown won't be melding the retail experience

Peet’s Coffee & Tea is buying Stumptown Coffee Roasters, but customers won’t find both brands sharing counter space.

Denver Airport home to flagship Time Travel fashion retail location

Travelers have a new retail experience while waiting for a flight.

Microsoft prepping for NY, Australia retail store grand openings

Microsoft will debut two new brick-and-mortar retail stores in the next two months, launching a flagship New York City location and a Sydney, Australia, store.

GameStop kicks off holiday layaway program

The global game retailer GameStop is launching its holiday layaway program and promising to boast the most popular products for consumers.

J.C. Penney taps senior leader for chief merchant role

Newly minted CEO makes a big executive appointment.

Couche-Tard aims to refresh, streamline brands

The goal is to boost consumer recognition and drive stronger product marketing.

Macy's targets millennial consumers with a special shopping experience

Special shopping section will even boast a 'blow dry bar' in the near future.

The Irish are here, the Irish are here and why US retail should be worried

Primark sells retail goods very cheap, between 20 to 40 percent less than U.S. stores, and one analyst notes it's not good news the Irish company is now in America.

Retailers not too knowledgeable about top shoppers reveals new survey

Insightful and useful information on loyal consumers is lacking, reports new study.

Amazon expands delivery service in southern California

The etailer is also boosting delivery service for items purchased at local Los Angeles stores.

Men's Wearhouse founder launching clothing rental business

Men's Wearhouse founder is more than optimistic on new tuxedo rental venture. He thinks it's a clear winner.

Target, Cub Foods latest to get into home food delivery service

The race to be the best at food delivery is getting more competitive than ever.

Amazon Prime membership driving revenue growth, analyst expectations

Prime is now becoming a prime source of revenue for the top e-tailer.

Sears taps seasoned leader to spearhead merchandising

New VP is no stranger to Sears given 28 years of leadership time.

Walmart gets its own special retail experience center

The showroom and simulated store operations center is focused on helping the world's top retailer drive new ideas and strategies in omnichannel efforts and customer experience.

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Products strewn across shelves aren't appealing to customers, no matter how great those products are. Careful design of where products go, how they interface with the rest of the environment and their relationships with other products are all important aspects of building a great in-store experience for shoppers.