mPOS 101

What merchants need to know about mobile point-of-sale technology.

Type: Guide

Sponsor: Mobile Payments Today


How the Internet of Things is Reinventing Retail

In this position paper, we’ll get beyond the big numbers & future forecasts to focus on one of the ways the Internet of Things (or IoT for short) really matters for a retail group – how it can start to leverage IoT-driven systems & make shopping better for its customers through seamless, effective visual messaging driven by ComQi’s EnGage platform.

Type: White Paper

Sponsor:


The Connected QSR

Successful restaurant operators typically are skilled at serving great food, not managing IT infrastructure. A 4G LTE network can make the task of managing a restaurant's digital devices a breeze.

Type: White Paper

Sponsor: Cradlepoint


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FEATURES


January's top 5 stories: Tech, trends and strategies for 2016

It's time for a look back at the most-read articles at Retail Customer Experience in January just in case you didn't keep up and were focused on keeping those New Year resolutions.

Amazon: We're focused on boosting customer satisfaction, customer experience

During its earnings call Thursday Amazon leaders didn't seem too upset about falling short of some analysts' financial expectations and drove home the message it's aiming to make customer experience better than ever.

Mobile banking continues to evolve

As consumers demand more access to their favorite brands at all times, financial institutions are trying to oblige.

New York company debuts pure mobile-only grocery checkout

While AmazonFresh, FreshDirect and Peapod have offered consumers varying degrees of online and mobile grocery ordering for several years, the in-store experience could use some help.

Discount Tire wheels out mobile payment with one goal in mind

The 56-year-old largest tire and wheel retailer realizes that buying tires isn’t usually a fun time for consumers so it wants to make the purchase point as easy and pleasing as possible.

Mobile is affecting commerce decisions for retailers

At the NRF Big Show, a panel discussion about what's next in payments focused on the role technology has played in consumers' expectations as they interact with their favorite brands.

Panera leader: Payment, mobile innovations boosting customer experience

Panera Bread is still going full throttle in expanding payment strategies to reduce consumer friction points and enhancing the customer experience.

Talking with HP retail product chief Cory McElroy

Mobile security is a challenge for any retailer hoping to lure in the mobile device shopper. HP's Cory McElroy says the key is to not become complacent with a security strategy and continually evaluate and look for opportunities to enhance it..

Payments: The last mile of online customer intimacy

When it comes to online commerce, the point at which money changes hands has often been the moment a sale falls apart. What was a carefully crafted brand experience becomes off-putting and complicated.

Mitigating cybersecurity threats to ensure customer experience is a safe one

Although the nationwide rollout of EMV technology is beginning to eliminate some security concerns, experts expect to see an increase in online fraud as fraudsters turn their attention to online sales.

Year in Review: Top mobile news, strategy insight of 2015

There were two big 'm' words for the small and big retailer in 2015: millennial and mobile. Both factored big in strategy, merchandising, reassessing payment approaches and enlisting new technology to stay on top to meet, and hopefully exceed, the consumer’s expectations.

Retailers beware: Mobile drives holiday shopping season

Mobile shopping already was ahead of expectations in the weeks leading up to the official start of the holiday season in the U.S.

5 benefits of mPOS every retailer needs to know

The introduction of point of sale systems has changed payment experiences by replacing cash registers in many scenarios. Credit cards have become a preferred mode of payment and more merchants are working toward accepting them.

The merging of social media, payments and mobile

No other online channel is driving retail sales and referral traffic quite like that of social media and Michael Hagen, the corporate ID strategist and managing director of IDchecker, a Mitek company, believes that will converge with mobile payments in 2016.

Why consumers are driving the retail mobile experience

Executives at Money 20/20 conference discussed the importance of user feedback when developing and tweaking products and services.

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New mobile payments technology and applications are being deployed daily throughout the world. Stay on top of all the latest trends at MobilePaymentsToday.com.


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