Why technology is the linchpin of the omni-channel strategy

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The impact of technology may be the greatest game-changer of all. Consumers don’t even need to leave their houses to shop or can buy things on their daily commute, putting convenience at the heart of the shopping experience.

FEATURES


CONNECT: How to get your app into the hands of millennials

Millennials will only keep 20 apps on a phone so the challenge is creating one that makes the cut.

CONNECT: The current state of mobile wallets and mobile ordering

A recent panel at Networld Media Group's CONNECT Mobile Innovation Summit attempted to clarify today’s mobile payments market, which is becoming an increasingly difficult task when you consider the options available to merchants.

Digital wallets: How merchants can tap mobile platforms to draw in shoppers

Can mobile wallets help customers and merchants? Yes, but just going 'mobile' is half the equation.

Mobile POS market expected to increase 400 pct. by 2019

If you're overwhelmed by the amount of choices in the current mobile point-of-sale market, prepare to feel that way for the next four years because this sector will only continue to grow.

No surprise: Gallup finds mobile wallets low priority for consumers

Just 13 percent of more than 17,000 consumers surveyed have a digital wallet on their smartphone.

Mobile online retail payments in focus

Total mobile online retail payments are expected to grow from $75.8 billion to $217.4 billion at a 23 percent compounded annual growth rate between 2014 and 2019, according to Javelin's Mobile Online Retail Payments Forecast.

How to avoid potential handcuffs lurking in the credit card transaction

Plastic holders can make purchases easier, faster, and usually in greater quantities than they would if they were paying with paper. This makes transacting credit cards for sales a necessary evil.

Back to School: 8 tips for enhancing mobile customer experience

In Part 2 of our Back-to-School series, an expert offers tips on enticing the mobile shopper and ensuring the mobile retail experience is rewarding for the consumer.

Report: Path to online purchasing is nonlinear

New survey results found that 60 percent of consumers shop online at least once a month and prefer smartphones to tablets.

Lock it up: 5 ways to protect customers using mobile payments

There are plenty of cost-efficient mobile payment processors designed to fit the budget needs of small businesses, but ensuring sensitive data customers that your business is secure is just as important as the convenience factor mobile payments offer.

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NEWS


MCX adds more digital couponing options to CurrentC

MCX said Inmar will leverage its extensive manufacturer relationships, digital coupon technologies and promotional expertise to provide MCX with content, offer management services, and processing and settlement products.

NRA releases mobile payments guide for restaurateurs

The 'guide will provide a roadmap' for restaurant owners and operators interested in implementing mobile payments into their business, NRA official says.

Mobile consumers tap different online sites for different needs

Mobile shoppers have different sites for product research and product pricing, and loyalty plays a part in mobile buying.

Rite Aid decides to support Apple Pay, Android Pay

The pharmacy chain is the latest MCX member to to announce support for NFC-based mobile payment systems.

Anti-fraud chip technology not top of mind for business owners

New report reveals just about one third of business owners are ready for EMV cards.

There's still time to hit CONNECT 2015: An industry event not to miss

Don't miss an opportunity to hear from experts, retail and restaurant leaders on everything from mobile payment to technology innovation.

Visa tests new mobile wallet service in India

Starting in September, mVisa will be available to 20,000 merchants in the greater Bangalore region.

Mobile payment gains ground but cash, debit cards still rule the register

Retail payment remains a mix of options as consumers focus on convenience, reveals new study.

Study: It's a mobile, mobile, mobile retailing world

New report reveals mobile apps generate almost 50 percent of mobile transactions for some of the biggest e-commerce players.

First Data buys Transaction Wireless to bolster digital gift card platform

First Data Corporation hopes to bolster its prepaid gift card solution by buying digital gift card pioneer Transaction Wireless, a San Diego-based enterprise digital gift card distribution platform.

Sionic Mobile updates loyalty app

The latest version of the app has new features and functionality, including an interactive user interface, a two-tap checkout process and instant, real-time rewards for every purchase completed using the app.

Men are from Mars, women from Venus in the retail shopping environment

When it comes to retail shopping men and women have very distinct behaviors, both in the brick and mortar environment and online, and retailers need to tune marketing and merchandising approaches to meet the varied needs.

MobiKwik expands retailer network in India for mobile payments

India-based online wallet MobiKwik last week announced an agreement with retail outlet WHSmith India to enable digital payments at multiple offline outlets.

Survey: Consumers not too confident regarding retail data security

The retail industry is getting poor marks when it comes to secure handling of consumer data, ranking the lowest, along with government agencies, in a new survey.

Starbucks expands mobile pay, national rollout continues through the year

Starbucks continues national rollout of Mobile Order & Pay into southern, central U.S. locations.

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