Apptive intros features to help online merchants tap burgeoning m-commerce trends

Mobile-commerce merchants can leverage features for the holiday shopping season.

FEATURES


Retail in 2015: The age of uncertainty

Results of a new survey show a disconnect between what customers say they want, and what retailers think they want.

Macy's omnichannel strategy: Moving engagement as well as sweaters

Do bricks and mortar cost more than bytes and channels? For Macy's, the question may not matter as much as whether the two investments, combined, sell more sweaters, suits and shoes.

Are you prepared for the mobile revolution? Take this 10-question quiz to find out.

If you're not up to speed on mobile and all of its implications for retail, you will find the future to be very challenging.

Seven disruptive trends that will kill the 'dinosaurs of retail'

Retail evolution is speeding up, and it waits for no one.

What did you miss at #CONNECTsummit14? Check out the highlights

#CONNECTsummit14 included mobile innovation leaders from across the spectrum: tech, restaurant, retail.

Is the Amazon Fire phone the ultimate showrooming machine?

Amazon's first smartphone combines visual product recognition with one-click shopping from the online giant's inventory. Should other retailers be scared?

An in-depth look at Apple Pay, and what it means for retailers

Apple introduces mobile wallet capabilities that combine NFC, Passbook and Touch ID. The company has support from banks, major card issuers and retailers.

iPhone mobile payment option opens up opportunity for marketers

With Apple's rollout of Apple Pay, now might be a good time for marketers to get to know Passbook.

Apple and NFC: 10 key considerations for retailers

Apple's next iPhone might be capable of NFC payments. Most retailers are not well-prepared, though there is still time.

Walmart's web efforts leave much in store

Walmart created some buzz when it announced plans to personalize its online shopping experience, but the news failed to address the white elephant that is Walmart's cornerstone: those big stores.

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NEWS


Webinar on text analytics for retail data now available on demand

The webinar covers the basics of text analytics and offers some case studies on how retail brands can use the technology to mine the massive amounts of data they are collecting.

Neiman Marcus partners with POPSUGAR on luxury box

Media firm POPSUGAR has announced its second annual collaborative holiday gift box with specialty retailer Neiman Marcus. According to the companies, the limited-edition box will feature a curated assortment of beauty, fashion and home items for the holiday gift-giving season.

QVC promotes Mary Campbell to executive vice president, commerce platforms

Campbell, who reports to Mike George, president and chief executive officer of QVC, Inc., is responsible for guiding the strategic direction of the company's TV, web, mobile, tablet and social while translating the QVC brand across all platforms to drive customer engagement and e-commerce sales.

Target announces plans for 2014 holiday season

In addition to free shipping on all online orders through Dec. 20, Target said it now has more than 65,000 items available for "buy online, pickup in-store." The retailer said 80 percent of online orders are currently being fulfilled within one hour.

Report says most retailers are lagging on omnichannel

Overall, the majority of retailers are struggling to implement technologies now regularly expected by consumers, which prevents them from exploring future retail opportunities.

Showrooming dips, but 'webrooming' surges, according to survey

New research in 17 countries shows consumers combining online, in-person shopping for even low-value purchases.

Retailers falling short of consumers' omnichannel expectations

A new study from OrderDynamics reveals that retailers are offering the wrong delivery and inventory services across channels.

Study says shoppers are abandoning mobile shopping carts due to poor customer care

New research from Contact Solutions shows that consumers have high expectations for retail care when shopping via mobile device, and if those expectations aren’t met, they’ll abandon the experience entirely.

StepsAway brings location-based marketing to mall retailers

Retailers using the StepsAway solution at launch include Sephora, Express, Art of Shaving and Things Remembered, among others.

Acromobile partners with Bitnet for merchant bitcoin acceptance

Acromobile Payments with bitcoin acceptance is available to any merchant as a fully integrated Order-to-Bitcoin-to-Cash solution with integration to leading CRM and ERP systems.

Moment.me launches tool for real-time aggregation of place-based social content

According to the company, business owners can simply input an address or the name of their establishment and Moment.me will aggregate all the content that has been posted from or about the place into an embeddable feed.

Global Payments boards the Apple Pay train

Payment products provider will allow its partner developers to add Apple's system in their offerings through an SDK.

MarketLive unveils cloud-based transaction processing platform via AWS

According to the company, customers benefit from global infrastructure capabilities, responsive scaling for peak periods and included redundancy capabilities.

Sephora, Starbucks, Home Depot rank highest in digital gifting benchmark

Sephora, which has ranked among the top five spots for the past two years, took the number one spot for the first time this year.

Hy-Vee to utilize Agilence's Retail 20/20 to improve in-store operations

The employee-owned grocer is based in West Des Moines, Iowa, and operates 237 stores in Iowa, Illinois, Missouri, Kansas, Nebraska, South Dakota, Minnesota, and Wisconsin.

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Today's customer doesn't just shop in one place, nor in just one fashion. Retailers need to reach their customers across many channels — in the store, through the mail, and online — in order to thrive.