The holy grail of 1-to-1 personalization presents a challenge that 55 percent of online retailers haven't even begun to address, although several key elements are easy to implement today.
The partnership between the two companies gives small and medium-sized merchants another option for mobile point-of-sale services as Microsoft positions its newest tablet as a commerce device.
Consumer technology preferences are forcing merchants to rethink how they meet expectations.
Millennials controlling 70 percent of the spending power in the U.S. creates vast uncertainty among retailers, but with the strongest economy in years, optimism prevails as we begin 2015.
The BIG Show is bigger than ever, so where do you begin? Start with our checklist of five things to look for at retail's biggest gathering.
E-commerce and brick-and-mortar retailers targeting millennials and other tech-savvy consumers should give serious consideration to accepting the virtual currency.
As the holiday shopping season really gets underway, retailers need to make their online shopping experiences as frictionless as possible. This presentation explores some ways they can.
Customers are willing to pay more for a better experience. Here are five retailers using technology to deliver it to them.
Gamification is among the buzziest trends in loyalty marketing these days, and while it can be a compelling tool for early engagement, its effectiveness depends on the nimbleness of the hands behind the game.
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Results of a new survey show a disconnect between what customers say they want, and what retailers think they want.
Consumers have embraced online shopping from their smartphones, boosting their spending by 125 percent across all product categories, according to MarketLive.
Office-supply retailer Office Depot Inc. has picked CoreMedia LiveContext software to help enhance the customer shopping experience for officedepot.com.
The increase in mobile device usage is being led by used car buyers, who showed the most significant increases in using smartphones and tablets for car shopping.
Despite heavy investment, only 11 percent of U.S. consumers strongly agree companies are effectively converging digital, mobile, social and traditional channels.
The leading Midwest grocer has selected Market6’s retailer/supplier collaboration software platform, Market6 Foundation, to deliver a new vendor collaboration portal for Roundy’s enterprise-wide merchandising team and consumer goods supplier community.
Suite accelerates implementation of SAP Fashion Management, helps fashion brands fast-track integration of wholesale, manufacturing and retail operations for omnichannel.
The joint solution will enable retailers and mall operators to better target and measure personalized promotions.
Although traffic dropped year-over-year as the shift toward online shopping accelerated, it was buoyed by a highly promotional month.
In Q3, North America saw a 6.5-percent year-on-year increase in email open rates and a modest decline in clicks, both linked to the increase in mobile device usage.
SCORE, which has provided mentoring services to small businesses since 1964, has gathered statistics concerning how much online activity consumers engage in prior to a purchase and how well small businesses' websites are rising to the challenge of fulfilling these consumers' needs for information.
Luxury brands mistakenly believe their customers are typically female and on average 45-years old with a net worth over $1 million, the study found. However, 57.5 percent of luxury spenders are in fact, male.
The research found that Beauty and Personal Care, an industry traditionally rooted in the ability to touch, smell, sample and experiment with products in stores, is being played by a new set of rules.
Some 47 percent of mobile users in the U.K. would like to use their mobile phone more to pay for physical or quasi-physical goods and services.
James Hayes, division vice president of IT for Hancock Fabrics, estimates that EarthLink's multi-faceted solution will save Hancock Fabrics approximately 20 percent over their previous plan.
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In the U.S., Amazon is the most popular shopping destination for mobile users, with a 36.3-percent market share of traffic; eBay comes in second with 16 percent, followed by Craigslist with 11.5 percent.