Results of a new survey show a disconnect between what customers say they want, and what retailers think they want.
Do bricks and mortar cost more than bytes and channels? For Macy's, the question may not matter as much as whether the two investments, combined, sell more sweaters, suits and shoes.
If you're not up to speed on mobile and all of its implications for retail, you will find the future to be very challenging.
Retail evolution is speeding up, and it waits for no one.
#CONNECTsummit14 included mobile innovation leaders from across the spectrum: tech, restaurant, retail.
Amazon's first smartphone combines visual product recognition with one-click shopping from the online giant's inventory. Should other retailers be scared?
Apple introduces mobile wallet capabilities that combine NFC, Passbook and Touch ID. The company has support from banks, major card issuers and retailers.
With Apple's rollout of Apple Pay, now might be a good time for marketers to get to know Passbook.
Apple's next iPhone might be capable of NFC payments. Most retailers are not well-prepared, though there is still time.
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Walmart created some buzz when it announced plans to personalize its online shopping experience, but the news failed to address the white elephant that is Walmart's cornerstone: those big stores.
The webinar covers the basics of text analytics and offers some case studies on how retail brands can use the technology to mine the massive amounts of data they are collecting.
Media firm POPSUGAR has announced its second annual collaborative holiday gift box with specialty retailer Neiman Marcus. According to the companies, the limited-edition box will feature a curated assortment of beauty, fashion and home items for the holiday gift-giving season.
Campbell, who reports to Mike George, president and chief executive officer of QVC, Inc., is responsible for guiding the strategic direction of the company's TV, web, mobile, tablet and social while translating the QVC brand across all platforms to drive customer engagement and e-commerce sales.
In addition to free shipping on all online orders through Dec. 20, Target said it now has more than 65,000 items available for "buy online, pickup in-store." The retailer said 80 percent of online orders are currently being fulfilled within one hour.
Overall, the majority of retailers are struggling to implement technologies now regularly expected by consumers, which prevents them from exploring future retail opportunities.
New research in 17 countries shows consumers combining online, in-person shopping for even low-value purchases.
A new study from OrderDynamics reveals that retailers are offering the wrong delivery and inventory services across channels.
New research from Contact Solutions shows that consumers have high expectations for retail care when shopping via mobile device, and if those expectations aren’t met, they’ll abandon the experience entirely.
Retailers using the StepsAway solution at launch include Sephora, Express, Art of Shaving and Things Remembered, among others.
Acromobile Payments with bitcoin acceptance is available to any merchant as a fully integrated Order-to-Bitcoin-to-Cash solution with integration to leading CRM and ERP systems.
According to the company, business owners can simply input an address or the name of their establishment and Moment.me will aggregate all the content that has been posted from or about the place into an embeddable feed.
Payment products provider will allow its partner developers to add Apple's system in their offerings through an SDK.
According to the company, customers benefit from global infrastructure capabilities, responsive scaling for peak periods and included redundancy capabilities.
Sephora, which has ranked among the top five spots for the past two years, took the number one spot for the first time this year.
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The employee-owned grocer is based in West Des Moines, Iowa, and operates 237 stores in Iowa, Illinois, Missouri, Kansas, Nebraska, South Dakota, Minnesota, and Wisconsin.