Can a retailer really target a customer segment and create loyalty in today's omnichannel retail marketplace?
Eric Buckner, Senior Product Manager - Mobile for Sears Holdings, discusses where to start when considering a mobile loyalty program.
In the case of retail tech, the biggest question wasn’t around the technology itself, but how to use it.
Our readers have ranked the top retailers in four categories, with one clear winner coming out on top.
Apple revealed new details about its latest device as the wearable market received a major shot in the arm Monday.
No, it's not a new promotion, but the latest excuse for holiday losses.
Current social media trends put the focus on context.
While the Internet trained consumers to be extreme deal-seekers, the mobile revolution is empowering them to be extreme convenience-seekers.
The Hunt boasts 3 million users, who work to help other users find specific products online for purchase.
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Early attempts by brands to gain followers and fans on social media are now giving way to more sophisticated efforts to leverage the power of social influence to convert sales.
New app will allow customers to interface with all of the retailer's inventory using images the user takes of in-store items.
The new online Boutique will provide a secure online shopping resource for those looking to purchase a Breitling, so customers can be assured they are purchasing an authentic Breitling from an authorized retailer, the company said.
RichRelevance aligns with service and technology providers, including Accenture, Cognizant, Demandware, hybris and Oracle, to deliver a continuum of personalized customer experiences for web, mobile, call center and store.
Chinese online direct sales company to leverage logistics and marketing capabilities to help international partners sell directly to China.
Vend intros Ecommerce solution for multistore retailers to sell in-store, online and on-the-go.
Barclays said the influence of mobile on spending, however, is expected to more than double this figure from £18.4 billion to £112 billion over the same period.
Wipro Ltd., a global IT, consulting and business process services company, and GK Software AG, a technology developer and provider of standard software for retail, today announced a partnership designed to achieve fast and flexible implementations of SAP Store Management applications.
Unata, the Toronto-based provider of one-to-one omni-commerce solutions, today announced that Lowes Foods, a locally-owned and operated grocery chain headquartered in North Carolina, has selected Unata's customer engagement platform for a pilot, which will offer a one-to-one e-commerce experience for its shoppers.
Only 42 percent of shoppers found it easy to complete a purchase using a mobile device, and when asked which aspect of the shopping experience is most in need of an upgrade, 39 percent ranked the physical store first.
PetSmart and Amazon.com deliver the best customer experience in the retail industry, according to the 2015 Temkin Experience Ratings, an annual ranking of companies based on a survey of 10,000 U.S. consumers.
More than 90 retail branded gift cards are accepted, including Barnes & Noble, Gap, JCPenney and Target.
Retailers can now let shoppers tap and swipe their way to a more relevant selection of products to drive new levels of engagement, all within the mobile browser.
Online shoppers around the world want the ability to search and shop on multiple channels and devices, expect to see alternate delivery and payment options, and when it comes to shipping and returns, "free" is a driving factor to complete the sale.
With the release, online merchants can get answers about their customer, marketing, and merchandising data and take action on what they learn in seconds.
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Everything But Water said it is using the Mi9 Retail End-to-End Suite to increase business efficiency, streamline processes and improve visibility into merchandising operations and order fulfillment.