Study says more people buying beauty and personal care products online

The research found that Beauty and Personal Care, an industry traditionally rooted in the ability to touch, smell, sample and experiment with products in stores, is being played by a new set of rules.

FEATURES


The basics of bitcoin for retail

E-commerce and brick-and-mortar retailers targeting millennials and other tech-savvy consumers should give serious consideration to accepting the virtual currency.

Webinar spells out five big mistakes retailers are making with mobile this year

As the holiday shopping season really gets underway, retailers need to make their online shopping experiences as frictionless as possible. This presentation explores some ways they can.

Five retailers using technology to create remarkable shopping experiences

Customers are willing to pay more for a better experience. Here are five retailers using technology to deliver it to them.

Gamifying your loyalty program: Five tips for a good hand

Gamification is among the buzziest trends in loyalty marketing these days, and while it can be a compelling tool for early engagement, its effectiveness depends on the nimbleness of the hands behind the game.

Retail in 2015: The age of uncertainty

Results of a new survey show a disconnect between what customers say they want, and what retailers think they want.

Macy's omnichannel strategy: Moving engagement as well as sweaters

Do bricks and mortar cost more than bytes and channels? For Macy's, the question may not matter as much as whether the two investments, combined, sell more sweaters, suits and shoes.

Are you prepared for the mobile revolution? Take this 10-question quiz to find out.

If you're not up to speed on mobile and all of its implications for retail, you will find the future to be very challenging.

Seven disruptive trends that will kill the 'dinosaurs of retail'

Retail evolution is speeding up, and it waits for no one.

What did you miss at #CONNECTsummit14? Check out the highlights

#CONNECTsummit14 included mobile innovation leaders from across the spectrum: tech, restaurant, retail.

Is the Amazon Fire phone the ultimate showrooming machine?

Amazon's first smartphone combines visual product recognition with one-click shopping from the online giant's inventory. Should other retailers be scared?

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NEWS


UK consumers want more mobile purchasing options, survey says

Some 47 percent of mobile users in the U.K. would like to use their mobile phone more to pay for physical or quasi-physical goods and services.

Hancock Fabrics upgrades tech for POS, inventory, training

James Hayes, division vice president of IT for Hancock Fabrics, estimates that EarthLink's multi-faceted solution will save Hancock Fabrics approximately 20 percent over their previous plan.

Report says mobile shoppers prefer Sundays

In the U.S., Amazon is the most popular shopping destination for mobile users, with a 36.3-percent market share of traffic; eBay comes in second with 16 percent, followed by Craigslist with 11.5 percent.

Jewelry retailer Pandora implements assortment planning solution

Founded in 1982 as a local Danish jewelry shop, Pandora today has stores in more than 80 countries with 10,000 retail locations and 1,200 concept stores.

Walgreens offering 'virtual doctor visits' through its mobile app

Available in both iOS and Android versions of the Walgreens mobile app, the platform enables users to consult virtually with physicians for a range of acute conditions.

Webinar to delve into the impact of mobile on holiday shopping

Retail Customer Experience will host a free webinar that delves into the impact mobile technology is having on this holiday season, including analysis of this year's Black Friday shopping event.

'Payment experience' designed to bridge multichannel gap

SALT Technology Inc. announced a new payment experience designed to bridge the gap between online, physical and mobile channels for customer checkout.

Twitter set to test card-linked offers

Social network also is still testing a Buy button as it enhances position as an e-commerce portal.

Survey: Online shoppers have become deal-hungry

Eighty-one percent of survey respondents said the accessibility of discount, deal and coupon sites have affected their willingness to pay full price. In fact, 35 percent said they never pay full price for items online.

6-year-olds with smartphones? That's what Ericsson predicts

Yes, you read that right. What's more, the mobile network provider predicts that units will exceed 6.1 billion by 2020.

Most Americans say they won't shop on either Black Friday or Cyber Monday

Millennials are the most likely to shop on those dates.

Social shopping network Retailcommon available now in the US

Among the U.S. retailers to use the service at launch are Macy's, Kenneth Cole, Athleta and Payless Shoesource.

Research suggests online retailers lose sales through irrelevant promotions, poor follow-up

Survey underscores retail's disconnects: Three quarters of online retailers promote irrelevant products, while others fail to build customer relationships that drive repeat purchases.

Kiosks among technologies to 'dramatically alter' businesss-to-consumer landscape

A new report has been issued from Kent State University's School of Journalism and Mass Communications titled "Business on Demand," a collaboration between the university and CBD Marketing.

Survey says mobile use to be high this holiday season

The report found shoppers are using their phones mostly to compare pricing and read product reviews, but retailers' tech-enabled associates are using mobile devices primarily for transactional purposes.

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Today's customer doesn't just shop in one place, nor in just one fashion. Retailers need to reach their customers across many channels — in the store, through the mail, and online — in order to thrive.